Solved Got Windows 7 not genuine message after upgrading from 32 to 64 bit OS

cjf

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I have a legaly bought Windows 7 ultimate upgrade licence. My original system, a dual core athlon, was running windows 7 ulitmate 32 bit OS. Recently I upgraded to a core I3 64 bit system. Now I am getting a "Your windows 7 is not a genuine edition". I am confused, does this means that changing the motherboard voided my license?
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitIntel Core I3 21208 GBXFX R 7750
Computer Manufacturer/Model Number
Generic PC
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core I3 2120
Motherboard
ASUS P8-Z68 VPro/Gen3
Memory
8 GB
Graphics Card(s)
XFX R 7750
Sound Card
None
Monitor(s) Displays
2 Displays: 24'' LG Flatron E2340 and Polyview V293 CMC AD
Screen Resolution
1920X1080 and 1280 X 1024
Hard Drives
OCZ Agility 2 SATA II 120 GB 3.5' as C: drive
2 X Western Digital 500 GB 7400rpm mirrored as F: drive
PSU
600 W
Case
Corsair
Keyboard
Logitech LX710
Mouse
Logitech LX710
Please do not worry.

Try and get the activation done on phone with Microsoft. They shall help you.
 

My Computer My Computer

At a glance

Windows 7 Pro with SP1 32bit2 gigs of RAMIntel(R) 82845G/GL/GE/PE/GV Graphics Controller
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Pro with SP1 32bit
Motherboard
Intel D845GVS1 X86-based PC
Memory
2 gigs of RAM
Graphics Card(s)
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Sound Card
Realtek AC'97 Audio
Monitor(s) Displays
Samsung SyncMaster 931BF Black 19" LCD Monitor
Screen Resolution
1280X960
Hard Drives
1. SAMSUNG SP0822N ATA Device ~ 80 GigaBytes

2. Seagate FreeAgent Go USB Device ~ 500 GigaBytes
Keyboard
COMPAQ Standard PS/2 Keyboard
Mouse
iBall Laser Precise Speedster
Internet Speed
4 mb/sec
You only need to reinsert the key at Computer>Properties link or in the activation prompt that comes up, so that the hardware signature is updated for your Product Key in MS Activation Servers.
 
Please do not worry.

Try and get the activation done on phone with Microsoft. They shall help you.


I have managed to re-activate my copy of Window 7, by following your advice. I called Microsoft and after a few minutes on the phone, I entered my new activation ID. Thanks for your advice
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64 bitIntel Core I3 21208 GBXFX R 7750
Computer Manufacturer/Model Number
Generic PC
OS
Windows 7 Ultimate 64 bit
CPU
Intel Core I3 2120
Motherboard
ASUS P8-Z68 VPro/Gen3
Memory
8 GB
Graphics Card(s)
XFX R 7750
Sound Card
None
Monitor(s) Displays
2 Displays: 24'' LG Flatron E2340 and Polyview V293 CMC AD
Screen Resolution
1920X1080 and 1280 X 1024
Hard Drives
OCZ Agility 2 SATA II 120 GB 3.5' as C: drive
2 X Western Digital 500 GB 7400rpm mirrored as F: drive
PSU
600 W
Case
Corsair
Keyboard
Logitech LX710
Mouse
Logitech LX710
You are most welcome. Please show the thread as solved.

Please do not worry.

Try and get the activation done on phone with Microsoft. They shall help you.


I have managed to re-activate my copy of Window 7, by following your advice. I called Microsoft and after a few minutes on the phone, I entered my new activation ID. Thanks for your advice
 

My Computer My Computer

At a glance

Windows 7 Pro with SP1 32bit2 gigs of RAMIntel(R) 82845G/GL/GE/PE/GV Graphics Controller
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Pro with SP1 32bit
Motherboard
Intel D845GVS1 X86-based PC
Memory
2 gigs of RAM
Graphics Card(s)
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Sound Card
Realtek AC'97 Audio
Monitor(s) Displays
Samsung SyncMaster 931BF Black 19" LCD Monitor
Screen Resolution
1280X960
Hard Drives
1. SAMSUNG SP0822N ATA Device ~ 80 GigaBytes

2. Seagate FreeAgent Go USB Device ~ 500 GigaBytes
Keyboard
COMPAQ Standard PS/2 Keyboard
Mouse
iBall Laser Precise Speedster
Internet Speed
4 mb/sec
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