frequent BSOD, IEX8 crashing Windows 7 Pro 64

trailrunner

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Hello, I've been having troubles with frequent BSOD, IEX8 crashing, and being unable to use some of the system repair tools in Windows 7 Pro 64bit. I have a Lenovo T510 with the components in my signature. I've attached the files I believe i was supposed to attach. I'm not the most computer savvy, but I can usually figure problems out. However, this has me beat. Help! Thanks
 

My Computer My Computer

At a glance

Windows 7 Professional 64 bitIntel(R) Core(TM) i7 CPU M 620 @ 2.67GHz4GBNVIDIA NVS 3100M
Computer Manufacturer/Model Number
Lenovo T510
OS
Windows 7 Professional 64 bit
CPU
Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz
Motherboard
4313CTO
Memory
4GB
Graphics Card(s)
NVIDIA NVS 3100M
Sorry for the extra posts I'm having trouble with the uploader its only letting me add one file at a time:confused: edit: forgot to compress files, sorry
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional 64 bitIntel(R) Core(TM) i7 CPU M 620 @ 2.67GHz4GBNVIDIA NVS 3100M
Computer Manufacturer/Model Number
Lenovo T510
OS
Windows 7 Professional 64 bit
CPU
Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz
Motherboard
4313CTO
Memory
4GB
Graphics Card(s)
NVIDIA NVS 3100M
These 2 peer to peer services are having issues. Please uninstall any P2P apps that you may have installed:
Abnormally Stopped System Services

p2psvc
Display Name:Peer Networking GroupingExit Code:1068Service Name:p2psvcPath:C:\Windows\System32\svchost.exe -k LocalServicePeerNetService Code:0Started:FalseState:Stopped
open.gif


PNRPsvc
Display Name:Peer Name Resolution ProtocolExit Code:126Service Name:PNRPsvcPath:C:\Windows\System32\svchost.exe -k LocalServicePeerNetService Code:0Started:FalseState:Stopped
The above services are Windows services. Their failure, in most cases, is due to either remnants of a bad 3rd party program (most likely P2P), or a virus infection.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:
H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)
There are 4 different BSOD's listed in the MSINFO32 file, but none are uploaded. Please do the following:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html
I suggest uninstalling Advanced System Care as it may be conflicting with your antivirus.
Also uninstall MalwareBytes. I don't believe that it's interfering, but it's better to be sure.

If you don't have any memory dumps to upload, please try running Driver Verifier according to these directions:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:
Code:
Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel
More info on this at this link: http://support.microsoft.com/?kbid=244617&sd=RMVP
 

My Computer My Computer

At a glance

Win7 x64 + x86Intel i7 920, other Intel chips, and the Atom...12 gB; 4 gB Lenovo; 1 gB Samsung netbookATI 4870
Computer Manufacturer/Model Number
Home built (x64), Lenovo x61s Tablet, Samsung Netbook
OS
Win7 x64 + x86
CPU
Intel i7 920, other Intel chips, and the Atom in the netbook
Motherboard
Asus P6T Deluxe
Memory
12 gB; 4 gB Lenovo; 1 gB Samsung netbook
Graphics Card(s)
ATI 4870
Sound Card
Yes, I have one of these
Monitor(s) Displays
32" Sharp Aquos TV
Screen Resolution
800x600 - I have vision issues
Hard Drives
4 - 150 gB Velociraptors in RAID 5
Promise controller
PSU
1000 watt (can't recall the brand)
Case
Antec 300
Cooling
Big honking cooler that was rated highly at Toms Hardware
Keyboard
Microsoft Natural
Mouse
Logitech Trackman
Internet Speed
Cable
Other Info
GeekSquad UPS
CyberPower UPS
DLink DNS-323 NAS (2 tB)
Netgear wireless router as an access point
Netgear wired router FSV-318
Home network consists of
4 desktop computers (2 Vista, 2 Win7)
1 netbook (Win7)
4 laptop computers (XP, 2-Vista, Win7)
Wii and XBox 360
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