Help Remove Virus

Jazzy1093

New member
Local time
3:48 AM
Messages
21
i had windows 7 installed than i installed XP...n i inserted a usb while using XP...the usb contained the "New Folder.exe" virus...n infected my windows....it also infected Windows 7....i formated both drives...now i only have windows 7 installed ... but the effects of the virus are still there... its like when i open an installation file for some file i get an error...and i also keep getting random error messages about runounce.exe etc which say ignore try again or ok or something like that....please suggest me what to do..something other than an antivirus....
 

My Computer

OS
windows 7
Removing the virus without an anti-virus is very difficult, unless you want to do a clean install.

On the other hand, if you have done a clean isntall (no upgrades, and no restore programs), the virus will be gone.

I suggest downloading Malwarebytes and doing a Full scan.

Now could you please go into a little more detail about your current virus symptoms? If you did a clean install, and you're sure the virus didn't get back on, then maybe the problem is not a virus.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
There are tools like MalwareBytes and SuperAntiSpyware that may help to remove (some of) the virus. But chances are that some of the damage already done cannot be reverted so easily. If you can afford to reinstall, I would recommend that. If you have files you want to save, you can copy those to an USB stick and scan them before you reapply them. You can use the programs mentioned above or go on-line here for a very thorough scan (may take some time for the upload).
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
I agree totally with WHS. (Well said mate!)
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
Yup i Did a clean install....

ok, when i open an installation file...it usually says :
"The installer you are trying to use is corrupted or incomplete.
This could be a result of a damaged disk, failed download or a virus."
or
"The programme is used internally by PackageFromTheWeb. It should not be executed directly"
 

My Computer

OS
windows 7
This is the exact reason why imaging your drive is, in my opinion, is a MUST! You can literally spend days trying to pinpoint the cause and removal of a nasty virus.... you can restore an image in 15 to 20 minutes and be done with the matter. There are lots of free imaging programs, and the headaches they will save you are well worth it...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
This is the exact reason why imaging your drive is, in my opinion, is a MUST! You can literally spend days trying to pinpoint the cause and removal of a nasty virus.... you can restore an image in 15 to 20 minutes and be done with the matter. There are lots of free imaging programs, and the headaches they will save you are well worth it...

+1...it's so much easier and takes no time to be up and running again. I don't know why more people don't do it.
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
but isnt it like backing up??? how will it help remove the virus?
 

My Computer

OS
windows 7
The time to image your drive is immediately after you have reinstalled your OS and programs, this way no matter what happens, you can restore your system to that "just installed" state.

In your case, I would format your drive and reinstall the OS... this will remove all traces of your virus, then I would make an image and store it to a separate drive or partition... Good luck... ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Here is a video tutorial I made to show the complete imaging cycle with Macrium - in my book the easiest and most reliable way for straight forward imaging. http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html

Unfortunately it will not help you in your current situation. This is something you have to plan ahead - next time.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Yup i Did a clean install....

ok, when i open an installation file...it usually says :
"The installer you are trying to use is corrupted or incomplete.
This could be a result of a damaged disk, failed download or a virus."
or
"The programme is used internally by PackageFromTheWeb. It should not be executed directly"
I suggest you get an installation disk from someone else to which you can apply your product key.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
but isnt it like backing up??? how will it help remove the virus?

It won't remove the virus per say. What it does is return to your system to it's ideal and optimal state
 

My Computer

Computer Manufacturer/Model Number
tw33k
OS
Windows 7 Ultimate (x64) SP1
CPU
Intel 3770k 4.6GHz
Motherboard
ASUS Maximus V Formula
Memory
8GB (2x 4GB) Crucial Ballistix
Graphics Card(s)
Sapphire 7950 (1060/1600)
Sound Card
On Board Realtek HD Audio
Monitor(s) Displays
27" Acer B273HU (via HDMI)
Screen Resolution
2048 x 1152
Hard Drives
Crucial M4 128GB
2TB WD Black
1TB Samsung F3 SATA
1TB WD Elite External
2TB WD USB 3.0
PSU
Corsair AX750 Gold
Case
Corsair Obsidian 800DW
Cooling
Corsair H100 (2x AP-121/2x UK-3000 push/pull)
Keyboard
Microsoft Wireless 5000
Mouse
Microsoft Wireless 5000
Internet Speed
5mb/s
Other Info
Logitech z-2300 2.1 speakers
Lamptron FC-5 v2
isnt it like backing up???? how would it help remove the virus???
 

My Computer

OS
windows 7
Did you bother to read anybodies replies?????
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
He must not know the thread continued on the next page. I'll let him know.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
im extremely sorry....thats because of my stupid slow net....

i just did a format n reinstalled ...but its still the same.. :\
 

My Computer

OS
windows 7

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
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