Frequent and varied BSOD windows 7 64 bit

[manta965]

Hello, I hope I have done everything the way you all wan't as far as formatting.

Basically over the past 2 weeks I have been getting many BSOD, and the regularity of them is increasing to multiple times a day. I have gotten various codes, the most recent being this.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800E1F2028
BCP3: 00000000B6000000
BCP4: 0000000000100153
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I got this code after only using the computer for about 10 minutes and the only thing I was doing was watching youtube.

All the other BSOD I have gotten have been when trying to play video games, various ones like BF4, Dragon age Origins, Rimworld, and others. The code is usually not the same but the ones I remember are

"1e" "7e" and another one that had a "b" at the end but I forgot the number.

My PC specs are on my profile page but if you need anything more specific I can try and get that for you. I built this PC maybe a year ago now and I have not had any problems up until maybe 2-3 weeks ago.

Here is my Windows 7 forum Diagnostic tool folder that I created just now https://www.dropbox.com/s/2wzcde6gzi3jzwm/manta965.zip?dl=0

If there is any other info you need please let me know.

I had another 124 BSOD just minutes ofter posting this, If I should upload a new Diagnostic tool file or upload the minidump please let me know.

 

[Golden]

ZIP file is incomplete. Run it again.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

 

[manta965]

Sorry that first one did not work out, hopefully this one worked correctly.
https://www.dropbox.com/s/pqya0lx882csai5/T_MAXIMA-PC-Mon_12_22_2014__05923_01.zip?dl=0

 

[Golden]

Upload here directly (see instructions in post #2)

 

[manta965]

Sorry I didn't understand you wanted it directly to the forum.

 

[Golden]

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800e1ed028, b0800000, 40151}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

0x124's are often hardware specific BSOD's. Run the following stress tests as explained in the links and report back.

RAM
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

CPU
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Video
http://www.sevenforums.com/tutorials/330579-graphics-card-problems-diagnose.html
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

Storage
http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html

 

[manta965]

As I understand it the ram test takes several hours so I am going to ask this stuff before I start that.

How long should I be running the GPU test? The first says run a stress test until you crash or the test is finished. On the Furmark it says run until the GPU temps level out. How long should I be running this test? I ran it for 5 minutes just a little ago and my GPU temp started at around 35-40 and raised to 72 within 2 minutes then stayed there for the remainder of the 5 minutes so I assumed it leveled off. Is this correct of should I be running it until I crash or a large amount of time had passed.

Also for the CPU test my temps where very quickly raising above the safe operating temps that I found (Approximately 61-65) so I stopped the test after only about a minute to avoid problems. Should I let the test run despite the temperature or do something else.

My Hard Drive checks all passed all the tests.

Sorry about all the questions but I wan't to make sure I don't wreck my computer further, but I would like to properly do the needed tests.

I will run the Ram test tonight.

 

[Golden]

How long should I be running the GPU test? The first says run a stress test until you crash or the test is finished. On the Furmark it says run until the GPU temps level out. How long should I be running this test? I ran it for 5 minutes just a little ago and my GPU temp started at around 35-40 and raised to 72 within 2 minutes then stayed there for the remainder of the 5 minutes so I assumed it leveled off. Is this correct of should I be running it until I crash or a large amount of time had passed.

Run for 15 mins please.

Also for the CPU test my temps where very quickly raising above the safe operating temps that I found (Approximately 61-65) so I stopped the test after only about a minute to avoid problems. Should I let the test run despite the temperature or do something else.

No don't run it past safe operating temperatures....in theory the PC should shut itself down before it gets critical, but its not worth the risk.

Try this alternate test:
http://www.sevenforums.com/tutorials/100352-hardware-stress-test-prime95.html

 

[manta965]

Alright the GPU test went fine, 16 minutes 72 degrees C. here is the GPU-Z Log.

I will start the alternate CPU test now.

 

[manta965]

Vary sorry this is so long but I see no other way to display the errors I got after running the Test. It immediately had several cores say stop worker and the forum post said to stop the test once errors occur and the stop worker thing indicates this.

[Main thread Dec 22 02:34] Mersenne number primality test program version 28.5
[Main thread Dec 22 02:34] Optimizing for CPU architecture: AMD Bulldozer, L2 cache size: 2 MB, L3 cache size: 8 MB
[Main thread Dec 22 02:35] Starting workers.
[Main thread Dec 22 02:36] Stopping all worker threads.
[Main thread Dec 22 02:36] Execution halted.


[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #2
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:36] Torture Test completed 0 tests in 0 minutes - 0 errors, 0 warnings.
[Dec 22 02:36] Worker stopped.


[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #3
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:36] Torture Test completed 0 tests in 0 minutes - 0 errors, 0 warnings.
[Dec 22 02:36] Worker stopped.


[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #4
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:36] Torture Test completed 0 tests in 0 minutes - 0 errors, 0 warnings.
[Dec 22 02:36] Worker stopped.


[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #5
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:35] ERROR: ILLEGAL SUMOUT
[Dec 22 02:35] Possible hardware failure, consult readme.txt file, restarting test.
[Dec 22 02:35] Maximum number of warnings exceeded.
[Dec 22 02:35] Torture Test completed 0 tests in 0 minutes - 0 errors, 100 warnings.
[Dec 22 02:35] Worker stopped.


[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #6
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:36] FATAL ERROR: Rounding was 0.4765625, expected less than 0.4
[Dec 22 02:36] Hardware failure detected, consult stress.txt file.
[Dec 22 02:36] Torture Test completed 0 tests in 0 minutes - 1 errors, 0 warnings.
[Dec 22 02:36] Worker stopped.


[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #7
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:35] ERROR: ILLEGAL SUMOUT
[Dec 22 02:35] Possible hardware failure, consult readme.txt f
[Dec 22 02:35] Maximum number of warnings exceeded.
[Dec 22 02:35] Torture Test completed 0 tests in 0 minutes - 0 errors, 100 warnings.
[Dec 22 02:35] Worker stopped.

[Dec 22 02:35] Worker starting
[Dec 22 02:35] Setting affinity to run worker on logical CPU #8
[Dec 22 02:35] Beginning a continuous self-test to check your computer.
[Dec 22 02:35] Please read stress.txt.  Choose Test/Stop to end this test.
[Dec 22 02:35] Test 1, 720000 Lucas-Lehmer iterations of M580673 using AMD K10 type-1 FFT length 28K, Pass1=112, Pass2=256.
[Dec 22 02:35] FATAL ERROR: Rounding was 0.484375, expected less than 0.4
[Dec 22 02:35] Hardware failure detected, consult stress.txt file.
[Dec 22 02:35] Torture Test completed 0 tests in 0 minutes - 1 errors, 0 warnings.
[Dec 22 02:35] Worker stopped.

 

[Golden]

OK. Since both IBT and Prime95 fail to stay stable, we can conclude that the CPU seems to be faulty.

I recommend:

1. Remove the CPU cooler.
2. Clean off all thermal paste from the contact plate of the cooler and CPU.
3. Reapply fresh thermal paste and re-seat the cooler.

Boot as normal. Now run the Standard test of IBT and report temperatures etc.

 

[manta965]

Alright, it will take me a bit to do this because it is very early morning here so no stores are open, but thank you for the help so far and I will update once I do this cooler re-application.

 

[Golden]

No worries - keep us updated.

 

[manta965]

So I got the stuff to re-mount my cooler but before I do that I decided to dust the case out with compressed air (should have done this a while ago). I ran the IBT and after 2 passes it stopped and told me my CPU is unstable. The max temp I got to was 54.4*C, which should be within my operating temps.

I hopefully uploaded an image of the results and error.

So should I still go ahead and re-mount the cooler or is the fact the test failed even within my oporating temps and indication it may not be just a heat issue?

 

[Golden]

At this stage, its not possible to tell whether its a bad contact between the cooler and CPU, or the CPU itself.

Re-seating the CPU cooler (using new thermal paste) will tell us.

Question : is the system overclocked in any way?

 

[manta965]

It is not overclocked. I will get to re applying the cooler in just a bit then, will update soon.

 

[Golden]

OK.

 

[essenbe]

Have you run memtest86+ yet? If not run it when you replace the thermal paste.

Please Run Memtest86+

   Information

Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask​

 

[Golden]

Thanks Steve

 

[essenbe]

In case you need help applying thermal paste, maybe this will help. The brand doesn't matter much.




Also, please download and install CPUz (CPU-Z CPUID - System & hardware benchmark, monitoring, reporting) and post screenshots (http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html) of the CPU, Mainboard, Memory and SPD tabs. On the SPD tabs, you can select each Dimm Slot from a dropdown box in the upper left of the screen. We just need the Dimm Slots that are populated with Ram.