high definition audio device not plugged in

fattymike

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hi guys my audio seams to be having problems
randomly my speakers are saying they not working, im getting sound through my screen but i cant get my surround sound to work.
i have tried a few things but really have no idea what im doing any help would be great
thanks
ive added some photo to help
 

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My Computer My Computer

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OS
windows 7 64bit

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hi guys my audio seams to be having problems
randomly my speakers are saying they not working, im getting sound through my screen but i cant get my surround sound to work.
Your Playback Devices screenshot shows interesting things, but not something that would produce surround sound. You don't have the correct device checked as "default" for that to occur.

It looks like you have your Samsung display (which obviously has speakers in it) selected as the default. So that's where digital audio is being sent... to your monitor, not to your surround sound system through a different connection.

Your "speakers" device says "nothing plugged in", so I assume you don't have computer speakers on your desk.

You show "digital audio (HDMI)" available (presumably there's a cable connected, going to an HDMI input on your surround sound system), but it's not checked as the default. So if this is how you thought you were going to be delivering digital multi-channel audio to your surround system, then you must check this one and push the SET DEFAULT button. Then you'll get multi-channel digital audio delivered via that HDMI output path to your sound system.

Or, if you intended to use "digital audio (S/PDIF)" which I assume is a coax connector with coax cable going to your sound system, then you need to check that one as the default. Again, once this is checked as the default then this is the output path your digital audio will be sent out through, to your surround sound system.

But with your Samsung monitor currently checked as the default Playback Device, that's why you're not getting digital sound delivered to your external surround sound system.

Also, when you do correctly check either the S/PDIF or HDMI device as your default playback device, don't forget to also look at the "supported formats" tab (shown when you push the Properties button), as well as be sure to pick the multi-channel speaker configuration (when you push the Configure button, where you can also "test" each channel solo to be sure you get sound from each speaker). You want to designate a multi-channel speaker setup (Configure), and support for all multi-channel audio formats (Properties).

If you want to use HDMI to deliver audio to your surround sound system, and also use the same HDMI path to deliver video to your Samsung display, you need to have two HDMI cables. One goes from PC sound card HDMI output to the AVR's HDMI input (where the digital audio will be handled), and then a second going from the AVR's HDMI output to relay video on to your Samsung display.
 

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Home-built, two systems (1) and (2)
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Windows 7 Pro x64 (1), Win7 Pro X64 (2)
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i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
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ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
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8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
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ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
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Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
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Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
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1920x1200, 1920x1200 (1); 1920x1200 (2)
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(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
PSU
Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
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Acousti-Case 360 (1) and (2)
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Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
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IBM PS/2 (1) and (2)
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Logitech MX Revolution wireless (1); Microsoft wired (2)
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Looks like OP does not have speakers plugged into the normally used jack on his PC, usually it's GREEN.

I'd just disable the rest of the devices in that case, and once the normal jack is used you are in business if this is a typical situation?
 

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Computer type
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Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
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MSI 890FXA-GD70
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8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
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Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
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Realtek High Definition Audio (onboard mobo, ALC-889 chip)
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2 WS LED Monitors: One LG One Viewsonic
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CompTIA A+ certified (220-800 series) in July 2013.
That is exactly why the questions in post #2 need to be answered.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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