Files Mysteriously Disappearing from Hard Drive

patlaw

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A computer has a 1TB drive as the boot drive (C. It had 800GB of files on it. When the user booted recently, most of the files were deleted from the hard drive. I installed the drive in another computer, and the files show up as deleted. The computer passes malware and virus scans without issue.

I'm currently using Recuva to try to recover the available files (about 80% of the deleted files appear to be recoverable, but some critical files are not.) The recovered files are being saved to an external USB drive.

The only time I've had this problem before was corrected with chkdsk. I'm very cautious about doing anything with this drive until I have recovered all that I can manually.

Does anyone have any thoughts as to what is going on with this drive? It passed Spinrite with no issues. The computer is Windows 7 Home Edition 64-bit.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit
OS
Windows 7 Professional 64-bit

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Richard, how would I use Backup and Restore if the files are not already backed up? Does the program access the shadow copies?
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit
OS
Windows 7 Professional 64-bit
Back up and restore, backs up automatically. It is based on shadow copies.
 

My Computer My Computer

At a glance

Windows 10, Home Clean InstallIntel Core2 processsor Q8200(2.33Ghz 1333FSB)...6 gbATI Radeon 256MB HD3650
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Thanks. When Recuva finishes its run, I'll definitely investigate this option and report back.
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit
OS
Windows 7 Professional 64-bit
Backup was never set up on the computer. When I run it, I get, "Windows Backup has not been set up." Under Restore, "Windows could not find a backup for this computer." Am I overlooking something?
 

My Computer My Computer

At a glance

Windows 7 Professional 64-bit
OS
Windows 7 Professional 64-bit
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