Fail to update KB2552343

[jiapei100]

Hi, all:

I'm using Windows 7 64bit Professional and failed to update x64-based KB2552343 .
Reported error is Code 800B0100.

I strictly followed the solution mentioned What is the System Update Readiness Tool?
but nothing changed, still the same error.

Can anybody give me a hand please?

Cheers
Pei

 

[yowanvista]

Try this
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html

 

[niemiro]

Hello!

Can you please upload C:\Windows\Logs\CBS\CheckSUR.log for me?

Thanks a lot!

Richard

 

[jiapei100]

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-06-28 22:57

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 522
No errors detected

 

[jiapei100]

Thanks Richard... The following:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-06-28 22:57

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 522
No errors detected

Hello!

Can you please upload C:\Windows\Logs\CBS\CheckSUR.log for me?

Thanks a lot!

Richard

 

[nanoboss]

TRY This

Hi,

How to resolve Windows Vista Update error 800B0100
http://www.simplehelp.net/2008/07/06/how-to-resolve-windows-vista-update-error-800b0100/

Error Code 800B0100 in Windows Update
http://www.instantvista.com/800B0100.html

Error message when you try to use the Windows Update or Microsoft Update Web sites to install
updates: "0x800B0100"
http://support.microsoft.com/kb/956702

How do I reset Windows Update components? - Try this
http://support.microsoft.com/kb/971058

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
http://support.microsoft.com/kb/947821

------------------------------------------------------------

If needed you can get free incident reports.

For Windows Updates - Free Incident Report

Go Here and Click -> Windows Update fails while scanning for, downloading, or installing updates
http://support.microsoft.com/gp/wusupport#tab3

For Security Updates you can get a Free Support Incident Report
http://www.microsoft.com/protect/resources/support.aspx

Hope this helps.

 

[niemiro]

Hello, and welcome to the forum! It is really great to see you helping around here!

How to resolve Windows Vista Update error 800B0100
[URL]http://www.simplehelp.net/2008/07/06/how-to-resolve-windows-vista-update-error-800b0100/[/URL]

It is highly unlikely that this is the actual problem for a 0x800B0100 error.

Error Code 800B0100 in Windows Update
[URL]http://www.instantvista.com/800B0100.html[/URL]

There are better and more comprehensive ways of achieving this.

Error message when you try to use the Windows Update or Microsoft Update Web sites to install
updates: "0x800B0100"
[URL]http://support.microsoft.com/kb/956702[/URL]

The Win7 section has already been done, and the XP section doesn't apply.

How do I reset Windows Update components? - Try this
[URL]http://support.microsoft.com/kb/971058[/URL]

Good suggestion. Usually this is not something I recommend for a 0x800B0100 error, but in this one case I would - described below.

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, and for Windows 7
[URL]http://support.microsoft.com/kb/947821[/URL]

Already done.

If needed you can get free incident reports.

For Windows Updates - Free Incident Report

Go Here and Click -> Windows Update fails while scanning for, downloading, or installing updates
http://support.microsoft.com/gp/wusupport#tab3

For Security Updates you can get a Free Support Incident Report
[URL]http://www.microsoft.com/protect/resources/support.aspx[/URL]

Indeed you can, but the quality of help, although usually very good can sometimes become long winded, irrelevant Canned Speeches not tailored to individual scenarios, but good analysis of logs, but then often drawn into a reinstall.

Give me a shot first

Richard

 

[niemiro]

Thanks Richard... The following:



=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 12.0
2011-06-28 22:57

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 522
No errors detected

Hello!

Can you please upload C:\Windows\Logs\CBS\CheckSUR.log for me?

Thanks a lot!

Richard

Hello Pei!

Nicely done! This is a curious 0x800B0100. Most show up as corrupt files in a System Update Readiness Tool log. However, that is not the only cause, and you have a rarer cause of 0x800B0100. I need a few more logs to trace this one down!

Please try this in Aggressive Mode: How do I reset Windows Update components?

It DOES apply to 7, ignore that message at the top.

After that, please try Windows Update again (at best all is now fixed - at worst it puts another error at the end of the log, which provides me with more analytical material)

Then please create a folder on your Desktop called LOGS. Copy the C:\Windows\Logs\CBS folder, and C:\Windows\WindowsUpdate.log to that new LOGS folder, right click on the new LOGS folder > Send to > Compressed (zipped) folder, and upload that new file here.

Thanks a lot!

Richard

 

[niemiro]

Hello Pei,

Would this happen to be your thread as well: Fail to update KB2552343

If that is your thread as well, where would you like to receive help?

Richard

 

[jiapei100]

lol, niemiro:

yes, that is my thread as well. I'd love to receive as many help as possible,
from all sources I can find. Anyway, I still didn't solve my problem yet. Sad...


Rgds
Pei

Hello Pei,

Would this happen to be your thread as well: Fail to update KB2552343

If that is your thread as well, where would you like to receive help?

Richard

 

[niemiro]

lol, niemiro:

yes, that is my thread as well. I'd love to receive as many help as possible,
from all sources I can find. Anyway, I still didn't solve my problem yet. Sad...


Rgds
Pei

Hello Pei,

Would this happen to be your thread as well: Fail to update KB2552343

If that is your thread as well, where would you like to receive help?

Richard

Hello!

The problem is that too many cooks spoil the broth. Please try the Windows Update reset I mentioned above, and then upload your logs to Microsoft.

Thanks a lot!

Richard

 

[jiapei100]

Hi, problem solved. Thank you !!!!

yes, using the reset method, pick up "Aggressive mode" to solve my problem.

Thanks guys, thank you..

Best Regards
Pei