Solved Getting IP Address but no internet connection unless I use 5Ghz...

pbc

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Weird issue. Happened once before but I can't recall how I fixed it.

My old (but trusty) Acer 5920G which my wife uses for a lot of her work, which uses an Intel 4965 AGN card, has decided to play tricks on me.

Essentially if I try to connect to my 2.4G 801.11n network, I get an IP address assigned by the router/modem, but have the dreaded "no internet access" issue. I can't ping the router either.

I've tried the following:

1. uninstall and reinstall the driver
2. ipconfig /flushdns
3. ipconfig /release and then /renew
4. Reboot the router/modem
5. Disconnecting and reconnecting to the network, along with rebooting.

It has decided that the only network it will connect to AND give me an IP Address is my 5GHz network.

Oddly, if I connect to my 5Ghz network, then disconnect and reconnect to my 2.4Ghz wireless, I get access to the internet for a few minutes, before I lose internet access and have to reconnect to the 5Ghz signal.

Anyone have any ideas what could cause this and how to fix it? The 5Ghz network is great, except as I move further from the router so I'd prefer to connect to the 2.4...

Thanks!!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel Core T5250 / 1.5Gh; Intel Core i3 i3-38...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer 5920G; Acer 3820T
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core T5250 / 1.5Gh; Intel Core i3 i3-380M / 2.53 GHz
I clicked on the link you provided for the driver and it began a download from (I think) driver detective
edit: hmmmm, your link is just text now.


edit: I must have been logged out when I read the post the 1st time.
pbc did not link anything

The first thing I would try would be the driver from Intel - this might or might not solve the issue.
 
Last edited:

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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Reactions: pbc
... and thank you, that worked!
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel Core T5250 / 1.5Gh; Intel Core i3 i3-38...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer 5920G; Acer 3820T
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core T5250 / 1.5Gh; Intel Core i3 i3-380M / 2.53 GHz
You're welcome - glad it worked !

Try to always get drivers from the manufacture's site.
Third party "driver finder" are always questionable.
 

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
I think the driver doctor link (or whatever it was) was embedded by the forum or something, I certainly didn't hyperlink it! :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 BitIntel Core T5250 / 1.5Gh; Intel Core i3 i3-38...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer 5920G; Acer 3820T
OS
Windows 7 Home Premium 64 Bit
CPU
Intel Core T5250 / 1.5Gh; Intel Core i3 i3-380M / 2.53 GHz
Probably right, I might not have been loggged in when I read the thread before posting, sorry for any confusion.

You have the correct driver and it works. Yeah!

I think the driver doctor link (or whatever it was) was embedded by the forum or something, I certainly didn't hyperlink it! :)
 

My Computer My Computer

At a glance

x64 (6.3.9600) Win8.1 Pro & soon dual boot x6...AMD A6-3420M APU with Radeon(tm) HD Graphics6.00 GBAMD Radeon(TM) HD 6520G
Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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