high CPU performance issue

[prosh]

i am facing this problem for last 7/10 days, whenever i run any software such as mediaplayer/km player or even when i run chrome ... my system process jumps to 99% - 100% and it stays there and at this time period .. my system becomes really slow and also after a while system performance gets down to somewhere around 60%

I didn't have this problem untill as mentioned above 7/10 days ago when I installed "Need for speed - Rivals" Cracked version ... but I removed it within next 24hrs as the game didn't run smoothly on my system and since then this problem begin ... and still remains ...

Another issue is that ... when I'm playing a song in the media player ... and at the same time working in chrome/firefox .. everytime i open a new window/tab the sound gets broken .. its like as the system process gets to 99% .. the media player gets overloaded and the media slows down ...

And also normally system process is always high .. above 30%

Please provide a solution .. thanks!

 

[archer]

Hi prosh, Welcome to Sevenforums.

As mentioned by you that you installed a cracked version game. This might have some viruses. Scan your PC for virus, malware or any other suspicious activity.

There are could be a ton of different possibilities of why your CPU load is constantly high. Is there a lot of bloat-ware on your computer? Bloat-ware are programs that are installed by the manufacturer that most people don't use and can slow down a PC or make the CPU work harder than it should. Most likely, having a bunch of different tasks running is probably the problem. The solution would be to uninstall unneeded software and then see where that takes you.

 

[ShamrockRig]

In all honesty, if you downloaded the cracked version from any of the trusted scene groups then the only virus you will get is a "false positive" im not in anyway promoting piracy, just giving my knowledge on the subject.

 

[prosh]

Hi prosh, Welcome to Sevenforums.

As mentioned by you that you installed a cracked version game. This might have some viruses. Scan your PC for virus, malware or any other suspicious activity.

There are could be a ton of different possibilities of why your CPU load is constantly high. Is there a lot of bloat-ware on your computer? Bloat-ware are programs that are installed by the manufacturer that most people don't use and can slow down a PC or make the CPU work harder than it should. Most likely, having a bunch of different tasks running is probably the problem. The solution would be to uninstall unneeded software and then see where that takes you.

i scanned using avast latest version (free) and it found nothing.. !!
please advice...

 

[ShamrockRig]

Please download AdwCleaner:
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Save to the desktop.

Close all open programs.
To run the program, right-click AdwCleaner.exe and select: Run as Administrator

Click on Search and confirm the prompt.
After the program finishes, a text file report opens.
Please post the content of the C:\AdwCleaner[Rx].txt in your reply.

Post the log before doing the delete part below.

To delete:



Run AdwCleaner once again.
This time click on: Delete
When done, please post the content of the C:\AdwCleaner[Sx].txt in your reply.

 

[prosh]

# AdwCleaner v3.014 - Report created 10/12/2013 at 12:47:56
# Updated 01/12/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : fujitsu - FUJITSU-PC
# Running from : C:\Users\fujitsu\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\YoutubeAdblocker
Folder Deleted : C:\ProgramData\surf and keep
Folder Deleted : C:\Program Files (x86)\Tencent
Folder Deleted : C:\Program Files (x86)\YoutubeAdblocker
Folder Deleted : C:\Program Files (x86)\surf and keep
Folder Deleted : C:\Users\fujitsu\AppData\Roaming\OpenCandy
Folder Deleted : C:\Users\fujitsu\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Tencent

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker-1_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SP_617c7ac4
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40B7-AC73-056A5EBA4A7E}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Key Deleted : HKCU\Software\AppDataLow\SProtector
Key Deleted : HKLM\Software\SP Global
Key Deleted : HKLM\Software\SProtector

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.7601.17514

Setting Restored : HKCU\Software\Microsoft\Internet Explorer\Main [Start Page]

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\fujitsu\AppData\Roaming\Mozilla\Firefox\Profiles\h3cporeu.default\prefs.js ]

Line Deleted : user_pref("aol_toolbar.default.homepage.check", false);
Line Deleted : user_pref("aol_toolbar.default.search.check", false);
Line Deleted : user_pref("extensions.BabylonToolbar.prtkDS", 0);
Line Deleted : user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
Line Deleted : user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
Line Deleted : user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
Line Deleted : user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
Line Deleted : user_pref("sweetim.toolbar.previous.keyword.URL", "");
Line Deleted : user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
Line Deleted : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
Line Deleted : user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
Line Deleted : user_pref("sweetim.toolbar.searchguard.enable", "");

-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\fujitsu\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [3854 octets] - [10/12/2013 12:46:17]
AdwCleaner[S0].txt - [3716 octets] - [10/12/2013 12:47:56]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3776 octets] ##########

 

[Britton30]

You went ahead and run the delete part. IT should have helped, you had OpenCandy, AskToolbar, and Babylon which are resource hogs. Do you see an improvement?

 

[ShamrockRig]

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message

Another useful program you can run

 

[prosh]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.8 (11.05.2013:1)
OS: Windows 7 Ultimate x64
Ran by fujitsu on Mon 12/16/2013 at 12:20:10.68
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted the following from C:\Users\fujitsu\AppData\Roaming\mozilla\firefox\profiles\h3cporeu.default\prefs.js

user_pref("extensions.BabylonToolbar.prtkDS", 0);
user_pref("extensions.BabylonToolbar.prtkHmpg", 0);
user_pref("sweetim.toolbar.previous.browser.search.defaultenginename", "");
user_pref("sweetim.toolbar.previous.browser.search.selectedEngine", "");
user_pref("sweetim.toolbar.previous.browser.startup.homepage", "");
user_pref("sweetim.toolbar.previous.keyword.URL", "");
user_pref("sweetim.toolbar.scripts.1.domain-blacklist", "");
user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_DS", "");
user_pref("sweetim.toolbar.searchguard.UserRejectedGuard_HP", "");
user_pref("sweetim.toolbar.searchguard.enable", "");



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/16/2013 at 12:34:59.86
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

[ShamrockRig]

Good, JRT and Adwcleaner done what they were supposed to, It removed some toolbars which can be a pain to get rid of and do as Britton said, hog resources, id Highly recommend these programs every fortnight or so just to be sure!

 

[ShamrockRig]

Another one id like to see the logs from.

Malwarebytes' Anti-Malware : http://www.malwarebytes.org/products/malwarebytes_free (Cleans any Malware that may be on your system)

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* Post Logs in your next reply

 

[prosh]

sorry to say i still have the problem what i had face it before.. just now i tested that.. like when i am doing chat there and when i get a reply back then the DEFAULT SOUND (chatting sound) increasing the CPU Uses getting higher..!!

is it related to the sound driver ??

 

[ShamrockRig]

I'm not sure what you mean by the default sound buddy, if the sound is lagging etc then its because the cpu load is full, could you please take a screenshot of the resource manager, cheers

 

[Britton30]

I'm not sure what you mean by the default sound buddy, if the sound is lagging etc then its because the cpu load is full, could you please take a screenshot of the resource manager, cheers

I think he means the annoying "doing!" sound.

Have the CPU tab of resource monitor open in the snip. Type resmon in Start Search rb:then tap Enter.

This is the preferred, best way to upload an image to a post.
http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869
You may also upload a photo or image as you would a file, without using the Snipping tool.

 

[prosh]

actually you guys are replying the same thing that i am saying....!!
i might fail to make you understand...!!
whatever,, i am trying again..
when i am using any browser with 4/5 or more tabs opened then my CPU system performance is getting much higher nearer to 99% even 99% if anyone throw me any text or any notification..
sound is really wired though it is a problem to me but why CPU system performance is getting much higher ??

 

[ShamrockRig]

We are unsure at the minute, Following Britton's instructions could give us an insight into the problem.