File Recovery help?

Cyanide

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So a while back after I got my new laptop, files kept getting mysteriously deleted. Sadly these were files that I needed desperately and now I can't get them back. I have no idea what deleted the files or how to get them back, but i'm hoping somebody here does.

Regards,
~CN-
 

My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
Since your data was on a Windows partition, based on my experience at doing this successfully, my suggestions are the following:
1) Download and install the trial version of RecoverMyFiles from Runtime Software in MS Windows.
2) Right-click the RecoverMyFiles shortcut and select "Run as Administrator"
3) Select the option to Recover a Drive
4) You will get a list of drive, scroll down to find the one for your USB stick or memory card
5) Select Automatic Driver recovery, press Start button
6) It will run for a while but when done, will show a directory tree in the left pane. Do NOT interrupt it.
7) When done, browse the folders in the directory tree -- and be SURE to check the filesizes of the files you want to recover. If the filesize is zero, the file is trashed and you will NOT be able to recover it.

If the files look OK, you will need to contact Runtime Software to purchase a license for the recovery. You won't have to reinstall the app; instead, they will email you an activation code which you can use to turn on the recovery feature.

According to their website, the "standard" version of the app is $70 USD. They also have a Pro version for $99 dollars, but if you go to the website below, you can compare the features and (at least for me) the extra cost wasn't worth it:
Recover My Files: Purchase GetDatas Recover My Files data recovery software
Your data ... your money ... your choice.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Win7 Pro 32-bit, Win8 Pro 32-bit
CPU
AMD Phenom II X6 1090T
Motherboard
Gigabyte
Memory
4GB ddr3 1300
Graphics Card(s)
AMD HD 4290 onboard
Sound Card
Builtin Realtek HD Audio
Monitor(s) Displays
Samsung 24" widescreen, LG 23" widescreen
Screen Resolution
1920x1200/1920x1080
Hard Drives
Kingston 256GB SSD
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 wireless mouse
Antivirus
Norton Av 2013
Browser
IE v10
Hello CN,

In addition, if you had system protection turned on for that drive, then you might see if you may be able to recover the files from the folder they were in using Previous Versions.

Hope this helps, :)
Shawn
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Since your data was on a Windows partition, based on my experience at doing this successfully, my suggestions are the following:
1) Download and install the trial version of RecoverMyFiles from Runtime Software in MS Windows.
2) Right-click the RecoverMyFiles shortcut and select "Run as Administrator"
3) Select the option to Recover a Drive
4) You will get a list of drive, scroll down to find the one for your USB stick or memory card
5) Select Automatic Driver recovery, press Start button
6) It will run for a while but when done, will show a directory tree in the left pane. Do NOT interrupt it.
7) When done, browse the folders in the directory tree -- and be SURE to check the filesizes of the files you want to recover. If the filesize is zero, the file is trashed and you will NOT be able to recover it.

If the files look OK, you will need to contact Runtime Software to purchase a license for the recovery. You won't have to reinstall the app; instead, they will email you an activation code which you can use to turn on the recovery feature.

According to their website, the "standard" version of the app is $70 USD. They also have a Pro version for $99 dollars, but if you go to the website below, you can compare the features and (at least for me) the extra cost wasn't worth it:
Recover My Files: Purchase GetDatas Recover My Files data recovery software
Your data ... your money ... your choice.

Alright, well the scan completed but something is wrong with either the program or my understanding.
The screenshot is below. It says there are 2 things but only shows 1 file. Is something wrong here?
 

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My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
So...no help?
 

My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
I can't help with why your files are being mysteriously deleted which is a worry.
But if you have an intact file system this is an old favorite (free) worth trying:
Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
I use the portable version from the builds page but I suggest you just go for the installed version.

If the partition file system has been damaged then I would be exploring RAW recovery options. Generally you need to pay for these.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I can't help with why your files are being mysteriously deleted which is a worry.
But if you have an intact file system this is an old favorite (free) worth trying:
Recuva - Undelete, Unerase, File and Disk Recovery - Free Download
I use the portable version from the builds page but I suggest you just go for the installed version.

If the partition file system has been damaged then I would be exploring RAW recovery options. Generally you need to pay for these.

Sorry to shoot down your idea but before I posted this thread I tried scanning with Recuva and Glary Recovery I think it was.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
Hi,

Did you see Brink's suggestion earlier?

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Don't worry about my comments not applying. I'd have to second looking at Brink's suggestions.
Best of Luck.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I did and the file didnt show in any of the 6 previous versions
 

My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
Looks like the file may be gone for good. :(
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Seriously? There's absolutely no other way I can get them back? Ahhh..
 

My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
If that many recovery files can't find or recover it, then it sure does appear to be gone for good unless you had previously created a Windows Backup or a System Image that contains the files.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
seems like im gonna have to remake the files T_T.. ughh.
 

My Computer

Computer Manufacturer/Model Number
HP Pavilon g7 Notebook PC
OS
Windows 7 Home Premium x64 Service Pack 1
CPU
Intel(R) Core(TM) i3-2350 CPU @ 2.30 GHZ (4 CPUs) ~ 2.3GHZ
Motherboard
Hewlwtt-Packard
Memory
6.00GB Usable
Graphics Card(s)
Intel(R) HD Graphics Family
Sound Card
(1)IDT High Definition Audio CODEC (2)Intel(R) Display Audio
Monitor(s) Displays
Generic PnP Monitor
Screen Resolution
1600 x 900 x 32-bits @ 60 Hz
Hard Drives
Local Disk (C:)
Recovery (D:)
Local Disk (Q:)
Seagate GoFlex 1TB Desktop Hardrive (External)
Other Info
Logitech m325 Blue Wireless mouse.
Sorry about that. :(

Be sure to keep backups to help prevent losing them if it should happen again.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
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