Frequent Lockups/Hangups/Not Responding in all programs I run

[chknfngers]

Thank you in advance for any help that you can provide.

Over the last few months I have experienced frequent hang ups or frequent "not responding" on almost every application I run (Firefox, Microsoft Word, Control Panel, even Explorer when I'm trying to open a file). I keep Microsoft security essentials updated and have run full virus scans and have found nothing week after week. I have defragmented my hard-drive three times over the course of the incident and it has not resolved the issue. I am not quite sure how to precede further as I continue to have these constant issues.

Here are the system specs I can supply:
Laptop: Dell Studio 1555
OS: Windows 7 Home Premium 64-Bit
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @2.20GHz
RAM: 4.0GB
Anti-Virus: Microsoft Security Essentials
Browser: Firefox

Please let me know if this is the incorrect forum to post in. This one seemed the best fit for the problems I am having. Thank you.

 

[VistaKing]

Hi chkfngers welcome to SevenForums

Lets start with a memory test

:ar: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Take a close look at PART 3 ( if you have any errors during the test )

   Tip

Run at least 8 Passes

 

[chknfngers]

I will run this overnight.

Thank you for the response as recommended. Thank you.

 

[VistaKing]

You're welcome . Doing an over night is a good choice .

 

[chknfngers]

VistaKing,

I ran the memory test overnight. It did 10 passes and found no errors.

 

[VistaKing]

chknfngers

Lets run a chkdsk

Click on the rb: button on the lower left of the screen . Type CMD inside the Search programs and files box . Right-click on CMD under Programs (1) choose Run as administrator . On the User Access Control window click on the Yes button . Command Prompt should open to the path Path C:\Windows\System32>_ ( image below )

Type the command

chkdsk C:\ /F /R

press <ENTER> it will tell you the it will schedule on the next restart type the letter Y and Press <ENTER> then restart the PC manually .

   Note

There are spaces after C:\ and in between the F and forward slash (/)

Once the chkdsk is completed run SFC /scannow

Open the command prompt the same way as you did for chkdsk this type input this command and press <ENTER>

SFC /scannow

If SFC locates any corrupted files run it a few more times with restarts in between . On the last one if it still locates corrupted Files upload the CBS.log .

Location of CBS.log file : C:\Windows\Logs\CBS\CBS.log

 

[chknfngers]

When i type the command into the command prompt it tells me that:

"The drive, the path, or the file name is not valid"

I am putting the spaces in between the C:\ /F and /R as you mention. I am also running it as administrator.

 

[VistaKing]

Command should be

Chkdsk c: (space) /F(space)/R

   Note

don't write the word space .

 

[chknfngers]

This tcpmon.ini file seemed to be the only file that could not be repaired. Trying to upload the last scan I did in a file.

POQ 127 ends.
2013-05-05 15:43:36, Info CSI 00000304 [SR] Verify complete
2013-05-05 15:43:36, Info CSI 00000305 [SR] Repairing 1 components
2013-05-05 15:43:36, Info CSI 00000306 [SR] Beginning Verify and Repair transaction
2013-05-05 15:43:36, Info CSI 00000307 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini do not match actual file [l:20{10}]"tcpmon.ini" :
Found: {l:32 b:as3OOcx5px0XiJa7f7s9BVvlW/FFlKR4NMU/T+UP/Kg=} Expected: {l:32 b:ENtKeUct91LKlHclgfWTvnCdCOHHwDe+SYrPzZTTezU=}
2013-05-05 15:43:36, Info CSI 00000308 [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-05-05 15:43:36, Info CSI 00000309 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini do not match actual file [l:20{10}]"tcpmon.ini" :
Found: {l:32 b:as3OOcx5px0XiJa7f7s9BVvlW/FFlKR4NMU/T+UP/Kg=} Expected: {l:32 b:ENtKeUct91LKlHclgfWTvnCdCOHHwDe+SYrPzZTTezU=}
2013-05-05 15:43:36, Info CSI 0000030a [SR] Cannot repair member file [l:20{10}]"tcpmon.ini" of Microsoft-Windows-Printing-StandardPortMonitor-TCPMonINI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-05-05 15:43:36, Info CSI 0000030b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2013-05-05 15:43:36, Info CSI 0000030c Hashes for file member \??\C:\Windows\System32\tcpmon.ini do not match actual file [l:20{10}]"tcpmon.ini" :
Found: {l:32 b:as3OOcx5px0XiJa7f7s9BVvlW/FFlKR4NMU/T+UP/Kg=} Expected: {l:32 b:ENtKeUct91LKlHclgfWTvnCdCOHHwDe+SYrPzZTTezU=}
2013-05-05 15:43:36, Info CSI 0000030d Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-p..rtmonitor-tcpmonini_31bf3856ad364e35_6.1.7600.16385_none_2e6dc451c0fa9db5\tcpmon.ini do not match actual file [l:20{10}]"tcpmon.ini" :
Found: {l:32 b:as3OOcx5px0XiJa7f7s9BVvlW/FFlKR4NMU/T+UP/Kg=} Expected: {l:32 b:ENtKeUct91LKlHclgfWTvnCdCOHHwDe+SYrPzZTTezU=}
2013-05-05 15:43:36, Info CSI 0000030e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"tcpmon.ini"; source file in store is also corrupted
2013-05-05 15:43:36, Info CSI 0000030f Repair results created:

 

[chknfngers]

Here is the last SFC scan i did.

 

[VistaKing]

I have asked NoelDP to take a look at your CBS.log file .

 

[NoelDP]

The tcpmon.ini file is a fairly common problem. which I suspect is caused by malware.
It appears to be the only problem in the SFC scan

I've uploaded a file - cnfaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\cnfaa
hit the enter key - if you get a 'Not Found' error try
DIR D:\cnfaa
or
DIR E:\cnfaa

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\cnfaa <drive>:\windows\winsxs /y /i /s /v /h

(e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply.

 

[chknfngers]

Thanks NoelIDP,

I will try this when i get the chance!