HELP!!!

[whatswrong]

hi, im new and joined for one reason... my desktop!

it wont work! i cant right mouse click, i cant click icons, and certain things disappear for no reason (like my background sometimes).

if anyone could help it would be much apreciated.

im running windows seven ultimate 64 bit

thanks.

 

[yowanvista]

Run a scan of Malwarebytes in safe mode
Or do a http://www.sevenforums.com/tutorials/700-system-restore.html

 

[whatswrong]

i'll try the malware thing but i cant system restore as i have been living with this problem for a month or two hoping it would sort itself out or was because of a program.

 

[DeaconFrost]

I've seen that happen after a failed uninstall of some apps. You can always run the System File Checker command, sfc / SCANNOW.

 

[richc46]

Welcome
Try a clean boot and see if that determines the cause
http://support.microsoft.com/kb/331796

 

[whatswrong]

I've seen that happen after a failed uninstall of some apps. You can always run the System File Checker command, sfc / SCANNOW.

how do i do that?

 

[DeaconFrost]

You put that into the Search box on your start menu.

 

[whatswrong]

i found it and ran sfc and a command box flashed on screen and disappeared before i could do anything.

 

[derekimo]

i found it and ran sfc and a command box flashed on screen and disappeared before i could do anything.

Right click, Run as admin.

 

[richc46]

Here you go
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

 

[whatswrong]

might my problem be related to the fact that it always says "preparing windows for first use" on start up no matter what? and the run as admin didnt work, same problem.

 

[Abhishek Ghosh]

i'll try the malware thing but i cant system restore as i have been living with this problem for a month or two hoping it would sort itself out or was because of a program.

Scan your machine with up to date Antimalware in safe mode + up to date Antivirus right now.

upload the scan log file here.

 

[whatswrong]

does it really matter whether im in safe mode?

 

[DeaconFrost]

Yes, you'll want to be in safe mode so there's a better chance of isolating the malware.

 

[gregrocker]

It sounds like you have a fairly new Computer which has not set up correctly, possibly due to bug in the Setup program. If it is less than a year old, you have tech support included and can call them to repair or replace the unit.

Look in Start>All Programs for Recovery listings, possibly under the maker's name. Click on Factory Recover to see what options are offered. You may be best off restoring your computer to Factory condition, preferably using the choice to back up your files first - otherwise back them up yourself externally before running Recovery.

Make your Recovery Disks first so you have another option in case Recovery fails when run from its HD partition.

Before proceeding with running Factory Recovery, you can try the other suggestions, including System Restoring back all the way to your earliest Restore Point if necessary: http://www.sevenforums.com/tutorials/700-system-restore.html

 

[johnwillyums]

might my problem be related to the fact that it always says "preparing windows for first use" on start up no matter what? and the run as admin didnt work, same problem.

I agree with Greg. Sounds like Windows hasn't been installed properly or maybe not registered properly.
Have you been getting Windows updates every few weeks?

 

[whatswrong]

ummm... actually the "setup" thing is actually from me accidentally clicking the "setup.exe" in one of the OS folders i was ruffling through because i couldnt find "msconfig.exe" because im an idiot.

 

[gregrocker]

You said you are "always" getting a prompt to setup your computer for the first time. Is this new? Restart your machine to see if you get the prompt again.

What exactly does the prompt say?

Try System Restore to a restore point before this started:

If this persists then consider recoverying to factory condition.

The IdeaPad uses a One-Key recovery chosen by pressing the NOVO key when Power is Off.

Here is the One-Key Manual to follow to Recover to Factory condition: http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/onekey_recovery_46_user_guide.pdf

Back up your files first. Make sure you have your program installers and Product Keys for Office, games, etc. If you are missing any you can audit them now from the HD using Belarc Advisor.

 

[whatswrong]

its not a prompt its just that animation when you first set up your computer before the windows logo that says "setup is preparing your computer for first use" but works normally from then on (excluding desktop lock-out). and i did a malware test and a system file check and they both said i was fine, no problems. might it be a program i'm running? (e.g. Yod'm 3D)

 

[DeaconFrost]

Is this before or after you log in? If it is after you log in, your profile may be corrupt somehow. If so, try creating another user account, and then log in to that account. Then reboot and log into that account again to see if the message appears.