This morning I checked my backup disk, aa external Seagate 2 tb ST2000DM001, used for backups and was not able to access it. I did notice that Windows tried to install drivers to some kind of device and the installatrion was unsuccesful. Of course MS does not tell us what kind of devi\ce but I am assuming that it is the Seagate external drive. What have I done so far?
1. Tested the USB connetion. OK
2. Downloaded Device Doctor from Seagate and did a scan. Drive in question not found.
3.The bios does not detect the drive in question.
4. Belarc Advisor lists it, not as a DRIVE but something connected to a USB port.
5. I do not have the installation CD. Can't be sure I ever had one.
6. Restore to a date when it was working. No help.
I need help to steer me in the right direction.
Bill
1. Tested the USB connetion. OK
2. Downloaded Device Doctor from Seagate and did a scan. Drive in question not found.
3.The bios does not detect the drive in question.
4. Belarc Advisor lists it, not as a DRIVE but something connected to a USB port.
5. I do not have the installation CD. Can't be sure I ever had one.
6. Restore to a date when it was working. No help.
I need help to steer me in the right direction.
Bill
My Computer
At a glance
W7 Ultimate2.2 bh Intel Core i3-2330M4MBOn Board
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Asus
- OS
- W7 Ultimate
- CPU
- 2.2 bh Intel Core i3-2330M
- Motherboard
- Asustek Computer Inc. P53E 1.0
- Memory
- 4MB
- Graphics Card(s)
- On Board
- Sound Card
- On Board
- Monitor(s) Displays
- On Board
- Screen Resolution
- 1366 X 768
- Hard Drives
- ST9500423AS
ST2000DM USB Backup Drive External
