HELP ME PLEASE! Bsod after installing fresh Win 7 x64.

Claudiu

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I format 100% my HDD, made new partitions and I installed a fresh copy of Win 7 Ultimate x64, I installed my motherbord drivers and utilities from the original cd I got from buying the motherbord(Asus m5a78l-m LX), installed video driver from N-vidia, the last update from their web(Nvidia Geforce GT 630), made an upgrade to Chrome, and sign up in to my chrome account to get my bookmark tab, passwords...etc, and poof ntoskrnl.exe bsod 0x3b.
Afther this I installed HeavyLoad v3.3(x64) and did a stress test on CPU, GPU and memory, all went to 100% for 5-10 minutes and all good.
EDIT: I have problems with installing game, seems to be randomly crashing the install (IsDone.dll) but after several attempts I manage to install it, and now the game keeps crashing, could be after 10minutes or after 1 hour of playing. Could i have a bad video card?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
actually the crash was caused by svchost.exe, which is a service that allows your computer to run dll files containing important windows services. try doing a backup and then performing a system restore to before the problems began
 

My Computer My Computer

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Windows 7 Enterprise x64Intel i5 Dual Core
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
Thank you Hacb for making time to investigate my pc problem. I really dont know if system restore will do the trick, cuz I have the ntoskrnl.exe bsod 0x3b for a long time. Like i sayd in the first post I just tried to format all my hdd and install new windows, though deleting all will resolve my problem but No. This ntoskrnl.exe bsod 0x3b, i can say that its always the first Bsod I get, and it will not be the last 0x3b bsod. I had a txt file from april, got it with the help of BlueScreenViewer but dident save it before formating my Hdd, but I can say that it was win32sk.sys and ntfs.sys. I'm still thinking it's a hardware problem, or maybe I need some updates on my Win cuz it's on SP 1.
I hope to hear you later Hacb, and ty for helping me.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
odd, one of those files indicates the file system and the other indicates the graphics interface, i am leaning towards the file system considering what i read in the dump
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64Intel i5 Dual Core
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
and what should i do next? please look at the text file i attached, it's the file i got with BlueScreenViewer, it's only the bsod codes, string,cause by driver and address. they are bsods i got from 2/25/2015 3:19:29 AM till 4/20/2015 7:05:00 PM.
I saw that in this file the crash adress is the same ntoskrnl.exe+80640 in all bsods.

EDIT: i did the verifier.exe from Win on drivers that are not related with Microsoft Corporation , restarted the pc that the changes will take effect and my pc dont start, it bsod at the file dtsoftbus01.sys(driver_verifier_iomanager_violation)
NEVERMIND...i uninstaled daemon tools pro that i got from my motherboard cd, tried verifier again, and now it's working. Ill keep verifier to see if any other driver is bad.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
you sholud be fine now because that dump definitely pointed to daemon tools
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64Intel i5 Dual Core
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
strange cuz my 0x3b bsod continues, tried to put memtest on a usb, that is damaged from 16gb now has only 5mb, but when i tryied to run it says, windows files missing. now im out to work, but ill reinstall the win and boot a cd with memtest. I did this test a few months ago, and in 3h got 38 errors, but not showing with red, just something with damaged bit was 1, something with lower and high and showed me from 2700mb to high 2900 mb, i cant explain it right cuz it was mounths ago, i have a zeppelin 4gb cl9 1333mhz gold.... found a pic in memtest errors, on images...like i get....is at 8th test the same i got my errors, has error confidence value, lower and high error adress, bits in error mask, bits in errors, max contiguous errors...its that means are bad???
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
Did a test with Hd tune. could be becouse of the speed that i cant get a file from rar, or install any game without crashes ??
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
this is the error scan with the unit set as %
speed map, at normal is all good
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
send the rssults to [email protected] and they will try to make some sense out of those readings for you.
 

My Computer My Computer

At a glance

Windows 7 Enterprise x64Intel i5 Dual Core
Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Enterprise x64
CPU
Intel i5 Dual Core
Screen Resolution
1366x768
Keyboard
built in Keyboard
Antivirus
System Centre Endpoint Protection
Browser
Google Chrome, Firefox and Internet Explorer
Hey there!
Code:
BugCheck 3B, {c0000005, fffff80002fca617, fffff88003821ed0, 0}

Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+537 )
Code:
BugCheck C9, {23e, fffff88002d6d308, fffff9800a0a4ee0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
Probably caused by : dtsoftbus01.sys ( dtsoftbus01+1308 )

Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Remove Daemon tools.

Run MemTest86+ to be on the safe side.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
 

My Computer My Computer

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Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
did some updates, i have like 200 more with the optional ones, have like 4 days so far with no bsod. Now how to read this memtest ? (67 errors)
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
Yikes, that's just MemTest86. You must run MemTest86+.

But still this says that the RAM is failing very heavy. You must buy new RAM sticks.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
it's the memtest from Memtest86+ - Advanced Memory Diagnostic Tool . is the one that makes usb bootable.
so could this be my problem, couldent install a game, could not remove a large file from rar...
what do you suggest to buy? still 4gb ram but what model... ?
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
Any RAM stick is gonna work as long as it is compatible with your motherboard.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thank you for all your help. I'm a little scared of that speed map test that i did with HD Tune, hope it dosen't have a part in my rar, and install problems.... so I asked someone to give me his 2gb memory so i can test it... If everything is OK i'll go buy a new memory, i saw my motherboard specs so another Q, should i buy a ram that has radiator like Kingston HyperX Fury Black 4GB, DDR3, 1600MHz, CL10, 1.5V ??
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
Why not? It is a great RAM stick and as said any RAM stick is ok as long as it is compatible with your motherboard. Don't worry about the test with HD Tune. It won't do anything.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
i tested a 2gb ram, and tried to get my file from the 60gb rar, and seems to give an error at the same rar part(the rar is made of more rar with strange extension ) and a single error wont remove the file from the rar. could the ram count, cuz i have a win 7 x64 and only 2gb ram, or a bad sector on my hdd, and that rar part is riten on that sector? im now hit a Long Generic scan with SeaTool
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64AMD Athlon II x4 640 3.00GhzZeppelin 4gb - 1333Gainward GeForce GT 630
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Asus
OS
Windows 7 Ultimate x64
CPU
AMD Athlon II x4 640 3.00Ghz
Motherboard
Asus M5a78l-m Lx
Memory
Zeppelin 4gb - 1333
Graphics Card(s)
Gainward GeForce GT 630
Hard Drives
SeaGate WD sata 500Gb
Antivirus
Norton Antivirus
Browser
Chrone, Firefox
Yup do that. But no it is probably because of how huge the file is. I think you need more RAM then 2GB.
 

My Computer My Computer

At a glance

Windows 10 Pro x64AMD Ryzen 5 1600 @ [email protected]G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHzSapphire Radeon Vega 56 NITRO+
Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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