Hello so yesterday I found that when I booted my computer it would freeze after I logged into windows. I ran it in safe mode and found that when I changed the start up items I could reach the desktop. The last program I downloaded was Microsoft Office for school so I got rid of it. After playing around a bit I found that Steam would cause my computer to freeze as soon as I launched it. I thought okay just Steam is acting weird so I tried to download Microsoft Office again but it would not download after 30 minutes. So now I believe that my hard drive is breaking or corrupt. I ran the performance monitor related to the above but I really don't know how to interpret it. So my question is what else can I do? And if my hard drive has failed what hard drive should I buy that would be compatible with my current setup and be relatively inexpensive. Thank you for looking at this thread. I attached the system monitor info.
Edit...the system health report only saves for html for me. This is the first part.
System Diagnostics Report
Computer: JEREMYSPC
Collected: Saturday, July 15, 2017 12:30:37 PM
Duration: 58 Seconds
Diagnostic Results
Warnings
Error
Symptom: The PredictFailure flag is set on the disk
Cause: A logical disk has the SMART Predict Failure bit set.
Details: This disk is experiencing a problem and predicts that the drive will fail.
Resolution: 1. Back up any critical data on this drive.
2. After backing up your data you can attempt to run chkdsk /f to repair minor errors. Do not run chkdsk /f on the drive unless the data has been backed up. Data loss may occur if the drive is experiencing physical failure.
Related: Disk Diagnosis
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Symptom: A service is reported as having an unexpected error code
Cause: One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.
Details: Service exited with code not equal to 0 or 1077
Resolution: Restart the service
Related: Performance Diagnosis
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Symptom: Pred Fail
Cause: A device has reported a "Not OK" status.
Details: The device, Disk drive, is reporting a bad status value. This device will not be available until the issue is resolved. The Plug and Play ID for this device is \\.\PHYSICALDRIVE0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows
Warning
Severity: Informational
Symptom: Missing Events in Event Log
Details: Investigate why 53% (18,929) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected.
Related: Event Tracing for Windows
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Symptom: The Security Center reports that Windows Update is disabled.
Cause: Windows Update is disabled. It is highly recommended that you run Windows with Windows Update enabled.
Resolution: 1. Enable Windows Update in the Security Center.
Related: Windows Update
Basic System Checks
Tests Result Description
OS Checks Passed Checks for attributes of the operating system
Test Groups Tests Failed Description
OS Version Check 1 0 Passed
Disk Checks Failed Checks for disk status
Test Groups Tests Failed Description
SMART Predict Failure Check 1 1 Failed
Logical Disk Dirty Bit Check 1 0 Passed
Security Center Tests Failed Checks for state of Security Center related information.
Test Groups Tests Failed Description
User Account Control Enabled Check 1 0 Passed
Windows Update Enabled Check 1 1 Failed
System Service Checks Failed Checks for state of system services
Test Groups Tests Failed Description
Abnormally Terminated Services Check 1 1 Failed
Workstation Service Check 1 0 Passed
Hardware Device and Driver Checks Failed Survey of Windows Management Infrastructure supported devices.
Test Groups Tests Failed Description
Controller Device Configured Fail Count 22 0 Controller devices.
Controller Device Status Fail Count 22 0 Controller devices.
Cooling Configured Fail Count 0 0 Cooling devices.
Cooling Status Fail Count 0 0 Cooling devices.
Input Configured Fail Count 2 0 Input devices.
Input Status Fail Count 2 0 Input devices.
Memory Device Configured Fail Count 103 0 Memory devices.
Memory Device Status Fail Count 103 0 Memory devices.
Motherboard Device Configured Fail Count 18 0 Motherboard devices.
Motherboard Device Status Fail Count 18 0 Motherboard devices.
Network Configured Fail Count 28 0 Network devices.
Network Status Fail Count 28 0 Network devices.
Port Device Configured Fail Count 71 0 Port devices.
Port Device Status Fail Count 71 0 Port devices.
Power Device Configured Fail Count 0 0 Power devices.
Power Device Status Fail Count 0 0 Power devices.
Printing Device Configured Fail Count 6 0 Printing devices.
Printing Device Status Fail Count 6 0 Printing devices.
Storage Device Configured Fail Count 2 0 Storage devices.
Storage Device Status Fail Count 2 1 Storage devices.
Video Device Configured Fail Count 2 0 Video devices.
Video Device Status Fail Count 2 0 Video devices.
PlugAndPlay Device Configured Fail Count 165 0 PlugAndPlay devices.
PlugAndPlay Device Status Fail Count 165 0 PlugAndPlay devices.
Performance
Resource Overview
Component Status Utilization Details
CPU Idle 9 % Low CPU load.
Network Idle 0 % Busiest network adapter is less than 15%. Nic NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter using 6,824 bits and has 176,213,115 bits capacity.
Disk Idle 14 /sec Disk I/O is less than 100 (read/write) per second on disk 0. Reads 3.5/sec + Writes 10.7/sec
Memory Normal 37 % 5192 MB Available.
Edit...the system health report only saves for html for me. This is the first part.
System Diagnostics Report
Computer: JEREMYSPC
Collected: Saturday, July 15, 2017 12:30:37 PM
Duration: 58 Seconds
Diagnostic Results
Warnings
Error
Symptom: The PredictFailure flag is set on the disk
Cause: A logical disk has the SMART Predict Failure bit set.
Details: This disk is experiencing a problem and predicts that the drive will fail.
Resolution: 1. Back up any critical data on this drive.
2. After backing up your data you can attempt to run chkdsk /f to repair minor errors. Do not run chkdsk /f on the drive unless the data has been backed up. Data loss may occur if the drive is experiencing physical failure.
Related: Disk Diagnosis
--------------------------------------------------------------------------------
Symptom: A service is reported as having an unexpected error code
Cause: One or more services has failed. The service did not stop gracefully, suggesting the service may have crashed or one of its components stopped in an unsupported way.
Details: Service exited with code not equal to 0 or 1077
Resolution: Restart the service
Related: Performance Diagnosis
--------------------------------------------------------------------------------
Symptom: Pred Fail
Cause: A device has reported a "Not OK" status.
Details: The device, Disk drive, is reporting a bad status value. This device will not be available until the issue is resolved. The Plug and Play ID for this device is \\.\PHYSICALDRIVE0.
Resolution: 1. Verify the correct driver is installed.
2. Try updating the drivers using Windows Update.
3. Check with the manufacturer for an updated driver.
4. Attempt to uninstall and then reinstall the device using Device Manager.
Related: Explanation of Error Codes Generated by Device Manager
Manage Devices in Windows
Warning
Severity: Informational
Symptom: Missing Events in Event Log
Details: Investigate why 53% (18,929) events were lost during data collection. The settings for Event Tracing for Windows (ETW) maximum buffers and buffer size may not be optimal depending on which data sets are being collected.
Related: Event Tracing for Windows
--------------------------------------------------------------------------------
Symptom: The Security Center reports that Windows Update is disabled.
Cause: Windows Update is disabled. It is highly recommended that you run Windows with Windows Update enabled.
Resolution: 1. Enable Windows Update in the Security Center.
Related: Windows Update
Basic System Checks
Tests Result Description
OS Checks Passed Checks for attributes of the operating system
Test Groups Tests Failed Description
OS Version Check 1 0 Passed
Disk Checks Failed Checks for disk status
Test Groups Tests Failed Description
SMART Predict Failure Check 1 1 Failed
Logical Disk Dirty Bit Check 1 0 Passed
Security Center Tests Failed Checks for state of Security Center related information.
Test Groups Tests Failed Description
User Account Control Enabled Check 1 0 Passed
Windows Update Enabled Check 1 1 Failed
System Service Checks Failed Checks for state of system services
Test Groups Tests Failed Description
Abnormally Terminated Services Check 1 1 Failed
Workstation Service Check 1 0 Passed
Hardware Device and Driver Checks Failed Survey of Windows Management Infrastructure supported devices.
Test Groups Tests Failed Description
Controller Device Configured Fail Count 22 0 Controller devices.
Controller Device Status Fail Count 22 0 Controller devices.
Cooling Configured Fail Count 0 0 Cooling devices.
Cooling Status Fail Count 0 0 Cooling devices.
Input Configured Fail Count 2 0 Input devices.
Input Status Fail Count 2 0 Input devices.
Memory Device Configured Fail Count 103 0 Memory devices.
Memory Device Status Fail Count 103 0 Memory devices.
Motherboard Device Configured Fail Count 18 0 Motherboard devices.
Motherboard Device Status Fail Count 18 0 Motherboard devices.
Network Configured Fail Count 28 0 Network devices.
Network Status Fail Count 28 0 Network devices.
Port Device Configured Fail Count 71 0 Port devices.
Port Device Status Fail Count 71 0 Port devices.
Power Device Configured Fail Count 0 0 Power devices.
Power Device Status Fail Count 0 0 Power devices.
Printing Device Configured Fail Count 6 0 Printing devices.
Printing Device Status Fail Count 6 0 Printing devices.
Storage Device Configured Fail Count 2 0 Storage devices.
Storage Device Status Fail Count 2 1 Storage devices.
Video Device Configured Fail Count 2 0 Video devices.
Video Device Status Fail Count 2 0 Video devices.
PlugAndPlay Device Configured Fail Count 165 0 PlugAndPlay devices.
PlugAndPlay Device Status Fail Count 165 0 PlugAndPlay devices.
Performance
Resource Overview
Component Status Utilization Details
CPU Idle 9 % Low CPU load.
Network Idle 0 % Busiest network adapter is less than 15%. Nic NETGEAR WNDA3100v2 N600 Wireless Dual Band USB Adapter using 6,824 bits and has 176,213,115 bits capacity.
Disk Idle 14 /sec Disk I/O is less than 100 (read/write) per second on disk 0. Reads 3.5/sec + Writes 10.7/sec
Memory Normal 37 % 5192 MB Available.
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My Computer
- OS
- Windows 7 Professional x64
- CPU
- AMD Phenom(tm) 9750 Quad-Core Processor (4 CPUs), ~2.4GHz
- Motherboard
- ASRock A785GM-LE
- Memory
- 8192MB RAM
- Graphics Card(s)
- AMD Radeon HD 7700 Series
- Sound Card
- Speakers (Logitech USB Headset)
- Monitor(s) Displays
- Coby LED 19"
- Screen Resolution
- 1366x768
- PSU
- Corsair TX650
- Case
- Antec Three Hundred Mid Tower ATX
- Cooling
- IDK
- Keyboard
- USB Keyboard
- Mouse
- USB Mouse
- Internet Speed
- 11 mbps
