gaming desktop BSOD 0x124_AuthenticAMD_PROCESSOR_CACHE_PRV

azninjazn

New member
Local time
11:17 PM
Messages
11
I bought a new iBuyPower desktop from bestbuy for around $400 in august, and the only problem is that it keeps BSOD-ing when im gaming which is weird for a gaming desktop. I picked a cheap one because I'm currently studying to become a computer engineer and to learn how to do maintenance on computers but I don't have a single idea how to fix this. My cousin spent like 2 weeks looking at it and couldn't even figure out the exact cause. the only information I can find about the BSOD is in the attached picture. I'm about ready to smash this desktop but I can't afford a new one.

P.S I know this is the forum for windows 7 but I couldn't find the new post button on the eight forum.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
I've noticed majority of my BSOD have been during games that I'm constantly clicking my mouse/keyboard (i.e Path of Exile, Dragon Nest, Saints Row 3/4, etc). If there's any other info someones needs to help me please say so. Any help would be appreciated
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
My Specs:
CPU: AMD FX(tm)-4300 Quad-Core Processor
Motherboard: Gigabyte Technology Co., Ltd. GA-78LMT-USB3
BIOS: Award Modular BIOS v6.00PG
GPU: NVIDIA GeForce GT 610
OS: Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free
HDD: WDC WD5000AAKX-00ERMA0 ATA Device
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
is no one going to give even one piece of advice? :(
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe00001ee88f8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
You need to stress test the major components by following these:

Memory:
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

CPU:
http://www.sevenforums.com/tutorials/220743-cpu-stress-test-using-intelburntest.html

Video:
http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
i've done the memtest before and that was no problem. Not sure what my max temp is for the CPU stress test. followed the instructions for the furmark test and the section outside the ring was yellow instead of blue, what does that mean?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
Can someone at least explain to me what the bucket ID: AuthenticAMD_PROCESSOR_CACHE_PRV means?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
http://www.bestbuy.com/site/desktop-8gb-memory-500gb-hard-drive/6980021.p?id=1218818471270&skuId=6980021&st=pcmcat287600050002_categoryid$abcat0501000&cp=1&lp=1
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
latest BSOD zip file, also would upgrading my cpu be a good fix for this?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe00001eb57d8, 0, 0}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
Stress test the CPU....read the link posted. It explains how to determine the max temp of the CPU.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
my cpu on the amd list doesnt show what the max temp is.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
ran the cpu stress test, on standard, high, and very high, said it was successful on all three. don't know my max temp or if what I attached is the correct section, couldn't find the thermal thing from the instruction.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
That looks ok to me. Is the CPU overclocked at all? Are all the chipset drivers updated?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
found out my max temp is 61 degrees. i dont know how to overclock so i'm guessing its not by default. i don't know about my chipset drivers
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
iBuyPower
OS
8.1 64x
CPU
AMD
Motherboard
Gigabyte
Memory
unknown
Graphics Card(s)
nvidia GT 610
Hard Drives
unknown
Antivirus
avast!
Browser
Mozilla firefox
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