Blue screen of death

[jeffers696]

Hi,

My PC keeps crashing when im playing BF2 the game on line.

Do you need any more info?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80078A5028
BCP3: 00000000B6000000
BCP4: 0000000000200001
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1



Is Windows 7 . . . - x64 - It is an original installed OS on the system - Full retail version? - What is the age of system (hardware)?
Hardware is less than 2 years old
- What is the age of OS installation (have you re-installed the OS?)
3 monthes



Thanks for any help!

 

[James7679]

First, and I'm pretty sure this is the culprit, uninstall Gigabyte EasyTune6. After you are done installing, pull up the search dialog and search for GDRV.sys and ensure that it is also gone, if not, delete it.

Second, AVG can cause system instability. Please remove it and install Microsoft Security Essentials, at least until we are done with testing.

Third, Update your BIOS, you are on revision F1. BIOS updates often address stability issues. If you chose to update your BIOS, you do so at your own risk.

Fourth, if all else fails, http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html if you need any help with the steps listed, please let us know. Do one step at a time and take note of system behavior.

Thanks,

James

 

[jeffers696]

Thanks James for your time!!

Ill try them in order and let you know if it happens again.

Once again thanks!!

 

[James7679]

You are very welcome. Please let us know if you need any assistance and of course, how things progress.