Solved Not Genuine message after computer crash

D

DarkBeer

New member
Local time
5:47 AM
Messages
4
Had an issue a little over a month ago where a Dell Optiplex 790 did not boot properly after an update. After several attempts to scan and fix the computer, I was able to get it running again. There are still a couple of issues such as not showing any Windows updates applied, and we can't run our usual Radmin remote control tool, but I have been able to use a different tool to resolve that for now. We are getting the not genuine message. Diagnostics report is listed below, and there are several files that are showing issues. I would rather not deploy a new computer to this remote location right now if this one can be repaired. Thank you for any assistance!

Code: 
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
   
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
  Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
  Windows Product ID: 00392-918-5000002-85468
  Windows Product ID Type: 1
  Windows License Type: KMS Client
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {746C07B3-57ED-460D-A3E1-374B20A4C01D}(1)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130708-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
   
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
   
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
   
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
   
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
   
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
   
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
   
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{746C07B3-57ED-460D-A3E1-374B20A4C01D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85468</PID><PIDType>1</PIDType><SID>S-1-5-21-1444318532-1955307967-4251193231</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 790</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>81463B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
   
  Spsys.log Content: 0x80070002
   
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
   
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3422011
  Installation ID: 001195948362065292170895600422378074850821161861025885
  Partial Product Key: HVTHH
  License Status: Licensed
  Volume activation expiration: 250560 minute(s) (174 day(s))
  Remaining Windows rearm count: 1
  Trusted time: 4/21/2014 9:41:09 AM
   
  Key Management Service client information
      Client Machine ID (CMID): d7d0f6d5-fbaf-41ab-9973-c551f26b8837
      DNS auto-discovery: KMS name not available
      KMS machine extended PID: 55041-00206-271-131181-03-1033-7601.0000-3192013
      Activation interval: 120 minutes
      Renewal interval: 10080 minutes
      KMS host caching is enabled
   
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
   
   
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln0saWgKiHQi/2jYUMnkvyKWLnM=
   
  OEM Activation 1.0 Data-->
  N/A
   
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name            OEMID Value      OEMTableID Value
    APIC                                   DELL                     CBX3   
    FACP                                  DELL                     CBX3   
    HPET                                  A M I                      PCHHPET
    BOOT                                DELL                     CBX3    
    MCFG                                DELL                     SNDYBRDG
    TCPA                                                                
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SLIC                                   DELL                     CBX3
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 790
OS
Windows 7 Enterprise 64 bit
Any suggestions on how to resolve this?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 790
OS
Windows 7 Enterprise 64 bit

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Installed the Intel Rapid Storage Drivers and rebooted twice. New MGADiag report:

Code: 
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
   
  Validation Code: 0x8004FE21
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
  Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
  Windows Product ID: 00392-918-5000002-85468
  Windows Product ID Type: 1
  Windows License Type: KMS Client
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {746C07B3-57ED-460D-A3E1-374B20A4C01D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130708-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
   
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
   
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
   
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
   
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
   
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
   
  File Scan Data-->
  File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
  File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
  File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
  File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100
   
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{746C07B3-57ED-460D-A3E1-374B20A4C01D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85468</PID><PIDType>1</PIDType><SID>S-1-5-21-1444318532-1955307967-4251193231</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 790</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>81463B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
   
  Spsys.log Content: 0x80070002
   
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
   
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3422011
  Installation ID: 006065910416317246548365178002747793742656041644521612
  Partial Product Key: HVTHH
  License Status: Additional grace period (KMS license expired or hardware out of tolerance)
  Time remaining: 43200 minute(s) (30 day(s))
  Remaining Windows rearm count: 2
  Trusted time: 5/1/2014 11:08:57 AM
  Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.
   
  Windows Activation Technologies-->
  HrOffline: 0x8004FE21
  HrOnline: N/A
  HealthStatus: 0x000000000001EFF0
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
  Tampered File: %systemroot%\system32\sppobjs.dll
  Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
  Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
  Tampered File: %systemroot%\system32\sppwinob.dll
  Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
  Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
  Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
  Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
  Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
  Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
  Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
  Tampered File: %systemroot%\system32\drivers\spsys.sys
   
   
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln0saRyQiHR6EWjYUMnkvyKWLnM=
   
  OEM Activation 1.0 Data-->
  N/A
   
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name            OEMID Value      OEMTableID Value
    APIC                                   DELL                     CBX3   
    FACP                                  DELL                     CBX3   
    HPET                                  A M I                      PCHHPET
    BOOT                                DELL                     CBX3    
    MCFG                                DELL                     SNDYBRDG
    TCPA                                                                
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SLIC                                   DELL                     CBX3
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 790
OS
Windows 7 Enterprise 64 bit
That doesn't appear to have worked - so we go to plan B...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

Note that this may delete your Update History - but all updates will remain installed, and can be viewed in the Installed Updates listing.

 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Looks like that took care of it! Licensing shows as active now. I'm still having an issue with the remote admin tool, but that isn't related to this. I appreciate the help!
Code: 
Diagnostic Report (1.9.0027.0):
  -----------------------------------------
  Windows Validation Data-->
   
  Validation Code: 0
  Cached Online Validation Code: 0x0
  Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
  Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
  Windows Product ID: 00392-918-5000002-85468
  Windows Product ID Type: 1
  Windows License Type: KMS Client
  Windows OS version: 6.1.7601.2.00010100.1.0.004
  ID: {746C07B3-57ED-460D-A3E1-374B20A4C01D}(3)
  Is Admin: Yes
  TestCab: 0x0
  LegitcheckControl ActiveX: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Enterprise
  Architecture: 0x00000009
  Build lab: 7601.win7sp1_gdr.130708-1532
  TTS Error: 
  Validation Diagnostic: 
  Resolution Status: N/A
   
  Vista WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
   
  Windows XP Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002
   
  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002
  OGAExec.exe Signed By: N/A, hr = 0x80070002
  OGAAddin.dll Signed By: N/A, hr = 0x80070002
   
  OGA Data-->
  Office Status: 109 N/A
  OGA Version: N/A, 0x80070002
  Signed By: N/A, hr = 0x80070002
  Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
   
  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed
   
  File Scan Data-->
   
  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{746C07B3-57ED-460D-A3E1-374B20A4C01D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85468</PID><PIDType>1</PIDType><SID>S-1-5-21-1444318532-1955307967-4251193231</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>OptiPlex 790</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A11</Version><SMBIOSVersion major="2" minor="6"/><Date>20111230000000.000000+000</Date></BIOS><HWID>81463B07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CBX3   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
   
  Spsys.log Content: 0x80070002
   
  Licensing Data-->
  Software licensing service version: 6.1.7601.17514
   
  Name: Windows(R) 7, Enterprise edition
  Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
  Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
  Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Extended PID: 00392-00170-918-500000-03-1033-7601.0000-3422011
  Installation ID: 006065910416317246548365178002747793742656041644521612
  Partial Product Key: HVTHH
  License Status: Licensed
  Volume activation expiration: 259140 minute(s) (179 day(s))
  Remaining Windows rearm count: 1
  Trusted time: 5/1/2014 1:30:23 PM
   
  Key Management Service client information
      Client Machine ID (CMID): d7d0f6d5-fbaf-41ab-9973-c551f26b8837
      KMS machine name from DNS: edkmshost.countrymark.com:1688
      KMS machine extended PID: 55041-00206-271-131181-03-1033-7601.0000-3192013
      Activation interval: 120 minutes
      Renewal interval: 10080 minutes
      KMS host caching is enabled
   
  Windows Activation Technologies-->
  HrOffline: 0x00000000
  HrOnline: N/A
  HealthStatus: 0x0000000000000000
  Event Time Stamp: N/A
  ActiveX: Registered, Version: 7.1.7600.16395
  Admin Service: Registered, Version: 7.1.7600.16395
  HealthStatus Bitmask Output:
   
   
  HWID Data-->
  HWID Hash Current: LAAAAAEAAQABAAIAAAABAAAAAQABAAEAln0saRyQiHR6EWjYUMnkvyKWLnM=
   
  OEM Activation 1.0 Data-->
  N/A
   
  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x20001
  OEMID and OEMTableID Consistent: yes
  BIOS Information: 
    ACPI Table Name            OEMID Value      OEMTableID Value
    APIC                                   DELL                     CBX3   
    FACP                                  DELL                     CBX3   
    HPET                                  A M I                      PCHHPET
    BOOT                                DELL                     CBX3    
    MCFG                                DELL                     SNDYBRDG
    TCPA                                                                
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SSDT                                  DELLTP                 TPM
    SLIC                                   DELL                     CBX3
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Optiplex 790
OS
Windows 7 Enterprise 64 bit
That looks fine now - you may want to start a new thread about your remoting problems.
Good luck!
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
You must log in or register to reply here.

Similar threads

Windows 7 Not Genuine error on Alienware M15X
Replies
4
Views
4K
didier7854
D
win7 pro 64 bit genuine activation
Replies
3
Views
3K
torchwood
torchwood
Solved Windows not genuine and SkipRearm does not fix the problem
Replies
12
Views
10K
userandaname
U
"This computer is not running genuine Windows" error message
Replies
5
Views
2K
torchwood
torchwood
Windows not genuine after cloning. MGADiag included.
Replies
3
Views
1K
TheOne234
T
Back
Top