Solved Getting a BSOD error at random points lately

[ArmedShadow]

This has been going on for about a week and a half now and i don't really know why. i have read the instructions on how to create a .zip file with more info so here it is and thanks in advance

 

[Arc]

Hi ArmedShadow.

You are using the display driver AMD 14.6 RC2, which you are not supposed to.

Uninstall your installed version of the display driver.

• How-To Uninstall AMD Catalyst Drivers From A Windows Based System

Then clean up any possible leftover.

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Then install a WHQL version only.

• Download Drivers

Let us know the result.
____________________________________________

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800f0fb2ec, fffff8800c3d0950, 0}

Probably caused by : atikmdag.sys ( atikmdag+b12ec )

Followup: MachineOwner
---------

3: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff8800f0fb2ec, Address of the instruction which caused the bugcheck
Arg3: fffff8800c3d0950, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
atikmdag+b12ec
fffff880`0f0fb2ec 488b02          mov     rax,qword ptr [rdx]

CONTEXT:  fffff8800c3d0950 -- (.cxr 0xfffff8800c3d0950;r)
rax=fffff8800f276620 rbx=0000000000000000 rcx=fffffa8008a60028
rdx=0000000000000000 rsi=fffff8800c3d194c rdi=fffff8800f275ff0
rip=fffff8800f0fb2ec rsp=fffff8800c3d1330 rbp=fffff8800c3d1461
 r8=00000000c85a130e  r9=0000000000000001 r10=0000000000000008
r11=0000000000000000 r12=fffffa80078e4180 r13=0000000000000051
r14=0000000000000000 r15=fffffa8007edf240
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210286
atikmdag+0xb12ec:
fffff880`0f0fb2ec 488b02          mov     rax,qword ptr [rdx] ds:002b:00000000`00000000=????????????????
Last set context:
rax=fffff8800f276620 rbx=0000000000000000 rcx=fffffa8008a60028
rdx=0000000000000000 rsi=fffff8800c3d194c rdi=fffff8800f275ff0
rip=fffff8800f0fb2ec rsp=fffff8800c3d1330 rbp=fffff8800c3d1461
 r8=00000000c85a130e  r9=0000000000000001 r10=0000000000000008
r11=0000000000000000 r12=fffffa80078e4180 r13=0000000000000051
r14=0000000000000000 r15=fffffa8007edf240
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00210286
atikmdag+0xb12ec:
fffff880`0f0fb2ec 488b02          mov     rax,qword ptr [rdx] ds:002b:00000000`00000000=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  FlashPlayerPlu

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from 0000000000000000 to fffff8800f0fb2ec

STACK_TEXT:  
fffff880`0c3d1330 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : atikmdag+0xb12ec


FOLLOWUP_IP: 
atikmdag+b12ec
fffff880`0f0fb2ec 488b02          mov     rax,qword ptr [rdx]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  atikmdag+b12ec

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53bd610a

STACK_COMMAND:  .cxr 0xfffff8800c3d0950 ; kb

FAILURE_BUCKET_ID:  X64_0x3B_atikmdag+b12ec

BUCKET_ID:  X64_0x3B_atikmdag+b12ec

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x3b_atikmdag+b12ec

FAILURE_ID_HASH:  {953e808a-0919-1ac0-1e92-05cd8644bf08}

Followup: MachineOwner
---------

3: kd> lmvm atikmdag
start             end                 module name
fffff880`0f04a000 fffff880`0fff3000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Wed Jul 09 21:04:34 2014 (53BD610A)
    CheckSum:         00F46306
    ImageSize:        00FA9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

 

[ArmedShadow]

Hey thanks for the help! I will mark as solved as soon as I uninstall the current driver. Then install the whql driver

 

[ArmedShadow]

Once again thanks a bunch! so far not seeing any blue screens and the pc feels more responsive now thanks arc!

 

[Arc]

You are welcome.

Let us know for any further issue.