Fix Code 800B0100: Windows Encountered an unkown error on DELL M6400

palituner

New member
Local time
5:20 AM
Messages
4
I am having issues installing Windows update - getting "Code 800B0100: Windows Encountered an unkown error".
I have ran the Download System Update Readiness Tool for Windows 7 but it doesnt help.

I also ran the "sfc /scannow" and got "Windows Resource Protection did not find any integrity violations" at the end.

Attaching to DropBOX the CBS logs (from C:\Windows\Logs\CBS) and Update log (from C:\Windows\windowsupdate.log)

These Updates I am not able to install:
KB2992611
KB3003743
KB3011780

Thanks in advance!
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core2 Extreme CPU [email protected]RAM: 8GBATI FirePro M7820
Computer type
Laptop
Computer Manufacturer/Model Number
DELL Precision M6400
OS
Windows 7 Professional 64bit
CPU
Intel Core2 Extreme CPU [email protected]
Memory
RAM: 8GB
Graphics Card(s)
ATI FirePro M7820
Screen Resolution
1920x1200 WUXGA Edge to Edge
Hard Drives
Disk 1 SSD Crucial M500(250GB)
DISK 2 : WD10JPVT (1TB)
Internet Speed
50 Mb/s
Antivirus
MS Essentials
Here's the CheckSUR error list...
Code:
Unavailable repair files:
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_105_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_106_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_107_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_108_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_109_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_111_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_112_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_113_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_114_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_115_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_50_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_51_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_57_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_57_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_83_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_83_for_KB3003743~31bf3856ad364e35~amd64~~6.1.1.1.mum

I'll post a fix protocol later.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK I will wait. I appreciate it, thank you!
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core2 Extreme CPU [email protected]RAM: 8GBATI FirePro M7820
Computer type
Laptop
Computer Manufacturer/Model Number
DELL Precision M6400
OS
Windows 7 Professional 64bit
CPU
Intel Core2 Extreme CPU [email protected]
Memory
RAM: 8GB
Graphics Card(s)
ATI FirePro M7820
Screen Resolution
1920x1200 WUXGA Edge to Edge
Hard Drives
Disk 1 SSD Crucial M500(250GB)
DISK 2 : WD10JPVT (1TB)
Internet Speed
50 Mb/s
Antivirus
MS Essentials
I've uploaded a file - ptraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder ptraa in the same place.
Open this folder - there should be one folder inside it (Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
New CheckSUR.log file, and the CheckSUR.persist.log file uploaded to DROPBOX.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core2 Extreme CPU [email protected]RAM: 8GBATI FirePro M7820
Computer type
Laptop
Computer Manufacturer/Model Number
DELL Precision M6400
OS
Windows 7 Professional 64bit
CPU
Intel Core2 Extreme CPU [email protected]
Memory
RAM: 8GB
Graphics Card(s)
ATI FirePro M7820
Screen Resolution
1920x1200 WUXGA Edge to Edge
Hard Drives
Disk 1 SSD Crucial M500(250GB)
DISK 2 : WD10JPVT (1TB)
Internet Speed
50 Mb/s
Antivirus
MS Essentials
Good - CheckSUR is happy now.

Do a Check for Updates, and attempt to install ONLY the oldest update found.
If it goes in OK, try the rest
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank You so much! Updates now running OK, only last one (KB3003743) I must install manually.
 

My Computer My Computer

At a glance

Windows 7 Professional 64bitIntel Core2 Extreme CPU [email protected]RAM: 8GBATI FirePro M7820
Computer type
Laptop
Computer Manufacturer/Model Number
DELL Precision M6400
OS
Windows 7 Professional 64bit
CPU
Intel Core2 Extreme CPU [email protected]
Memory
RAM: 8GB
Graphics Card(s)
ATI FirePro M7820
Screen Resolution
1920x1200 WUXGA Edge to Edge
Hard Drives
Disk 1 SSD Crucial M500(250GB)
DISK 2 : WD10JPVT (1TB)
Internet Speed
50 Mb/s
Antivirus
MS Essentials
Great - have fun ;)
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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