general connection problem

[letardo]

Hi guys

I have a problem with my connection to internet, this what happened:

Like a week ago i was attacked by "win 7 antimalware 2010" malware, and i manually removed following this steps
http://www.spywarevoid.com/remove-win-7-an...10-removal.html
when i finished i had a problem with all my programs (sorry didnt save the error code), which I solved creating a new administrator account. The only problem is that my internet conection is down for all (skype, IE 8, firefox, utorrent, etc) except 1 program: KTrader Version 4.00 Build 225 .


i already tried to reinstall windows 7 but it appers an error saying that i have to restart my computer to do the reinstall

Plz i really need help with this I dont know what to do

 

[osholt]

Hi, two things to try to start off with:

Make sure your LAN/WLAN drivers are up to date (this is almost certainly not the problem but worth doing anyway)

Do a system restore to before your PC was infected.

Post back with any developments.

Oli

 

[letardo]

i reinstalled all my drivers and i only have a backup point when my computer was infected.
any suggestions?

 

[woebetide]

Maybe not everything is removed!
Run Malwarebytes (free download) in Safe Mode!
Hijjackthis can also be of some help.

 

[osholt]

Try running AntiMalware Bytes (http://download.cnet.com/Malwarebyt...4572.html?part=dl-10804572&subj=dl&tag=button) just to check for any residual infected files for it to remove.

Try Uninstalling then reinstalling all of the above mentioned programs.

Oli

 

[letardo]

ok did all that but my computer is malware free, i have the windows 7 DVD maibe i have to format?

 

[osholt]

Don't format your hard disk yet.

Try opening an elevated command prompt (Search in the Start Menu for CMD, Right click on the first result and click open as administrator)

Type 'netsh winsock reset' without the quotes into command prompt and press enter.

Restart your PC.

Hopefully this will do the trick.

Oli

 

[letardo]

I reseted the netsh winsok succesfully restrted and nothing

 

[rupuzioks]

maybe need reenter firewall exceptions, try remove all that programs from firewall list, and when open program, firewall should ask for unblock

 

[thathagat]

hi....
Open CMD....
Reset WINSOCK entries to installation defaults by typing: netsh winsock reset catalog
Reset TCP/IP stack to installation defaults by typing: netsh int ip reset reset.log
Restart your PC

and

i already tried to reinstall windows 7 but it appers an error saying that i have to restart my computer to do the reinstall

what do you mean by this ?

 

[letardo]

Sorry for my bad english, i mean windows can repair it self by reinstall or thats what someone told me. When i try to reinstall something goes wrong and the setup tells me that i need to restart my computer.

Ok, did all the winsocks resets and nothing.

My firewall is off

 

[thathagat]

Sorry for my bad english, i mean windows can repair it self by reinstall or thats what someone told me. When i try to reinstall something goes wrong and the setup tells me that i need to restart my computer.

Ok, did all the winsocks resets and nothing.

My firewall is off

reinstall is different from repair install ...as you have mentioned earlier ...

i have the windows 7 DVD

scanners come clean....winsock didn't help ...so you should go for http://www.sevenforums.com/tutorials/3413-repair-install.html

 

[letardo]

Sorry for my bad english, I mean someone told me to reintall windows 7, but the setup sends an error saying that i have to restart windows to it, when i restart the same error appears.

I did all the resets and nothing

my firewall is off

 

[thathagat]

Sorry for my bad english, I mean someone told me to reintall windows 7, but the setup sends an error saying that i have to restart windows to it, when i restart the same error appears.

hello.........you should go for....http://www.sevenforums.com/tutorials/3413-repair-install.html

detailed instructions are provided in the tutorial go through them ...its your best bet if you want to avoid format and reinstall.

myfirewall is off

ummm...have you disabled it?

before repair install go to safe mode with networking and check for net connectivity plus scan with mbam in safe mode once.
how to go to safe mode:
1.To begin entering Windows 7 Safe Mode, turn on or restart your PC.
Just before the Windows 7 splash screen press the F8 key to enter Advanced Boot Options.
2.choose...Safe Mode with Networking and press Enter

 

[letardo]

nothing happened, i tried to do the reinstall but I cant maibe the versions r not the same (its not the same DVD) i tried to format but i changed the boot priority in BIOS and windows starts anyway.

I hate knowing nothing about PCs...

 

[thathagat]

i tried to do the reinstall but I cant maibe the versions r not the same (its not the same DVD)

that might explain the error on repair install...

i tried to format

remember if you install a different version you need a separate/new key for getting it activated

but i changed the boot priority in BIOS and windows starts anyway.

that is because the first boot option might be set as hdd...to change
start/restart pc....press Del or F2 key(press repeatedly) to enter bios setting..go to boot order/option setting....change the boot order to dvd drive..save and exit
for detailed instruction see here..Boot Order - How to Change the Boot Order in BIOS - BIOS Boot Order

I hate knowing nothing about PCs...

same here