Failed Windows Update Errors 800B0100 and 8024200D

[Mart80]

Hi Folks, Stumbled across this forum hoping to find an answer to my problem, Fresh install of Win 7 Home Premium 64 Bit, Windows Update downloaded and installed approx 120 updates but is constantly failing on two, these being KB2912390 and KB2978092, both fail with the errors 800B0100 and 8024200D. I have Downloaded and installed SURT with no success and have also ran the SFC Scan which reported no errors.
View attachment 345788
CBS File attached View attachment 345787

Many Thanks

Martin

 

[NoelDP]

Here's the results of your CheckSUR scan...

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-directx-warp10_31bf3856ad364e35_7.1.7601.22727_none_3a7bde741155b019.manifest
 winsxs\manifests\x86_microsoft-windows-directx-warp10_31bf3856ad364e35_7.1.7601.22727_none_de5d42f058f83ee3.manifest
 winsxs\manifests\x86_microsoft-windows-directx-warp10_31bf3856ad364e35_7.1.7601.18516_none_dddd73e13fd36caa.manifest
 winsxs\manifests\amd64_microsoft-windows-directx-warp10_31bf3856ad364e35_7.1.7601.18516_none_39fc0f64f830dde0.manifest
 servicing\packages\Package_1_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2978092_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2978092_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_1_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_2_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2978092_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2978092_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2978092~31bf3856ad364e35~amd64~~6.1.1.1.cat

I'll post a fix protocol a little later.

 

[Mart80]

Many Thanks, You're a Gent.

 

[NoelDP]

I've uploaded a file - m80aa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder m80aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

 

[Mart80]

Thanks, Log Files attached. About to attempt the update again

View attachment 345792

 

[Mart80]

Ok, looking better, one updated, one didnt.

View attachment 345793

 

[NoelDP]

Please post the C:\Windows\windowsupdate.log file

 

[Mart80]

I have just downloaded and ran the other update manually from Microsoft's website and it installed.

View attachment 345794

Many thanks for taking the time to help me, i really appreciate it.

 

[NoelDP]

Here's the last error message with the 8024200d error...

2015-01-09 15:55:01:633  584 f20 Report REPORT EVENT: {DE952767-05EF-44A1-B985-4129B1942FD3} 2015-01-09 15:53:38:221-0000 1 182 101 {EAF2AE60-E6F3-4D39-A014-AE25E07361A6} 204 8024200d AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8024200d: Security Update for Windows 7 for x64-based Systems (KB2912390).

Here's the last three 'success' entries from the log...

 Line 11362: 2015-01-09 15:50:59:759  584 f20 Report REPORT EVENT: {6C0048C8-F586-4DAF-A213-AB422B69AA0F} 2015-01-09 15:49:33:943-0000 1 183 101 {E50306AE-B7A1-48E6-8E8A-CD72C38F8177} 200 0 AutomaticUpdates Success Content Install Installation Successful: Windows successfully installed the following update: Update for Windows 7 for x64-based Systems (KB2978092)
 Line 11941: 2015-01-09 16:00:21:067  368 bd8 Report REPORT EVENT: {9754B638-DE31-4F39-9D6B-46A87C264FB4} 2015-01-09 15:58:44:321-0000 1 183 101 {6A410E7F-523B-4632-9395-824F782E6C2A} 501 0 wusa Success Content Install Installation Successful: Windows successfully installed the following update: Security Update for Windows (KB2912390)
 Line 12204: 2015-01-09 16:01:31:995  368 bd8 Report REPORT EVENT: {35351004-9950-47EB-AD69-38A43F2E1C67} 2015-01-09 16:01:17:943-0000 1 183 101 {C45006B9-F4C5-4977-8C02-24C9AFB8D1D5} 201 0 AutomaticUpdates Success Content Install Installation Successful: Windows successfully installed the following update: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.191.1911.0)

Looks like it's fixed now - and it's SOP to use the offline installer for the 8024200D error

Well done, and good luck!

 

[Mart80]

No, Well Done you... I'm just the Monkey.. I owe you a Pint.