Full-Screen Problem

[lsufrontier]

Hi guys when I have a HP pavilion dv4 laptop and whenever I am trying to watch a video or anything on my pc in full-screen when I change the volume it switches out of full-screen. I use the volume button on top of the keyboard, and when I press it a volume bar comes up showing that the volume is changing and that is when it goes out of full-screen. Does anyone know how to fix this? Thanks

 

[lsufrontier]

Does anyone have any idea why this is happening? Any help would be appreciated.

 

[WalkerA WinTeam]

Hi there,

As explained in this thread, it's just a quirk of the HP MediaSmart software. There's no way to disable the volume popup independently, however; you'll have to uninstall HP MediaSmart from Control Panel > Programs > Programs and Features. Let me know if you have any questions.

Cheers,

Walker
Windows Outreach Team