Help Uninstalling Powerpoint Viewer 2007

[Morganoid]

So, i have been having trouble uninstalling and updating Windows Powerpoint viewer 2007.

FIrst off, my computer has been stuck on 2 updates for office 2007 for the past couple months I have tried manual installation and that didn't work either. The two updates are KB982312 and KB981715.

When I try and uninstall office 2007 related software, The uninstaller fails and I get a message (see attachment)

Along with a few other issues (such as not being able to install photoshop cs5) this had led me to believe that I have a corrupted registry or corrupted registry permissions. I have tried numerous things but am at a loss at this point.

If anyone has any suggestions or has encountered this problem before, I would be very grateful for input.

 

[zigzag3143]

So, i have been having trouble uninstalling and updating Windows Powerpoint viewer 2007.

FIrst off, my computer has been stuck on 2 updates for office 2007 for the past couple months I have tried manual installation and that didn't work either. The two updates are KB982312 and KB981715.

When I try and uninstall office 2007 related software, The uninstaller fails and I get a message (see attachment)

Along with a few other issues (such as not being able to install photoshop cs5) this had led me to believe that I have a corrupted registry or corrupted registry permissions. I have tried numerous things but am at a loss at this point.

If anyone has any suggestions or has encountered this problem before, I would be very grateful for input.

Suspect this permissions problem can be solved by installing the updates as admin, the same with software installs.

 

[Morganoid]

Running as admin makes no difference.

 

[Morganoid]

Any other suggestions?

 

[Loki]

See if this helps:
How to manually uninstall the 2007 Office system if you cannot uninstall it by using the "Add or Remove Programs" feature

 

[Morganoid]

Thank you for you reply, I tried the steps suggested in that link, but got stuck on step 6. because of the registry issue mentioned in my OP.

 

[thefabe]

You might want to try and do a repair install to fix the registry then try and uninstall it.http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R Fabe

 

[Loki]

You might try this tool:
Use the Windows Installer CleanUp Utility to remove Office 2000, Office XP, or Office 2003

Microsoft: We recommend that you do not use this utility with 2007 Office system products.

So do a RESTORE Point before using.

Tool is easy to use. After you remove Office 2007 in the tool you should be able to re-install Office 2007.

 

[Morganoid]

Ok, so my repair install resulted in a failure message. Looks like it might be time for a wipe and re-install of windows. Thanks for your help guys.

 

[Morganoid]

Issue is RESOLVED!!!

After a little more digging i found a tutorial on how to edit the permissions on the offending keys (i was doing everything except the "owner" tab bits)

link is here for anyone else with this problem:

How to resolve “Unable to open Sub key” Error when installing an MSI package? | Ctrl+F5