thebladeroden,
This malware is a tough one. Your best bet may end up being a clean install, and that is something I recommend only in cases where hope does not appear to be a strategy.
You may want to think about it...
Are you running
Malwarebytes Anti-Malware Free, or the
Pro version?
In any event, please run the following programs,
in the order presented: MBAM > RogueKiller > FRST and provide the four reports produced.
:info: Open
MBAM, click the
Settings tab at the top, and, in the left column, select:
Detections and Protections
If not already checked, select:
Scan for rootkits
Click the
Scan tab at the top of the program window, and select:
Threat Scan
Next, click:
Scan Now
If you receive a message that updates are available, click:
Update Now
At this point, the update is downloaded, installed, and the scan starts.
The scan may take some time to finish, so please be patient.
If potential threats are detected, select
Quarantine All as the
Action for all the listed items.
Next, click:
Apply Actions
While still on the Scan tab, click the link for
View detailed log
In the window that opens, click the
Export button, select
Text file (*.txt), and save the log to the Desktop.
:ar: Please post the
MBAM report in your reply.
Notes:
1. The log is automatically saved by MBAM and is also viewed by clicking:
History tab > Application Logs.
2. If MBAM encounters a file that is difficult to remove...
Click OK and allow MBAM to proceed with the disinfection process.
If asked to restart the computer, please do so immediately.
:info: Next, please download
RogueKiller:
RogueKiller Download
Save to the Desktop
After closing all windows and browsers, right-click the downloaded RogueKiller file and select:
Run as Administrator
If your Antivirus program alerts you about the program, please allow it to run, or temporarily disable your AV.
Next, read and Accept the license terms.
At the program console, wait for the
Prescan to finish. (Under
Status, it says:
Prescan finished)
Press:
SCAN
When done, a report opens on the drive:
RKreport.txt
:ar: Please provide the
RKreport.txt (Mode: Scan) in your reply.
:info: Last, please use the
Farbar Recovery Scan Tool once agian.
At the program console, click on:
Addition.txt
:ar When done, please post
both reports (
FRST.txt and
Addition.txt), and let's see what they show.
