Failed to play test tone

[Naveen123]

Hi
Am Using Alteclansing FX5051 5.1 speakers..Drivers used are default one provided by windows 7..tat is USBaudio.sys.suddenly when i tried to paly mp3 file it showed this error "Windows Media Player cannot play the file because there is a problem with your sound device. There might not be a sound device installed on your computer, it might be in use by another program, or it might not be functioning properly."
And then when i tried to configure my speakers going to control panel..it says "Failed to play test tone".
Note : Am not using any soundcard for this...

Please do help me asap .....It wud be great help

 

[Zidane24]

I need to know what kind of sound device you have on your MOBO...that is only the speaker system you are using

 

[Naveen123]

Am not using any sound device

Altec Lansing Fx5051 has a plug and play option when connected to USB .So its using USBAUDI.sys as its driver.

PFB the whereabouts of my speakers
Altec Lansing > Speakers for Home > Gaming Speakers > FX5051

 

[Naveen123]

Please someone help me

Please someone help me

 

[Zidane24]

Altec Lansing Fx5051 has a plug and play option when connected to USB .So its using USBAUDI.sys as its driver.

PFB the whereabouts of my speakers
Altec Lansing > Speakers for Home > Gaming Speakers > FX5051

Alright I see....haven't dealt with one of these before

I have looked and looked and looked and looked some more...and I cannot find any updated drivers for the device. The only thing left to reccomend is these three things...

1)Find the Altec Speakers in Device Manager and right click->Remove the Device. After it finishes, Right-Click any device in Device Manager and hit "Scan for Hardware Changes". It should install the speakers with the default driver again

2)If #1 doesn't work...try a different USB port

3)*if #1 or #2 fail* Contact Altec and see if they can provide a compatibile driver for Windows 7

I wish you the best of luck

 

[Naveen123]

I tried step 1 and step 2

I tried step 1 and step 2 ..it didn work out... ...Now for step3.i can tell it was working fine somedays back..suddenly something happened....Till now wat i explored was driver wud ve got overwritten.Thats wat i suspect..is there anyways of reinstalling default drivers without reinstalling OS...or even any updated drivers that is available...

 

[chev65]

I tried step 1 and step 2 ..it didn work out... ...Now for step3.i can tell it was working fine somedays back..suddenly something happened....Till now wat i explored was driver wud ve got overwritten.Thats wat i suspect..is there anyways of reinstalling default drivers without reinstalling OS...or even any updated drivers that is available...

Yes there is a way. Just go into the Device Manager and roll back to the old driver.

 

[Zidane24]

I tried step 1 and step 2 ..it didn work out... ...Now for step3.i can tell it was working fine somedays back..suddenly something happened....Till now wat i explored was driver wud ve got overwritten.Thats wat i suspect..is there anyways of reinstalling default drivers without reinstalling OS...or even any updated drivers that is available...

Yes there is a way. Just go into the Device Manager and roll back to the old driver.

Hopefully he can do that...I am not convinced that a new driver got installed

 

[Naveen123]

Rollback driver also didn work out...

I tried rolling back the driver....it reinstalled it...but still same issue exists...

any other ideas please?

 

[chev65]

You should go to the Asus support page and look for Win 7 drivers for your motherboard. Can't post links directly to that site so you will need to go there and look around for them.

 

[Zidane24]

You should go to the Asus support page and look for Win 7 drivers for your motherboard. Can't post links directly to that site so you will need to go there and look around for them.

Why can't we post direct links to the ASUS dowload page for the drivers?