Solved Frequent BSOD IRQL_NOT_LESS_OR_EQUAL

[kelli493]

Need help with frequent BSOD. Happens often and it doesn't matter what I am doing with the computer.
I have tried IE11 and Chrome and it happens with both. Also happens with any program I am using. I have attached the DM Log Collector zip file. Thank you!

 

[koolkat77]

Welcome to the forum kelli493,

[FONT="Lucida Console"]Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Mon Jul 28 03:09:33.395 2014 (UTC + 6:00)
System Uptime: 0 days 2:10:16.659
BugCheck 6, {0, 0, 0, 0}
Probably caused by : CLFS.SYS ( CLFS!CClfsContainer::Close+23 )
BUGCHECK_STR:  0x6
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sun Jul 27 01:11:26.636 2014 (UTC + 6:00)
System Uptime: 0 days 6:13:47.900
BugCheck 6, {0, 0, 0, 0}
Probably caused by : CLFS.SYS ( CLFS!CClfsContainer::Close+23 )
BUGCHECK_STR:  0x6
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jul 24 08:56:17.703 2014 (UTC + 6:00)
System Uptime: 0 days 4:56:02.967
BugCheck 6, {0, 0, 0, 0}
Probably caused by : CLFS.SYS ( CLFS!CClfsContainer::Close+23 )
BUGCHECK_STR:  0x6
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Thu Jul 24 03:59:13.282 2014 (UTC + 6:00)
System Uptime: 0 days 3:03:41.547
BugCheck 6, {0, 0, 0, 0}
Probably caused by : CLFS.SYS ( CLFS!CClfsContainer::Close+23 )
BUGCHECK_STR:  0x6
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Wed Jul 23 00:51:47.481 2014 (UTC + 6:00)
System Uptime: 0 days 6:26:51.746
BugCheck A, {fffff8a01ea46054, 2, 1, fffff800037556dd}
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+4ed )
BUGCHECK_STR:  0xA
PROCESS_NAME:  TrustedInstall
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Debug session time: Sat Jul 12 23:03:55.879 2014 (UTC + 6:00)
System Uptime: 0 days 4:06:32.143
BugCheck 6, {0, 0, 0, 0}
Probably caused by : CLFS.SYS ( CLFS!CClfsContainer::Close+23 )
BUGCHECK_STR:  0x6
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``

[/FONT]

McAfee contributes to BSOD's. Please remove it as a test.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other antivirus or internet security software. It is free and lightweight:-

• Microsoft Security Essentials - Free Antivirus for Windows
• Malwarebytes: Removes malware including viruses, spyware, worms and trojans, plus it protects your computer
• http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Make scans with the following:

Kaspersky TDSSKiller

• Anti-rootkit utility TDSSKiller

ESET online scanner:

• Free Online Virus Scanner | ESET

Perform a Clean boot:

• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:

• How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• Click on the rb:
• Type CMD on Search
• Left click and Run as Administrator
• Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your Hard Drive for file system errors and bad sectors on it:

• How to Run Disk Check in Windows 7

Upload a screenshot of your hard disk using Crystal Disk Info:

• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:

• Speccy - System Information - Free Download
• HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

 

[kelli493]

My reply

Here are the results of the things that you asked.

SFC /scannow: no integrity violations

Chkdsk: discovered free space marked as allocated

tdsskiller: no threats found

ESET: no threats found

MalwareBytes: Potential Threats Detected
2 each of: PUP.Optional.FrostwireTB.A Registry Value
1 each of: Trojan.Agent In a temp file


Two screen shots are attached. Thank you very much. Will wait your reply.

 

[kelli493]

What to do next

Still need help with my BSOD issue. Can someone please help?

 

[koolkat77]

If you are still getting BSOD's, please upload new logs.

 

[kelli493]

Since my last post, there have been no more BSOD issues. Apparently it was what MalwareBytes found:

MalwareBytes: Potential Threats Detected
2 each of: PUP.Optional.FrostwireTB.A Registry Value
1 each of: Trojan.Agent In a temp file

Thank you for your help!