Solved flashplayer install

[longshanks]

I have been on sites recently and they have said your flash player needs updating so I tried but half way through ,I get a message (,please close internet explore to continue.)I have tried going to my emails and
opening a link I got that sent me directly to the flash player install.so as far has I know I haven't opened I/e. But it still didn't work.
I have tried installing it from Firefox opera and I/e nothing works .any help would be appreciated

 

[BrightBlessings]

Maybe try this.
Download and save to desktop or wherever and run the uninstaller, get it from here and reboot. Uninstall Flash Player | Windows Then download latest flash from here and save to destop and install. Adobe - Install Adobe Flash Player
Make sure to uncheck toolbar options if you don't want what's being offered.

 

[longshanks]

flash player install

Thanks Bright Blessings but no go tried uninstall //tried install ,I went right to forums, from desktop.no
browser, right to your reply tried your suggestions and got this. (check attachment)

 

[BrightBlessings]

When you get this message, is task manager showing IE running?

 

[longshanks]

Morning, just checked task master and this is what I see. I have been trying other things and still no go .
even went to add on's/toolbars extensions/shockwave flash object,(this from flash player helpline).
everything is enabled.so I am still stuck I really need your help.

 

[ThrashZone]

Each of your screen shots shows an open windows behind the popups,
To see what is running go to the Applications section of Task Manager,
Click on each and End Task.
Processes section,
iexplore.exe
iexplore.exe*32
End Process *32 first/ refresh page see if the other is still running.
Or post additional screen shots showing the two sections I'm pointing to.

 

[longshanks]

Thanks once again for your reply's',I have tried to put down what you asked for not sure if it's any use.
I have windows essentials no other anti virus, I am running windows 7. and I have .
Google/Firefox/and internet explorer .don't. Understand this if I go straight to my emails from desktop.
I am not using a browser, so when I open your email and follow your link to install flash player. Why does'
it tell me to shut down Internet explorer.

 

[BrightBlessings]

In your first screenshot I can see a browser window open, I'm assuming it is internet explorer, if you click on a link in an email it will open in IE if that is your default browser. That is why I suggested to look in the task manager when no browser is open. Is your email a web based such as gmail or whatnot or is it an email programme on your pc, Also Thrashzone gave clear instructions as to how to check your task manager and how to do it.

 

[ThrashZone]

All email services use an open browser which you may not notice depending on the email service,
Here is a picture to show you how to open task manager and end an Applications Task,
View attachment 282525

 

[longshanks]

Morning I am running Windows essentials for all my security. And when I get the message to shut down I/e I go to taskmaster and see this.

 

[A Guy]

longshanks, when you open task manager, click on the Processes tab at the top, your is opening to the Users tab. On the processes tab, follow ThrashZone's suggestion in post#6 above

http://www.sevenforums.com/browsers-mail/301714-flashplayer-install.html#post2505087

When you open your email, it is opening through IE, that is why it says close IE. Close that out before you try to install and it won't ask you to close IE. If it does, open task manager, go to the processes tab, and end the IE process.

Close iexplore.exe NOT explorer.exe!

A Guy

 

[longshanks]

Thanks Thrashzone/Bright Blessings. I have fixed it.(well not me personally) one answer to the question, was to go to I/e tools/disable ActiveX did it then tried again to install flash player, it worked.

.

.

 

[BrightBlessings]

Glad you got it sorted, and thank you for telling your fix.

 

[ThrashZone]

Thanks Thrashzone/Bright Blessings. I have fixed it.(well not me personally) one answer to the question, was to go to I/e tools/disable ActiveX did it then tried again to install flash player, it worked.

Yes if you ever see this Blue circle with a slash through it right click and disable active x filtering,

Thanks for the update,
Cheers.

 

[longshanks]

flsh player install

Thanks everybody. tried this go to I/e click tools /uncheck /active x. then try to install it again and it worked .installed flash player. at the end of install it said you have successfully installed flash player.
but I still go on some sites (not dodgy ones) and I get the message your flash player needs updating.
But when I check with flash player it says' I have the up to date version. so I am still confused.

 

[ThrashZone]

Post a link to the site where the issue occurs,
Cheers.