Had a blue screen of death and have system issues

[kburleson]

Windows 7 Home premium 32 bit
Windows Vista is the original install on the system
It's a full retail version.
about 2 to 3 years old
my os has been reinstalled three times altogether
the age of the previous os is about 6 months.

 

[kburleson]

Please help me!! Help would be appreciated!!

 

[usasma]

Do you use a PS2 mouse (or a USB one)? The perfmon report shows issues with a PS2 mouse.
If you use USB, then this is safe to ignore.

There are no memory dumps (BSOD reports) included in the upload. If you're using a temp file cleaner, please stop. Otherwise, please do the following:

Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

The MSINFO32 report is corrupt. Whille this isn't unusual, I rely on this heavily. Please do the following:

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

I suggest starting all troubleshooting with the following diagnostic tests. They'll save you a lot of time and heartache if there is a hardware failure, and you'll have the disks on hand in case you need them in the future:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)

 

[kburleson]

I don't have any Mini dump files or a MEMORY.DMP file they are gone. Yes, i have been using cleaning tools, but i'll take your advice and not use them. If there is a tool i can use to create the mini dump files and/or a MEMORY.DMP file let me know. I have a dds tool from MBAM, if that will create any type of logs that you can use let me know. I am fixing to try the bootup test and see what happens. I've ran one scan so far and no threats are found. Here are the MSINFO32 files zipped you requested. I'll do as you tell me to get this stuff resolved.

 

[kburleson]

I don't use a ps2 mouse btw.

 

[kburleson]

I don't have any Mini dump files or a MEMORY.DMP file they are gone. Yes, i have been using cleaning tools, but i'll take your advice and not use them. If there is a tool i can use to create the mini dump files and/or a MEMORY.DMP file let me know. I have a dds tool from MBAM, if that will create any type of logs that you can use let me know. I am fixing to try the bootup test and see what happens. I've ran one scan so far and no threats are found. Here are the MSINFO32 files zipped you requested. I'll do as you tell me to get this stuff resolved.

I will work on getting you a mini dump whenever i get back home.

 

[usasma]

Either don't let your cleaner clean memory dump files - or just don't clean anything until we're finished here. There's no actual harm in cleaning - but it removes the files that we need to use.

You must ensure that your NETGEAR WPN111 Adapter has Win7 drivers (NOT Vista drivers!). If you are unable to find Win7 drivers, remove the device until we're finished troubleshooting. Vista drivers on these devices are a known cause of BSOD's. Here's my rant on these devices:

I do not recommend using wireless USB devices.
These wireless USB devices have many issues with Win7 - and using Vista drivers with them is almost sure to cause a BSOD.
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.

Older versions of MSI Afterburner are also known to cause BSOD's in Win7 systems. Please uninstall this program for your system and then test for further BSOD's. I wouldn't reinstall this program if this were my system.

Only one BSOD shows in MSINFO32 - it was today (6/11/2011) at 12:24am and was this: 0x50_nt!MmEnumerateAndReferenceImages+10c

That's not real helpful for us, so I'd suggest running Driver Verifier according to these directions. It'll try and force a BSOD, so you should be able to capture the memory dump file. Just zip it up and upload it here when it happens.

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

If that doesn't work, post back and we'll have to see about fixing the registry entry off-line:

Delete these registry keys (works in XP, Vista, Win7):
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDrivers
        HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\VerifyDriverLevel

More info on this at this link: Using Driver Verifier to identify issues with Windows drivers for advanced users

 

[kburleson]

https://cid-121c25216cdd7631.skydrive.live.com/redir.aspx?resid=121C25216CDD7631!140&authkey=pqHh5inIhPs%24

Okay, i got the computer to crash again. I've got a mini-dump file and a MEMORY.DMP at the link above. I've got a couple of txt files from running the dds tool and the attach text has some errors on it. I was wondering if i sent them to you if you would you fix these problems?

 

[kburleson]

Okay, i got the computer to crash again. I've got a mini-dump file for you. I've got a couple of txt files from running the dds tool and the attach text has some errors on it. I was wondering if i sent them to you if you would you fix these problems?

I went ahead and uploaded the DDS/attach txt. files. I hope that's okay. It seems my computer has some difficulties and i'd like to get it into shape. Btw, i uninstalled the usb adapter and msi afterburner. Thank you for helping me!! It's greatly appreciated. I wish that i had your skills, then i'd be able to help people too and i wouldn't have to worry.

 

[usasma]

No need to upload the MEMORY.dmp file if you have a Minidump file for the crash - the system creates the MEMORY.dmp and then extracts the minidump from that.

Did you get the BSOD error before or after you removed the wireless USB adapter?
Did you also uninstall the software for the wireless USB adapter? If not, please do so now.
What are you using to connect to the internet now that the wireless USB adapter isn't connected?

If the BSOD came before you removed the wireless USB adapter - then run Driver Verifier again
If it came after you removed the wireless USB adapter - update your the drivers for the current connection and then run Driver Verifier again.

Please update these older drivers:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

[FONT=lucida console]
nvstor32.sys      Tue Aug 04 20:27:05 2009 (4A78D1D9)
[URL="http://www.carrona.org/dvrref.html#nvstor32.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#nvstor32.sys[/URL] 

[COLOR=Red]timntr.sys        Wed Aug 29 08:13:12 2007 (46D562D8)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#timntr.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#timntr.sys[/URL] 

[COLOR=Red]tdrpman.sys       Mon Nov 12 08:35:28 2007 (473856A0)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#tdrpman.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#tdrpman.sys[/URL] 

[COLOR=Red]snapman.sys       Thu Nov 22 03:19:58 2007 (47453BAE)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#snapman.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#snapman.sys[/URL] 

[COLOR=Red]HSXHWBS2.sys      Wed Jun 20 14:28:36 2007 (467971D4)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#HSXHWBS2.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#HSXHWBS2.sys[/URL] 

bdfndisf6.sys     Fri Aug 20 11:41:10 2010 (4C6EA216)
[URL="http://www.carrona.org/dvrref.html#bdfndisf6.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#bdfndisf6.sys[/URL] 

bdfwfpf.sys       Fri Aug 20 11:41:00 2010 (4C6EA20C)
[URL="http://www.carrona.org/dvrref.html#bdfwfpf.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#bdfwfpf.sys[/URL] 

SCDEmu.SYS        Sun Nov 08 22:21:19 2009 (4AF78AAF)
[URL="http://www.carrona.org/dvrref.html#SCDEmu.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#SCDEmu.SYS[/URL] 

[COLOR=Red]HSX_DPV.sys       Wed Jun 20 14:29:51 2007 (4679721F)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#HSX_DPV.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#HSX_DPV.sys[/URL] 

[COLOR=Red]HSX_CNXT.sys      Wed Jun 20 14:28:20 2007 (467971C4)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#HSX_CNXT.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#HSX_CNXT.sys[/URL] 
[/FONT]

Interesting info in the DDS and ATTACH files, but I'm not a malware removal specialist so I have no clue about how to use them.

BSOD BUGCHECK SUMMARY

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061111-25942-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sat Jun 11 20:42:38.643 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:48.781
Probably caused by : ndis.sys ( ndis!ndisPassIrpDownTheStack+52 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  0x7E_VRF_BAD_IP_ndis!ndisPassIrpDownTheStack+52
Bugcheck code 1000007E
Arguments c0000005 00000004 88323420 88323000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

 

[kburleson]

Whenever i came home first thing i did was uninstalled the network usb device then the program. Then i uninstalled the program MSI after burner and then i ran the driver tool.

 

[kburleson]

Whenever i came home first thing i did was uninstalled the network usb device then the program. Then i uninstalled the program MSI after burner and then i ran the driver tool.

I will be working on these drivers and will get back with you!! Thanks!!

 

[kburleson]

okay i got a blue screen again, i got a nvlddmkm error and here are some more mini dumps. I did everything but uninstalled the bitdefender, because it's a bought version. If i can uninstall it and then reinstall it that would be nice, otherwise it would be a waste. I did some research on Nvlddmkm and that is my graphics card driver. It's up to date. Anyways here are the mini dump files. B.t.w. if you didn't know, i have an Nvidia 9500GT Graphics Card installed. The Card is made by MSI. I think you already knew that. For internet, by cable i am hooked up to a netgear router that's hooked to my isp's modem.

 

[usasma]

There are 4 memory dumps from today (12 Jun 2011)
2 blame video, 2 blame networking (including one that blames your BitDefender)
BTW - don't forget to turn Driver Verifier off. You can do this by opening the program, selecting "Delete existing settings" and clicking the Finish button - then reboot the system.

One error is a STOP 0x116 - which points to a video driver (but can be the hardware also). Have a look at the troubleshooting steps in this link: http://www.sevenforums.com/crash-lo...op-0x116-video_tdr_error-troubleshooting.html

For the networking errors, please uninstall BitDefender, then IMMEDIATELY install a freshly downloaded copy of it and IMMEDIATELY update it. If you can use the current license that's OK - but it must be a fresh download in case the current copy that you have is corrupted. If that doesn't work for you, then uninstall it and install a free antivirus such as Microsoft Security Essentials (google for it). Then, after we're done here, you can reinstall the BitDefender.

Please also uninstall your Acronis program as it's drivers date from 2007 and there have been some issues with this and Win7. As stated previously, if you want to reinstall it - please wait until we're finished working on the system.

Please update or remove the programs for these following older drivers:
OLDER DRIVERS PRESENT IN THE DUMP FILES
- Create a System Restore Point prior to doing any of this. DO NOT mess with the drivers themselves - leave the Windows\System32\drivers directory alone unless we specifically direct you to it!
- Please update these drivers from the device manufacturer's website - or uninstall them from your system. Reference links are included below.
- DO NOT use Windows Update or the Update Drivers function of Device Manager.
- Please feel free to post back about any drivers that you are having difficulty locating.
- Windows Update exceptions may be noted below for Windows drivers:

[FONT=lucida console]
nvstor32.sys                Fri Apr 09 05:19:21 2010 (4BBEF119)
[URL="http://www.carrona.org/dvrref.html#nvstor32.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#nvstor32.sys[/URL] 

bdfndisf6.sys               Fri Aug 20 11:41:10 2010 (4C6EA216)
[URL="http://www.carrona.org/dvrref.html#bdfndisf6.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#bdfndisf6.sys[/URL] 

[COLOR=Red]timntr.sys                  Wed Aug 29 08:13:12 2007 (46D562D8)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#timntr.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#timntr.sys[/URL] 

bdfwfpf.sys                 Fri Aug 20 11:41:00 2010 (4C6EA20C)
[URL="http://www.carrona.org/dvrref.html#bdfwfpf.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#bdfwfpf.sys[/URL] 

SCDEmu.SYS                  Mon Apr 12 04:44:34 2010 (4BC2DD72)
[URL="http://www.carrona.org/dvrref.html#SCDEmu.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#SCDEmu.SYS[/URL] 

VSTBS23.SYS                 Wed Oct 15 20:30:15 2008 (48F68B17)
[URL="http://www.carrona.org/dvrref.html#VSTBS23.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#VSTBS23.SYS[/URL] 

000.fcl                     Fri Sep 26 09:11:12 2008 (48DCDF70)
[URL="http://www.carrona.org/dvrref.html#000.fcl"]http[I]:[/I]//www.carrona.org/dvrref.html#000.fcl[/URL] 

VSTDPV3.SYS                 Wed Oct 15 20:32:04 2008 (48F68B84)
[URL="http://www.carrona.org/dvrref.html#VSTDPV3.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#VSTDPV3.SYS[/URL] 

VSTCNXT3.SYS                Wed Oct 15 20:29:13 2008 (48F68AD9)
[URL="http://www.carrona.org/dvrref.html#VSTCNXT3.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#VSTCNXT3.SYS[/URL] 

[COLOR=Red]pcouffin.sys                Tue Dec 05 09:39:53 2006 (457584B9)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#pcouffin.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#pcouffin.sys[/URL] 

[COLOR=Red]tifsfilt.sys                Wed Aug 29 08:37:17 2007 (46D5687D)[/COLOR]
[URL="http://www.carrona.org/dvrref.html#tifsfilt.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#tifsfilt.sys[/URL] 

LUsbFilt.Sys                Fri Feb 29 05:08:14 2008 (47C7D98E)
[URL="http://www.carrona.org/dvrref.html#LUsbFilt.Sys"]http[I]:[/I]//www.carrona.org/dvrref.html#LUsbFilt.Sys[/URL] 

TuneUpUtilitiesDriver32.sys Thu Sep 17 07:54:55 2009 (4AB2238F)
[URL="http://www.carrona.org/dvrref.html#TuneUpUtilitiesDriver32.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#TuneUpUtilitiesDriver32.sys[/URL] 

bdfm.sys                    Thu Apr 22 09:19:43 2010 (4BD04CEF)
[URL="http://www.carrona.org/dvrref.html#bdfm.sys"]http[I]:[/I]//www.carrona.org/dvrref.html#bdfm.sys[/URL] 

BDHV.SYS                    Thu Apr 22 09:19:22 2010 (4BD04CDA)
[URL="http://www.carrona.org/dvrref.html#BDHV.SYS"]http[I]:[/I]//www.carrona.org/dvrref.html#BDHV.SYS[/URL] 
[/FONT]

BSOD BUGCHECK SUMMARY

[FONT=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-23041-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 12 15:03:06.054 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:51.192
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR:  0x116
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0x116_VRF_IMAGE_nvlddmkm.sys
Bugcheck code 00000116
Arguments 8af59510 904290f6 c000009a 00000004
BiosVersion = V1.02E
BiosReleaseDate = 09/18/2008
CPUID:        "Intel(R) Celeron(R) CPU        E1400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1999
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-25053-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 12 14:53:29.711 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:15.849
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiAddDevice+410 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  0x7E_VRF_BAD_IP_dxgkrnl!DpiAddDevice+410
Bugcheck code 1000007E
Arguments c0000005 00000001 8831b418 8831aff0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-26722-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 12 14:48:29.599 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:17.737
Probably caused by : ndis.sys ( ndis!ndisPassIrpDownTheStack+52 )
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
FAILURE_BUCKET_ID:  0x7E_VRF_BAD_IP_ndis!ndisPassIrpDownTheStack+52
Bugcheck code 1000007E
Arguments c0000005 00000004 88317420 88317000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-26020-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 12 14:31:11.941 2011 (UTC - 4:00)
System Uptime: 0 days 0:08:26.079
DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
*** WARNING: Unable to verify timestamp for bdselfpr.sys
*** ERROR: Module load completed but symbols could not be loaded for bdselfpr.sys
BUGCHECK_STR:  0xc4_7c
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  vsserv.exe
FAILURE_BUCKET_ID:  0xc4_7c_VRF_bdselfpr+ccd3
Bugcheck code 000000C4
Arguments 0000007c 87c94fe0 00000000 00000000
BiosVersion = V1.02E
BiosReleaseDate = 09/18/2008
CPUID:        "Intel(R) Celeron(R) CPU        E1400  @ 2.00GHz"
MaxSpeed:     2000
CurrentSpeed: 1999
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]

 

[kburleson]

I did all the driver updates i could and did all i could do with the rest of the stuff listed. I uninstalled/reinstalled Bitdefender. I uninstalled Tuneup utilities, haven't reinstalled just yet. Some of the drivers that may get listed, have been updated to the latest. I'm fixing to do a verification check again. My memory checked out great with the memory check disc. Here are my stats on my Graphics card at the moment.
Name E19T6W on NVIDIA GeForce 9500 GT
Current Resolution 1440x900 pixels
Work Resolution 1440x860 pixels
State enabled, primary, output devices support
Monitor Width 1440
Monitor Height 900
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
GeForce 9500 GT
GPU G96
Device ID 10DE-0640
Revision A2
Subvendor MSI (1462)
Current Performance Level Level 1
Current GPU Clock 550 MHz
Current Memory Clock 504 MHz
Current Shader Clock 1350 MHz
Technology 65 nm
Die Size 144 nmІ
Transistors 314 M
Release Date Jul 29, 2008
DirectX Support 10.0
DirectX Shader Model 4.0
OpenGL Support 3.0
Bus Interface PCI Express x16
Temperature 51 °C
Driver nvlddmkm.sys
Driver version 8.17.12.7533
ForceWare version 275.33
BIOS Version 62.94.57.00.00
ROPs 8
Shaders 32 unified
Physical Memory 1024 MB
Virtual Memory 2304 MB
Bus Width 128 Bit
Count of performance levels : 1
Level 0
GPU Clock 550 MHz
Memory Clock 504 MHz
Shader Clock 1350 MHz

 

[kburleson]

Here is my last dump since i reinstalled bitdefender. I no more installed bitdefender back on and run the driver verifier and when it restarted it had a blue screen. Other than running the verifier, i don't have any problems. I do have a problem with networking on one of my programs updating.

 

[usasma]

The next thing to update is your Realtek Networking Drivers
I notice from the SystemInfo report that you're using a Realtek PCIe Fast Ethernet (FE) device. And that you have a Realtek PCI Gigabyte Ethernet (GBE) device that's going unused. The specs of the system (from here: eMachines Official Site - - ET1641-02w Product Details ) show only one Ethernet port.

Have you installed another ethernet card? If so, why?
If not, please do the following in this order (DON'T do this if you've installed another Ethernet card - I have something else to try):
- download new ethernet drivers for Win7 (for the PCIe FE device) from this link (DO NOT install them yet): Realtek
- download new ethernet drivers for Win7 (for the PCI GBE device) from this link (DO NOT install them yet): Realtek
- uninstall any software for both of these devices from Control Panel...Programs...Uninstall a program
- go to Device Manager and right click on each device. Select "Uninstall" - and when it asks if you want to remove the drivers, place a checkmark in that box (to remove them) and click on OK.
- then install the PCIe FE drivers, then install the PCI GBE drivers.
- check to see if the BSOD's have stopped (with Driver Verifier running)

BSOD BUGCHECK SUMMARY

[font=lucida console]
Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\061211-32370-01.dmp]
Built by: 7601.17592.x86fre.win7sp1_gdr.110408-1631
Debug session time: Sun Jun 12 20:19:06.507 2011 (UTC - 4:00)
System Uptime: 0 days 0:00:16.645
BUGCHECK_STR:  0xc9_c
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  0xc9_c_VRF_nt!IovpCompleteRequest+3c
Bugcheck code 000000C9
Arguments 0000000c 883174d4 8f5a2f68 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]

 

[kburleson]

I had an additional card added because I thought my on board family controller was bad. And then another card I had I replaced the dialup modem with because there would be empty slots with holes in the back of my computer. If you need me to disable them I will. Windows did an update on the adapter that I replaced the dialup modem with this morning. I will work on the other adapter update later unless you tell me to do other wise. Just let me know. I've got the extra hardware to make my computer look better and if one of my adapters quit I can try another.

 

[kburleson]

I had an additional card added because I thought my on board family controller was bad. And then another card I had I replaced the dialup modem with because there would be empty slots with holes in the back of my computer. If you need me to disable them I will. Windows did an update on the adapter that I replaced the dialup modem with this morning. I will work on the other adapter update later unless you tell me to do other wise. Just let me know. I've got the extra hardware to make my computer look better and if one of my adapters quit I can try another.

I also have bitdefender removed and avast i.s. put on my pc which is staying. It seems to be working better for me.

 

[kburleson]

I did an update on all the realtek stuff, then i did a driver verification again......and nothing happened and i ran it for quiet a while. Needless to say long enough that if i had bitdefender installed, it would've crashed pretty quick. I want to say that i had problems outta bitdefender. That was just one sensitive antivirus. There for a while i think it was blocking the other computer in my homegroup. Well it's like this, Generally while running bitdefender, i would get a blue screen in no time. Without it, nothing has happened. Bitdefender blocked another program from updating. No matter what i did to configure the program, the http scanner on the bitdefender was blocking my other program from updating. Also it gave me some problems with skype. So to sum it up if you don't have any knowledge about bitdefender, It's just too sensitive to run with a whole lot of programs. Not to mention, it seems it clashes with drivers. If i get a blue screen again in regular mode, i will get back with you in a new thread, Unless you just want to keep this one open. For me it looks as if things are going to be okay. To end this i just want to say thank you for your help, because i know bitdefender was in one of the dump files and that led me to the decision to uninstall it for good and just see what happens with another A.V. software. So if you have any other posts with a B.S.O.D., some users might be using Bitdefender and taking it off might be the solution for their p.c. For me i've always liked avast, but i got the bitdefender cheap. Won't do that again.