Genius VideoCAM Messenger help!!

vivianb

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I went to the genius website and i download the latest driver that was made for Vista. Althoght it says that my device is ready to use, all i get is a black screen. Can somebody please help me? I have Windows 7 32 bit. Thanks :cry:
 

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Windows 7 32 bitAMD Athlon (tm) 64 X2 Dual Core 4200+ 2.21GHz1 Gb RAMRadeon X550 Series 260 MB
OS
Windows 7 32 bit
CPU
AMD Athlon (tm) 64 X2 Dual Core 4200+ 2.21GHz
Motherboard
Asus M2N-SLI Deluxe
Memory
1 Gb RAM
Graphics Card(s)
Radeon X550 Series 260 MB
Sound Card
None
Monitor(s) Displays
Samsung
Hard Drives
Internal: Maxtor 200 GB
External: Wetern Digital 1 TB
Hi there,

I see this is a VERY old post, but still no replies?!?!?!

I have the same problem...

The camera used to work, but now, even if I use Windows Update for the driver, I still only get a blank screen although windows tells me the Camera is installed and working???

Please help!
 

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Windows 8 Pro x64AMD Phenom II X6 1055T8GB DDR2-800 (4 X 2GB)POV 560Ti 2GB and XFX 8800 GTS 512
Computer type
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Computer Manufacturer/Model Number
Custom
OS
Windows 8 Pro x64
CPU
AMD Phenom II X6 1055T
Motherboard
ASUS Crosshair II Formula
Memory
8GB DDR2-800 (4 X 2GB)
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POV 560Ti 2GB and XFX 8800 GTS 512
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Benq G2420HDB & HP ww2207
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Seagate 2TB - As 1st data drive
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This is how I got the VideoCam Messenger to work on a computer running Windows 7 (32-bit):

VERY IMPORTANT!!!!!!!: DO NOT restart your computer at any point until the very end of these steps.

1. Plug in the webcam.

2. Windows will install their weird Sonix driver from 1994 automatically.

3. The most crucial part: Click "Devices" in the Windows Control Panel. Click on the USB Camera (whatever the webcam is called)... then you need to go to the "Properties" until you can UNINSTALL the driver that Windows automatically installed. I think you have to click Properties twice to be able to get to a place where it lets you uninstall the driver.

4. DO NOT restart.

5. Download this: ** REMOVED ** (Incase the link is broken, this is directly from the GeniusNet website and it's called "VideoCAM Messenger Driver for Win 7 / vista 32 bit")

6. Install this completely, but DO NOT restart. (Also, make sure you click "Install this anyway" when it asks you about being an unsigned driver.)

7. After you do that and you DO NOT restart, it will automatically come up with a screen that shows Windows installing the driver, but this time it's installing the actual driver from the software you downloaded in step 4.

You may now restart your computer if you want.

If you do these steps correctly, I guarantee you will have your VideoCam Messenger webcam working.
 
Last edited by a moderator:

My Computer My Computer

At a glance

Windows 7 32-bit
OS
Windows 7 32-bit
Genius VideoCAM Messenger with Windows Vista

Thanks mikecool1234 !!
I followed the step you described and now the Genius VideoCAM Messenger works perfectly in my PC with Windows Vista.
 

My Computer My Computer

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Windows Vista 32 bitsIntel Pentium Dual Core E21804 Gb
Computer Manufacturer/Model Number
Compaq Presario PC SG3315LA
OS
Windows Vista 32 bits
CPU
Intel Pentium Dual Core E2180
Memory
4 Gb
Monitor(s) Displays
Compaq W17q
If you guys are having issues with this cam still, I would suggest you just get another updated cam.

I bought a cheep Logitech cam and it work wonders....
 

My Computer My Computer

At a glance

Windows 8 Pro x64AMD Phenom II X6 1055T8GB DDR2-800 (4 X 2GB)POV 560Ti 2GB and XFX 8800 GTS 512
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 8 Pro x64
CPU
AMD Phenom II X6 1055T
Motherboard
ASUS Crosshair II Formula
Memory
8GB DDR2-800 (4 X 2GB)
Graphics Card(s)
POV 560Ti 2GB and XFX 8800 GTS 512
Sound Card
Onboard
Monitor(s) Displays
Benq G2420HDB & HP ww2207
Screen Resolution
1920x1080 @ 60Hz & 1680x1050 @ 60Hz
Hard Drives
Seagate 250GB - Boot,
Seagate 500GB x2 - in RAID as Personal Data Drive,
Seagate 2TB - As 1st data drive
Seagate 2TB - As 2nd data drive
PSU
Antec 850W
Case
Cooler Master Centurion
Cooling
Zalman CNPS9300
Keyboard
Logitech G11
Mouse
Logitech Performance MX
Internet Speed
4096 / 640 Uncapped
Antivirus
ESET NOD 32
Browser
Firefox
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