Help!!! How to delete infected files???

mudang

New member
Local time
1:54 PM
Messages
1
Dear Friends,

I am not able to delete files from my external hard disk. Whenever I try to delete any file it says admin protected. I also tried to delete some files using cmd prompt but it also says access denied. I think my external hard disk is infected. I cannot format the whole disk since I have got some necessary files in it. Please help me out.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
lenovo
OS
windows 7 ultimatex32
CPU
lenovo
Motherboard
lenovo
Memory
512 gb
Graphics Card(s)
na
Hard Drives
single
Antivirus
quickheal
Browser
windows explorer
Welcome to the forums muddang!

You really shouldn't double post as its not needed here at the forums. We do try to get to one and all in a timely manner. See my reply to your other post about this problem to see if that helps.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
MSI GE72VR Apache Pro-416
OS
Windows 10x64 Build 1709
CPU
Intel i7 7700HQ Kaby Lake
Motherboard
Micro-Star Intl. MS-179B (U3C1)
Memory
16 GB DDR4 @2400
Graphics Card(s)
Nvidia Geforce GTX 1060
Screen Resolution
1920x1080 120Hz
Hard Drives
256 GB Nvme M.2 SSD

1TB HDD@7200
Cooling
Cooler Blast 4
Keyboard
Steel Series
Antivirus
Bit Defender Free
Browser
Edge
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