hello im having lots of BOSD recently on my old computer(about 6 years old)
i did some research and found out that it has something to do with memory so i did a overnight memtest86+ test on ram it came out clean then i did error test on my SATA HDD by chkdsk and hdtune it came out clean too,
and every time i turn on my system it hangs on starting windows splash screen. the windows logo animation doesn't show up only the text "STARTING WINDOWS" on screen . i have to unplug power multiple times to make work
ive also done a fresh installation of windows 7 and didn't installed anything except motherboard drivers, but still got same bosd and freezes
according to Bluescreenviewer this mostly caused by ntkrnlpa.exe
thanks,Rohit
the system is assembled one and specs of that system are
CPU:
Intel® Core™2 Duo Processor E6400 (2M Cache, 2.13 GHz, 1066 MHz FSB)
MOTHERBOARD:
it shows this
"To be filled by O.E.M. To be filled by O.E.M."
in SystemInfo.exe but actully it is a Zebronics ZEB-945 (socket 775) motherboard
BIOS:
American Megatrends Inc.
(11/07/2013)ZX-I945LM Ver:3.2
TOTAL MEMORY 0.00 bytes | USABLE 1.99 GB
HDD:
(1) SAMSUNG HD252KJ ATA Device (2) Generic USB CF Reader USB Device (3) Generic USB MS Reader USB Device (4) Generic USB SD Reader USB Device (5) Generic USB SM Reader USB Device
SOUND CARD:
(1) Realtek High Definition Audio (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
GRAPHIC CARD
(1)Nvidia GeForce 8400 GS (2)Intel(R) 82945G Express Chipset Family
and
1x Intex keyboard
1x intex optical mouse
a 2.1 logitech speakers
1x Winsis KY-550ATX 450W ATX12V PSU
2x cooling fans (1 for processor and 1 for cabinate)
--edit---
Windows Genuine and Activation Issue Diagnostic Report
i did some research and found out that it has something to do with memory so i did a overnight memtest86+ test on ram it came out clean then i did error test on my SATA HDD by chkdsk and hdtune it came out clean too,
and every time i turn on my system it hangs on starting windows splash screen. the windows logo animation doesn't show up only the text "STARTING WINDOWS" on screen . i have to unplug power multiple times to make work
ive also done a fresh installation of windows 7 and didn't installed anything except motherboard drivers, but still got same bosd and freezes
according to Bluescreenviewer this mostly caused by ntkrnlpa.exe
thanks,Rohit
the system is assembled one and specs of that system are
CPU:
Intel® Core™2 Duo Processor E6400 (2M Cache, 2.13 GHz, 1066 MHz FSB)
MOTHERBOARD:
it shows this
"To be filled by O.E.M. To be filled by O.E.M."
in SystemInfo.exe but actully it is a Zebronics ZEB-945 (socket 775) motherboard
BIOS:
American Megatrends Inc.
(11/07/2013)ZX-I945LM Ver:3.2
TOTAL MEMORY 0.00 bytes | USABLE 1.99 GB
HDD:
(1) SAMSUNG HD252KJ ATA Device (2) Generic USB CF Reader USB Device (3) Generic USB MS Reader USB Device (4) Generic USB SD Reader USB Device (5) Generic USB SM Reader USB Device
SOUND CARD:
(1) Realtek High Definition Audio (2) NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
GRAPHIC CARD
(1)Nvidia GeForce 8400 GS (2)Intel(R) 82945G Express Chipset Family
and
1x Intex keyboard
1x intex optical mouse
a 2.1 logitech speakers
1x Winsis KY-550ATX 450W ATX12V PSU
2x cooling fans (1 for processor and 1 for cabinate)
--edit---
Windows Genuine and Activation Issue Diagnostic Report
Code:
Diagnostic Report
(1.9.0027.0):
-----------------------------------------
Windows Validation
Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr =
0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows
Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID:
00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type:
OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID:
{D662994F-4506-419F-8072-042176ABF6DC}(3)
Is Admin: Yes
TestCab:
0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr =
0x80070002
Product Name: Windows 7 Ultimate
Architecture:
0x00000000
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A,
hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr =
0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr =
0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr =
0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr =
0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A,
0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics:
025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet
Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download
unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins:
Allowed
Initialize and script ActiveX controls not marked as safe:
Disabled
Allow scripting of Internet Explorer Webbrowser control:
Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe
for scripting: Allowed
File Scan Data-->
File Mismatch:
C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch:
C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch:
C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch:
C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{D662994F-4506-419F-8072-042176ABF6DC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-2455669207-4017578860-779067069</SID><SYSTEM><Manufacturer>To
Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By
O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American
Megatrends Inc.</Manufacturer><Version>080015
</Version><SMBIOSVersion major="2"
minor="5"/><Date>20131107000000.000000+000</Date></BIOS><HWID>DBAB3207018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India
Standard
Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version:
6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System
- Windows(R) 7, OEM_SLP channel
Activation ID:
7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID:
55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID:
00426-00178-926-600006-02-1033-7601.0000-3322015
Installation ID:
006422349032591565402076429576066245067556854771731183
Processor Certificate
URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88338"]SpcService Web Service[/URL]
Machine
Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88339"]RacService Web Service[/URL]
Use
License URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88341"]UseLicenseService Web Service[/URL]
Product
Key Certificate URL: [URL="http://go.microsoft.com/fwlink/?LinkID=88340"]PkcService Web Service[/URL]
Partial
Product Key: HYRR2
License Status: Licensed
Remaining Windows rearm count:
2
Trusted time: 11/28/2015 4:55:14 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline:
N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not
Registered - 0x80040154
Admin Service: Not Registered -
0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current:
MgAAAAEABAABAAEAAAABAAAAAgABAAEAJJQmUaJ31i0q8UjkqnbY0+S5jE0PkekpKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker
version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 110713 APIC1658
FACP 110713 FACP1658
MCFG 110713 OEMMCFG
OEMB 110713 OEMB1658
SLIC ACRSYS ACRPRDCT
Last edited:
My Computer
At a glance
Windows 7 Ultimate Edition 32-bit Service Pac...Intel(R) Core(TM) i3 CPU M370 @2.40GHZ 2.40GHZ3GB DDR3ATI Mobility Radeon HD 4500/5100 Series
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- HCL
- OS
- Windows 7 Ultimate Edition 32-bit Service Pack 1 (Build 7601)
- CPU
- Intel(R) Core(TM) i3 CPU M370 @2.40GHZ 2.40GHZ
- Memory
- 3GB DDR3
- Graphics Card(s)
- ATI Mobility Radeon HD 4500/5100 Series
- Hard Drives
- Hitachi HTS645050B9A300 ATA 500GB
- Antivirus
- QuickHeal Total Security
- Browser
- Google Chrome
