Getting a BSoD error at random times

[Matt P]

Over the past few days I've been getting BSoDs, and I would just go back to what I was doing, but I've had 3 bluescreens within the past couple hours, and I'm not sure as to what can be causing it. Help would be greatly appreciated.

View attachment 316488

 

[Matt P]

(The attachment is the .dmp file created)

 

[Arc]

Hi Matt.

First of all, Scan the system for possible virus infection with the following programs only.

• Anti-rootkit utility TDSSKiller
• Windows Defender Offline

Let us know the results. Also we need some files to see .....

Upload your MSINFO32.nfo file.

1. Click on the start button
2. Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
3. File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
4. Give the time for processing, it will save a .nfo file on your desktop.
5. Zip it, and upload it following the instruction.

Upload the list of all the third party drivers Using NirSoft DriverView :

• Download and execute Driverview
• View > Hide Microsoft Drivers
• Edit > Select all
• File > Save Selected Items
• In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
• Zip the .txt file and upload it.

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BugCheck FE, {6, fffffa80052b11a0, 4f444648, 0}

Probably caused by : ataport.SYS ( ataport!IdeProcessPortNotification+30d )

Followup: MachineOwner
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