Solved Failing hard drive - and now boot manager is missing

Kaide80

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Hello there.

I'm running windows 7 home premium 64-bit.
I have been getting a message saying there is problems with my hard drive recently and that I should back it up, this message comes up each time I log into windows.

I was waiting until pay day to get a new hard drive (which I've just bought) but perfect timing - my PC shut down in the middle of video editing and upon restart gives me the message "Boot manager is missing, press ctrl, alt, delete to restart" and just goes into a loop.

I tried several things as listed in various posts but nothing seems to work as suggested in the posts or as it should, I guess perhaps because the damaged sector on my hard drive? I don't know enough about these things to be sure which is why I'm here.

I have a new hard drive which I've now installed into the case but done nothing else with it so far, was wondering if perhaps the best option would be to install windows 7 on to this new hard drive and then perhaps transfer any data I need from the previous drive but I don't know where to start with this or even if it's is possible?

I can manage to boot into windows on the damaged drive sometimes by choosing it from the boot menu but this doesn't always work and I'm worried that the drive is going to give up for good at any moment.

Last time I managed to get back in I created a system repair disc by following one of the guides here, but after some hours of it doing it's thing it stated that system repair can't fix my problem.

Hoping that perhaps somebody can point me in the right direction or let me know what my choices are
as I need to get back up and running as soon as possible because I am a freelancer who works online.

Any help or advice is much appreciated.

Thank you.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home premium 64-bitIntel Core i7 2700K CPU @ 3.50GHz8GB - DDR3Nvidia Geforce GTX 660 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home premium 64-bit
CPU
Intel Core i7 2700K CPU @ 3.50GHz
Motherboard
ASUS P8Z68-V
Memory
8GB - DDR3
Graphics Card(s)
Nvidia Geforce GTX 660 Ti
Monitor(s) Displays
Asus 24inch Wide Screen
Hard Drives
Toshiba DT01ACA200 (200 GB)
WDC WD10EARX-00N0YB0 (100 GB)
Cooling
Fan cooled
Keyboard
Cosair Raptor K30
Mouse
Razer Naga
Internet Speed
50MB DSL
Antivirus
Bitdefender Total Secruity 2016
Browser
Firefox (latest version)
If a HDD is failing, then anything on it is supposed to fail; so Boot Manager is.

It will be preferable to perform a clean reinstall of windows on the new disk.

For any data contained in the old failing disk, grab it later after doing the clean install.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Hello Arc and thanks for the reply,

Ok that's what I was hoping to do but I can't seem to get it to boot to my CD-rom drive to start the windows installation.
Not sure if I'm doing something wrong but here's what I did, I tried to set the cd-rom as the first boot device but it still wouldn't let me access it and just gave me the same message "Boot manager is missing, press ctrl, alt, delete to restart".

So I then tried choosing the CD-rom from the boot menu and it still didn't want to start, just give me a message of "verifying dmi pool" and doesn't progress from there.

Perhaps I'm doing something wrong?

Never done a fresh install on a new hard drive before so not sure how to proceed or if I need to format the disc first, plus with the above issues with not being able to boot from the CD-rom I'm kind of stuck and not sure what to do next.

Again any help is much appreciated!
 

My Computer My Computer

At a glance

Windows 7 Home premium 64-bitIntel Core i7 2700K CPU @ 3.50GHz8GB - DDR3Nvidia Geforce GTX 660 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home premium 64-bit
CPU
Intel Core i7 2700K CPU @ 3.50GHz
Motherboard
ASUS P8Z68-V
Memory
8GB - DDR3
Graphics Card(s)
Nvidia Geforce GTX 660 Ti
Monitor(s) Displays
Asus 24inch Wide Screen
Hard Drives
Toshiba DT01ACA200 (200 GB)
WDC WD10EARX-00N0YB0 (100 GB)
Cooling
Fan cooled
Keyboard
Cosair Raptor K30
Mouse
Razer Naga
Internet Speed
50MB DSL
Antivirus
Bitdefender Total Secruity 2016
Browser
Firefox (latest version)
If you set the CD ROM as the first boot device, then restart windows with the windows installer CD in, then it should say you to press any key to boot from CD or DVD.

Otherwise, use the Boot Menu Key. It should be written in your POST screen. Still, giving some common ones to you ....
Motherboard | Boot Menu
ASUS|F8
Gigabyte|F12
MSI|F11
Biostar|F9
Asrock|F11
Intel|F10
Foxconn|Esc
Restart the computer with the DVD in .... press and hold the Boot Menu key during POST screen. It will list up all the possible sources to boot from ... like this image below:
asrockBootMenu.jpg

Scroll to the CD/DVD drive, hit enter. The Windows installer will be started.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Ok thank you, I will try that and post back here with how I get on with that!

Thanks very much for the help so far, was super confused on how to proceed.
 

My Computer My Computer

At a glance

Windows 7 Home premium 64-bitIntel Core i7 2700K CPU @ 3.50GHz8GB - DDR3Nvidia Geforce GTX 660 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home premium 64-bit
CPU
Intel Core i7 2700K CPU @ 3.50GHz
Motherboard
ASUS P8Z68-V
Memory
8GB - DDR3
Graphics Card(s)
Nvidia Geforce GTX 660 Ti
Monitor(s) Displays
Asus 24inch Wide Screen
Hard Drives
Toshiba DT01ACA200 (200 GB)
WDC WD10EARX-00N0YB0 (100 GB)
Cooling
Fan cooled
Keyboard
Cosair Raptor K30
Mouse
Razer Naga
Internet Speed
50MB DSL
Antivirus
Bitdefender Total Secruity 2016
Browser
Firefox (latest version)
I've ran into a problem, I managed to get as far as starting the windows installation and chose custom installation at which point it only lists my old failing hard drive and not the new hard drive on which I want to install windows.

I know it's connected right as it shows up in the boot menu and boot order in the bios so not sure why it's not showing as an option to install on to.

I haven't formatted it or anything as I wasn't sure if I needed to or even how to do that so I was wondering if possibly that's why it's not showing up as an option?
 

My Computer My Computer

At a glance

Windows 7 Home premium 64-bitIntel Core i7 2700K CPU @ 3.50GHz8GB - DDR3Nvidia Geforce GTX 660 Ti
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom build
OS
Windows 7 Home premium 64-bit
CPU
Intel Core i7 2700K CPU @ 3.50GHz
Motherboard
ASUS P8Z68-V
Memory
8GB - DDR3
Graphics Card(s)
Nvidia Geforce GTX 660 Ti
Monitor(s) Displays
Asus 24inch Wide Screen
Hard Drives
Toshiba DT01ACA200 (200 GB)
WDC WD10EARX-00N0YB0 (100 GB)
Cooling
Fan cooled
Keyboard
Cosair Raptor K30
Mouse
Razer Naga
Internet Speed
50MB DSL
Antivirus
Bitdefender Total Secruity 2016
Browser
Firefox (latest version)
I might have missed it, is your original hard-drive still inside the desktop? If so, in order to access this original nonBooting hard-drive: Later on, on another computer, download a Puppy Linux ISO, create either a usb boot or dvd boot, with the original HD inside, with another empty usb stick or usb external HD attached, boot Linux, migrate over to the folders and files you want to keep, copy said folders/files over to the external media. I'm at school, I am unable to step by step you through this; others will have to walk you through this process.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitDesktop i5; Acers i5 & i7desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
I've ran into a problem, I managed to get as far as starting the windows installation and chose custom installation at which point it only lists my old failing hard drive and not the new hard drive on which I want to install windows.

I know it's connected right as it shows up in the boot menu and boot order in the bios so not sure why it's not showing as an option to install on to.

I haven't formatted it or anything as I wasn't sure if I needed to or even how to do that so I was wondering if possibly that's why it's not showing up as an option?
Please remove/disconnect the failing HDD. As it has an active partition there already, there is a fair chance of boot mistake if windows is installed with this one present.

After disconnecting the old one, and making it sure that the new one is properly connected, see if the installer finds the HDD. If not, initialize the HDD as stated in the video:



Connect the old/failing HDD back later, copy the data using windows explorer.
 

My Computer My Computer

At a glance

Microsoft Windows 10 Pro Insider Preview 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHzCorsair Vengence 4GB x2 (8.00GB Dual-Channel ...2047MB GeForce GTS 450 (ZOTAC International)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Assembled
OS
Microsoft Windows 10 Pro Insider Preview 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
Gigabyte Technology Co., Ltd. B85M-D3H
Memory
Corsair Vengence 4GB x2 (8.00GB Dual-Channel DDR3 @ 798MHz)
Graphics Card(s)
2047MB GeForce GTS 450 (ZOTAC International)
Sound Card
Onboard (Realtek High Definition Audio)
Monitor(s) Displays
LG Flatron E2040T
Screen Resolution
1600x900
Hard Drives
Western Digital 1 TB
Seagate 500 GB
PSU
Corsair VS550
Case
Cooler Master K380
Cooling
Cooler Master Seidon 120V Plus
Keyboard
Logitech MK260r
Mouse
Logitech MK260r
Internet Speed
PMPL Broadband
Antivirus
Windows Defender + MBAM
Browser
Firefox
Other Info
Dell Studio 15" Laptop
Later on, you can swap hard-drives, boot Puppy Linux and pull off the folders/files you want. I forgot it's better to have only one hard-drive attached when fixing boot problems. Thanks for the reminder, ARC! :)
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bitDesktop i5; Acers i5 & i7desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Antec desktop; Acer Aspire laptops
OS
Windows 7 Professional 64-bit
CPU
Desktop i5; Acers i5 & i7
Memory
desktop 16GB; 1 Acer 8GB & 1 Acer 16GB
Hard Drives
1TB split into 2 equal partitions [OS and data] usable by RJS
Internet Speed
AT&T DSL
Browser
FF, GChrome, msIE
Other Info
Windows 7 Firewall, Emsisoft AM/AV, MSE [scan-only], SpywareBlaster, Ruiware/BillP combine
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