Win 7 Ultimate asking for Activation again but won't Activate

[maryfer]

Had Win 7 U for several years. Did a win updated recently, at restart message of needed activation. Win original CDs are retail, have both CDs. Installed is 64 one. I've tried several things posted in the forums. Some worked. But still asking for activation. Called the M number to activate, they said it can't activate that there's no support anymore for Win 7. Need to find out if I can reverse whatever I did to this PC. I uninstalled some of the updates but still the issue persists. Please help.

From the MGA DTool I got this:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-*****-************
Windows Product Key Hash: ZaWqmvknCag8dNdq7jrCFtDMRt8=
Windows Product ID: *************-86774
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D275278B-F7CD-4B08-8CC5-79CACD638965}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr_escrow.190220-1800
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D275278B-F7CD-4B08-8CC5-79CACD638965}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CC6F3</PKey><PID>00426-068-3211025-86774</PID><PIDType>5</PIDType><SID>S-1-5-21-1557027979-529633773-3887663766</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7576</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20110524000000.000000+000</Date></BIOS><HWID>DC113607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57718</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-321102-00-1033-7601.0000-2432023
Installation ID: 002826499040590633779462801243957144100515264876000642
Processor Certificate URL: Runtime Error
Machine Certificate URL: Runtime Error
Use License URL: Runtime Error
Product Key Certificate URL: Runtime Error
Partial Product Key: CC6F3
License Status: Initial grace period
Time remaining: 34620 minute(s) (24 day(s))
Remaining Windows rearm count: 2
Trusted time: 8/31/2023 7:28:26 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:25:2023 18:44
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAADAAAAAQABAAEAln0aBwsLaoBU8hh1LhMQM3w/HqPqRVJUnDzWGo4u

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7576MS A7576100
FACP 7576MS A7576100
SRAT AMD FAM_F_10
HPET 7576MS OEMHPET
MCFG 7576MS OEMMCFG
OEMB 7576MS A7576100
SSDT A M I POWERNOW

 

[SIW2]

Win original CDs are retail, have both CDs. Installed is 64 one.

6.1.7601.24384.win7sp1_ldr_escrow.190220-1800

6.1.7601.24384.win7sp1_ldr_escrow.190220-1800 | MSFT BUFFET DATABASE

How did you try and activate - did you use your retail key?

 

[maryfer]

Yes, I used the retail key that comes on the insert yellow sticker. What is the buffet database? Is that something I can use?

- - - Updated - - -

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-FY887-YHPYW-CC6F3
Windows Product Key Hash: ZaWqmvknCag8dNdq7jrCFtDMRt8=
Windows Product ID: 00426-068-3211025-86774
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D275278B-F7CD-4B08-8CC5-79CACD638965}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr_escrow.190220-1800
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D275278B-F7CD-4B08-8CC5-79CACD638965}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CC6F3</PKey><PID>00426-068-3211025-86774</PID><PIDType>5</PIDType><SID>S-1-5-21-1557027979-529633773-3887663766</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7576</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20110524000000.000000+000</Date></BIOS><HWID>DC113607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57718</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-321102-00-1033-7601.0000-2432023
Installation ID: 002826499040590633779462801243957144100515264876000642
Processor Certificate URL: Runtime Error
Machine Certificate URL: Runtime Error
Use License URL: Runtime Error
Product Key Certificate URL: Runtime Error
Partial Product Key: CC6F3
License Status: Initial grace period
Time remaining: 34620 minute(s) (24 day(s))
Remaining Windows rearm count: 2
Trusted time: 8/31/2023 7:28:26 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:25:2023 18:44
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAADAAAAAQABAAEAln0aBwsLaoBU8hh1LhMQM3w/HqPqRVJUnDzWGo4u

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7576MS A7576100
FACP 7576MS A7576100
SRAT AMD FAM_F_10
HPET 7576MS OEMHPET
MCFG 7576MS OEMMCFG
OEMB 7576MS A7576100
SSDT A M I POWERNOW

 

[maryfer]

sorry, I hit submit twice and created 2 equal posts.

 

[SIW2]

It is the buildlab in your validation report.



- - - Updated - - -

they said it can't activate that there's no support anymore for Win 7

Windows 7 can still be installed and activated after end of support. I have no idea why they said otherwise, either you misunderstood or the phone operator was mistaken.

 

[torchwood]

Hi

rather strange report, not seen the like before and i've seen 100's

it cannot find the correct server to validate your OS
Processor Certificate URL: Runtime Error
Machine Certificate URL: Runtime Error
Use License URL: Runtime Error
Product Key Certificate URL: Runtime Error

Retail product keys should go directly to MS servers, however in your case its going nowhere
your key is not standard retail --- Technet/MSDN which were never meant to be RE-sold
This type of licence was never issued with a CD and Stickered product key.. Emailed direct from MS to user

Office 2003 is definately NOT genuine, going to a blocked server address
Did you get them together

i suspect the reinstall has a now closed server destination address, which would imply the cd was tampered with
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Roy

 

[maryfer]

Thank you for your input. I purchase the Win7 from a store, and the Office doesn't surprise me if it's not legit, I got the Office from a guy that said he didn't want it anymore and was doing an upgrade and gave me a whatever CD, it was not marked but gave me the key to it. I have ZoneAlarm installed, would that be affecting the Win7? Or can there be a conflict with that Office Suite?

 

[billmcct]

Have you tried restoring to before the updates?

 

[maryfer]

SIW2 -Yes, the rep said that I needed to upgrade to 10 or 11. That Win 7 is no longer supported by them and my PC will end up not working at all. I don't know too much about this but it sounded like a scare tactic to make me upgrade, (which I'm about to do today lol ) I was upfront with him and told him so you're telling me that Win 7 is no longer good but still you're asking me for these bunch of numbers to activate it, and you tell me it cannot be activated because you don't support it anymore.. then why ask for the numbers and give me the possibility of re-activation. He said that the server had blocked my key. He said that I used it too many times, or it may not be genuine. I told him someone went thru a great lot of trouble to re-make all this CD case with sticker and booklet inside then. I gave him the numbers on both stickers, on the product case there's a sticker with barcode and a bunch of numbers and the product key on a single page inside printed in yellow and yellow sticker. He said he can't help me that he was only helping me to be courteous but he was not supposed to provide any help for win7. He said but lets be clear, I have not told you anything that is misleading or contradicting myself, I'm just telling you that you need to upgrade to receive support from us.

- - - Updated - - -

billmcct - I found a post online that said to delete a certain update that was the one causing this to happen -I had this bubble on the right corner telling me every 5 minutes to activate again after making some updates because the system was running so slow, I figured maybe doing updates... And the post said to delete a Win update, when I looked it up in my update history, it was the update I had done that day -three days ago, so I deleted it. Also someone here in this forum said the BIOS on someone's PC was old and needed update so I follow directions on that and mine needed to be updated so I did that, my system is running faster, but still can't activate. I cancelled a bunch of stuff on my ZoneAlarm because it drives me crazy to see all the notifications so I don't know if I blocked something needed for the activation to go thru maybe? Thanks for all the help!

 

[torchwood]

Hi

the MS rep will know that your key, cc6f3, has been blocked, i cant see that in the report because of the 2 items i mentioned stopped it reaching ms servers- and reporting it as such.

 

[maryfer]

So if it blocked my key that means I cannot restore win 7 at all?

 

[SIW2]

You would need installation media that has not been tampered with and a valid win7 key.

It is not hard to get them.

 

[maryfer]

Would I need to do a clean install or could I use a repair from a new win 7 disc? At this point I went and got new parts to build a new computer, might as well. I love win 7 and never had a problem with it until I made that update. I really think that it's picking up on that faulty office program that I don't even care about, going to try to uninstall that just in case, but the truth is it's 2023 I do probably need an upgrade lol. This computer is too old. I'm going to try to keep it as long as it runs, but an updated system won't hurt at all really. Things happen for a good reason. I backed up all my stuff here so I can "play" with this computer in case I crash it lol. So if I run a new win 7 cd on top of mine would that do the repair? Or would I need a clean install? Thanks for your help!

 

[SIW2]

I would do a clean install with official media.

I dont know what your dvd is, it sounds weird if it has office included.

en_windows_7_ultimate_with_sp1_x64_dvd_u_677332.iso

SHA-1: 36ae90defbad9d9539e649b193ae573b77a71c83