Solved Graphics Card Driver Outdated - Help!

IsmailOmer

New member
Local time
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Hello people. I'm having the classic problem of not being able to update my graphics because 'the adapter is not recognised'. I have updated my system info so please help me out to find the most recent drivers.:D:D.

Thank you
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
Windows 7 Home Premium 64Bit
CPU
Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
Memory
8.00 GB
Graphics Card(s)
(1) AMD Radeon HD 6490M (2) Mobile Intel(R) HD Graphics
Hard Drives
(1) SAMSUNG HN-M101MBB (2) SanDisk iSSD P4 8GB
Antivirus
Avast free antivirus
Browser
Google Chrome
Hi Welcome to Seven Forums .. Which GPU is not showing in the Device Manager ? .. Are there any error codes ? What is the exact Model Number of your Laptop ?
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Thank you for your swift reply.

Both of my graphics cards (as in my system info) are being shown in the device manager. As for my specific model, I am not sure which it is. All I know of my laptop is what I've posted in the system info tab. I've run the dxdiag command on my laptop, and I am getting the exact same information.

What should I do from here please let me know. :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
Windows 7 Home Premium 64Bit
CPU
Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
Memory
8.00 GB
Graphics Card(s)
(1) AMD Radeon HD 6490M (2) Mobile Intel(R) HD Graphics
Hard Drives
(1) SAMSUNG HN-M101MBB (2) SanDisk iSSD P4 8GB
Antivirus
Avast free antivirus
Browser
Google Chrome
Is your Laptop working well ? You really need the Model Number as you should only get Drivers from the Manufactures Website as they are dual graphics .. If you are having problems with either Card please state which one ?
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
I guess now that I updated my Intel Driver, my original problem is gone. I can use flash a lot smoother now, and overall performance is DEFINITELY lubricated. Despite that now my Radeon Graphics card is missing in device manager (as you suggested earlier). Instead there's 'Standard VGA Graphics Adapter' which holds a little yellow exclamation point at the bottom of the icon.

After asking my supplier, my model is the Samsung 700Z5B-W01UB.

Thank you.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
Windows 7 Home Premium 64Bit
CPU
Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
Memory
8.00 GB
Graphics Card(s)
(1) AMD Radeon HD 6490M (2) Mobile Intel(R) HD Graphics
Hard Drives
(1) SAMSUNG HN-M101MBB (2) SanDisk iSSD P4 8GB
Antivirus
Avast free antivirus
Browser
Google Chrome
Is your Laptop working well ? You really need the Model Number as you should only get Drivers from the Manufactures Website as they are dual graphics .. If you are having problems with either Card please state which one ?

Disagree

I am running dual graphics and the ones from my manufacturers website are outdated and not very good, Always download the drivers from the company who MAKE the GPU. They know their own product best.

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx Latest Driver for your AMD GPU
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Packard Bell
OS
Windows 7 Home Premium 64Bit
CPU
AMD A6-3420M 1.5GHZ OC - 2.0GHZ
Memory
4GB DDR3 1600MHZ
Graphics Card(s)
AMD RADEON 6520G+AMD RADEON HD7470M 1GB DDR3
Screen Resolution
1366x768
Hard Drives
500GB SATA
Internet Speed
18Mb Unlimited
Antivirus
AVAST!
Browser
MOZILLA FIREFOX
Is your Laptop working well ? You really need the Model Number as you should only get Drivers from the Manufactures Website as they are dual graphics .. If you are having problems with either Card please state which one ?

Disagree

I am running dual graphics and the ones from my manufacturers website are outdated and not very good, Always download the drivers from the company who MAKE the GPU. They know their own product best.

AMD Catalyst 14.2 Beta Driver for Windows Latest Driver for your AMD GPU

This is not always the case with laptops.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
Thank you Maxie! The link you sent helped me find the right drivers.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Samsung
OS
Windows 7 Home Premium 64Bit
CPU
Intel(R) Core(TM) i7-2675QM CPU @ 2.20GHz
Motherboard
SAMSUNG ELECTRONICS CO., LTD. 700Z3A/700Z4A/700Z5A/700Z5B
Memory
8.00 GB
Graphics Card(s)
(1) AMD Radeon HD 6490M (2) Mobile Intel(R) HD Graphics
Hard Drives
(1) SAMSUNG HN-M101MBB (2) SanDisk iSSD P4 8GB
Antivirus
Avast free antivirus
Browser
Google Chrome
Most welcome glad we could help
 

My Computer

Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Is your Laptop working well ? You really need the Model Number as you should only get Drivers from the Manufactures Website as they are dual graphics .. If you are having problems with either Card please state which one ?

Disagree

I am running dual graphics and the ones from my manufacturers website are outdated and not very good, Always download the drivers from the company who MAKE the GPU. They know their own product best.

AMD Catalyst 14.2 Beta Driver for Windows Latest Driver for your AMD GPU

This is not always the case with laptops.

Agree with AddRAM.

And with laptops, it really is best to get the drivers from the laptop manufactures as they typically tweak their drivers to fit (function in) their models.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
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