Grace period activation expiring very soon-need new key or help

[hoping4help]

Biggest concern is losing all of the software that is on the system---what options do I have available?
Please help!

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85598
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {4CDB60C5-E495-4B6F-8C98-F33AC978A393}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Visio Professional 2003 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{4CDB60C5-E495-4B6F-8C98-F33AC978A393}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85598</PID><PIDType>1</PIDType><SID>S-1-5-21-2128411279-1482914300-557130996</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Precision M6500 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="6"/><Date>20120316000000.000000+000</Date></BIOS><HWID>10473607018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>P2 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90510409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2003</Name><Ver>11</Ver><Val>A684FE5EAB09500</Val><Hash>mrvG5LxpV8Qsmr/v+RE8ekKwaJc=</Hash><Pid>72085-640-9901207-55456</Pid><PidType>14</PidType></Product></Products><Applications><App Id="51" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-0982014
Installation ID: 009965443012495940943010427836571134126293657280318433
Partial Product Key: HVTHH
License Status: Additional grace period (KMS license expired or hardware out of tolerance)
Time remaining: 8880 minute(s) (6 day(s))
Remaining Windows rearm count: 3
Trusted time: 4/13/2014 3:37:43 PM
Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAAABAAEAAQABAAAAAgABAAEAln3cv1S7nHWMMKBAHlLSwx4rdlY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL P2
FACP DELL P2
HPET DELL P2
BOOT DELL P2
MCFG DELL P2
____ DELL P2
ASF! DELL P2
SLIC DELL P2
SSDT PmRef CpuPm

 

[NoelDP]

You have a KMS Volume License Key for Enterprise - such Keys require activation at private servers, not at MS's public servers.

From where did you get this Key? You need to contact your System Admin for assistance.

You will lose NO data when it goes out of grace period - but MSE will start a 30day countdown if installed, and cease working at the end.

 

[hoping4help]

This is a computer that I had from a previous job and just hadn't accessed for a long time until my personal laptop got stolen a few weeks back. It is no longer connected to the original server---contacting former companies IT department not really an option that I wish to pursue.

Can I buy/upgrade/downgrade from Enterprise 7 to another version and not lose the current SW installed?

 

[NoelDP]

Your computer should have a COA sticker on it for Windows 7 Pro (or Ultimate)
You can do a clean install using that Key together with retail media - you can download the SP1 media from the links provided here....

http://www.heidoc.net/joomla/technology-science/microsoft

There is no way to activate Enterprise edition with other than Volume License Keys, which are not available to the general public.

 

[hoping4help]

Thanks for your time & the help...However, I am not a computer person...so, sorry for the remedial questions that I'm about to ask...

What do you mean by retail media? I don't have all of the codes related to all the SW that's installed...and there is not a sticker on the computer. The key that I found from running a program was no longer a valid key when I called Microsoft.

I also have no clue what a clean install entails and for some reason when I try to burn to a disk it is giving an error but I can move files to external hard drive. Is there a way to get my installed SW to the external hard drive and reinstall after I would do this clean install that you refer to? Is this something that a non computer person should attempt on their own?

 

[NoelDP]

The COA sticker may be inside the battery compartment (It probably is, considering it's a Dell)
See here for instructions on a Clean Install. http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html?ltr=C

For the license codes for your other software, try Belarc Advisor - www.belarc.com or ProduKey - www.nirsoft.net

 

[hoping4help]

Thanks! You were correct...the sticker was under the battery

So...now that I have that product key do I still need to do a clean install? Hoping the answer is no...but, the way my luck is going these days...guessing the answer is yes.

 

[hoping4help]

I also used the download you suggested and it showed product keys for installed SW.

 

[NoelDP]

The COA sticker may be inside the battery compartment (It probably is, considering it's a Dell)
See here for instructions on a Clean Install. http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html?ltr=C

For the license codes for your other software, try Belarc Advisor - www.belarc.com or ProduKey - www.nirsoft.net

Afraid so - you have to do a downgrade and that's the only way :-(