BSOD playing GTA5, error 0x124_AuthenticAMD

[IoNGeNeRaL]

Hello people!

How are you all doing? I'm doing pretty good, thanks for asking!

Over the last couple of days, here in Cambridge, England, it's been rather warm. Some of you may not think 20-25C is very warm, but trust me, it is when it heats up your bedroom and in doing so heats up your computer. -- That being said; so, I believe my BSODs may have been happening due to the hot temperatures of my flat/apartment, however I cannot be sure. Could I get you fine people to check for me and tell me exactly why my system is crashing during my gameplay of Grand Theft Auto V?

As a side note, I've checked the temperature of my motherboard and CPU and they are fine. Well within the recommended temperatures for efficient operation. (CPU tops 50C on water cooling during the day, usually between 20 and 38C, motherboard about 30-40C). As for the chipset however (SB and NB) I don't know. My UEFI BIOS temp monitor only shows for MB and CPU.

Here is my own check analysis but as I said, I am not sure what is causing it myself.

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800bd8c028, b6544000, 135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa800bd8c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6544000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: GTA5.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`030acb08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: AuthenticAMD

IMAGE_NAME: AuthenticAMD

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner

Thanks in advance for your continued support guys. I know it must get annoying with my BSODs at times.

 

[axe0]

Hi IoNGeNeRaL,

When was the last time you replaced the thermal paste and checked for dust?

Please remove the ASUS software, it is known for causing this particular crash.

Please update the USB network adapter drivers or remove the device physically.

fffff880`0dd02cc8  fffff880`05c7dac5Unable to load image netr28ux.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netr28ux.sys
*** ERROR: Module load completed but symbols could not be loaded for netr28ux.sys
 netr28ux+0x42ac5

5: kd> lmvm netr28ux
Browse full module list
start             end                 module name
fffff880`05c3b000 fffff880`05e65000   netr28ux T (no symbols)           
    Loaded symbol image file: netr28ux.sys
    Image path: netr28ux.sys
    Image name: netr28ux.sys
    Browse all global symbols  functions  data
    Timestamp:        Sat Nov 14 03:06:57 2015 (56469741)
    CheckSum:         00229956
    ImageSize:        0022A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so :ar: http://www.sevenforums.com/tutorial...install-without-catalyst-install-manager.html
View attachment 389073

 

[IoNGeNeRaL]

I've removed everything and updated my display drivers as well as the AMD HDMI driver. Not sure how to update my specific wireless USB adapter though.

 

[axe0]

A reinstallation should be good too, the driver is kinda recent compared to many others.

 

[IoNGeNeRaL]

Thanks axe! I would give you rep but it won't let me. It says I have to spread rep around before giving you more rep. :O

Thanks for all your help though, buddy!

 

[axe0]

No worries, I prefer to see a happy user