External Hardisk start up problem

[takuro1103]

hi everyone, i had a century external USB handisk case with 160gb seagate sata hardisk connected with my PC, this ex. hardisk work fine when i connected to windows, it can be detected, read and write, everything just fine, but if i turn on my PC while i'm connecting with the ex. hardisk, the PC freeze on the below screen, this matter only appear when the ex.hardisk connected to PC and turn on, if i unplug the seagate hardisk and just connect with the century external USB hardisk case, the computer will turn on finely without and freeze of screen, the only thing i can do is to unplug the hardisk first for the turning on the PC, then plug the hardisk back when it the windows totally start up, can anyone tell me why would this happened? and are there anyway to solve this problem so i don't have to unplug and plug the hardisk every time i start my PC? thx alot~

P.S. i'm using windows 7, and my MB is MAGIC PRO MP-AKX Extreme, as i remember, this only happened on windows 7, cause there is no problem when i was using XP...

 

[computersplus]

Bios

go into your Bios and make sure that your main hard drive that holds your OS is the only bootable drive marked active under boot devices turn off boot from other devices then try to boot with the external plugged in

 

[takuro1103]

go into your Bios and make sure that your main hard drive that holds your OS is the only bootable drive marked active under boot devices turn off boot from other devices then try to boot with the external plugged in

thx, i have just try your advise, but the freeze screen still happen...

 

[computersplus]

Weird

if it's freezing at the post screen like that it suggests that it's not related to the OS but rather a hardware issue

 

[computersplus]

SMART

Try turning off the SMART feature also it looks like you have several hard drives try disconnecting all but the primary drive and the external just as a test and see what happens

 

[computersplus]

Contents

what are the contents of the external drive does it have OS system files on it from being used as a primary drive at some point?

 

[takuro1103]

the ex. hardisk on have one file which is a rar zip file, i have format it and now it is only a backup hardisk...

 

[computersplus]

Are You Sure

are you sure you have only the primary drive set as bootable it's easy to miss settings in the bios or think that you have saved your changes but i always go back in a look to make sure settings stuck

 

[computersplus]

Screenshot

so the screenshot is the exact place it freezes just to be sure here

 

[computersplus]

Check Disk

have you tried running a check disk on that drive to make sure there is no issue with the drive at this point

 

[takuro1103]

so the screenshot is the exact place it freezes just to be sure here

yes, i'm sure that bios has only 1 hardisk set as a boot drive, and the picture is where its freezes....

 

[computersplus]

Ok

Ok here is what I would do remove the hard drive from the case but leave the case plugged in and try a boot and see if it may be a problem with the SATA circuit in the case

 

[computersplus]

Screenshot

can you post a screenshot with what you have hooked up now

 

[computersplus]

USB Port

have you tried another USB port also did you enable Bit Locker Drive Encryption on that drive that would be something that XP did not have but 7 does

 

[computersplus]

Bios setting

In the bios, choose to not use/recognize legacy USB devices that should solve your problem

 

[takuro1103]

In the bios, choose to not use/recognize legacy USB devices that should solve your problem

thx! this one work! but can you tell me what is legacy USB and what it would effect if this turn off? thx alot!!

 

[computersplus]

Legacy USB

this is for older USB 1.0 devices from long ago we now use USB 2.0 for everything it transfers data faster

 

[computersplus]

Problem Solved

I am glad this solved your problem don't forget to rep! thanks