help me with this printer

[romar]

ok, i guess it's not a spooler problem

 

[richc46]

Make sure the driver is completely uninstalled. Then go to the company website and try to install again. Make sure that you use the correct 32 or 64 bit.

If that does not work

Install using the install wizard that is part of your OS.Just go to help and support and use the word drivers to find out how.


How to install vista drivers on windows 7
Help - How to Install Windows 7 Tips, Solutions & How Tos | PCMag.com

As a last resort, (untried by me)
Windows 7 Drivers