Hotmail - Windows Live - Issues

[songkrai]

I have no idea if there are different versions of Hotmail. I have had Hotmail for 8 years.

I do know that my Hotmail page states Windows Live. Are there different versions of Hotmail? And can one switch from one version to another?

Today (June 29, 2010) a dialog box came up from Microsoft or Hotmail and asked me if I agree to the Terms of Service - or some such wording. I clicked Yes.

And after clicking "Yes" - the whole Hotmail page changed. All emails and folders are there - but a slightly different font.

FOLDERS.

I have all my folders. But I would like to create a new folder. And for the life of me I cannot find out how to create a new folder with this newest and latest version of Hotmail. I have done a search. And every answer states to go to Folders and just 'click' create a new folder. But that option is not apparent on this latest version of Hotmail. When I go to Folders - the only option I have is to 'Show/Hide' folders - no option to 'create' a new folder. When I go to 'New' it only lets me create a new email.

I'm lost is a sea of obtuse technolgy !

 

[richc46]

Are you using Windows Live to access your mail?

 

[songkrai]

Are you using Windows Live to access your mail?

I don't know what this means.

If there are different ways to access Hotmail, please provide them. Thanks.

 

[richc46]

Windows Live Mail is great. I use it to access my mail. You just push a button and your mail is downloaded to your computer. If you have more than one account, with that one button all of your mail from all accounts will be downloaded.

Windows Live Mail

 

[songkrai]

I found this while doing a search for 'Folders':

"On May 18, 2010, Microsoft unveiled a new version of Hotmail which offers features such as 1-Click Filters, Active Views, Inbox Sweeping and 10GB attachments. It also includes integration with a 25GB Windows Live SkyDrive and Windows Live Office, a free version of Microsoft's Office Web Apps suite. The new version was released on June 15, 2010 and will roll out to Hotmail's 360 million users over the course of the next six weeks."

 

[songkrai]

And I still can't figure out how to create a new folder with this new version of Hotmail.

 

[songkrai]

Windows Live Hotmail
Powerful free e-mail with security from Microsoft - Windows Live Hotmail is a best in class e-mail service that helps you organize and manage all your ...
mail.live.com/ - Cached - Similar

 

[strollin]

When viewing your inbox in Hotmail, scroll down the list of your current folders on the left side of the screen and you should see a link titled "Manage Folders". Click on that, which will bring you to a page where you can add new, rename or delete folders.

 

[Adrian]

And I still can't figure out how to create a new folder with this new version of Hotmail.

Hello Songkrai, what Rich is trying to determine is if you access your mail account thru your browser? Hotmail is web based, all web based mail clients such as hotmail require you to access a web page where you view your mail. Windows Live is an evolution from Microsofts hotmail. So I'm guessing that since you evolved from the hotmail days where you used your browser you are accessing your mail drom the small icon on the upper right of your screen. Correct me if you access your mail account through a different method.

 

[Adrian]

New Folder

Songkrai, I created a screenshot of my windows live mail client and it shows how to create a folder in the dropdown menu on the left.

 

[mitchell65]

Windows Live Hotmail
Powerful free e-mail with security from Microsoft - Windows Live Hotmail is a best in class e-mail service that helps you organize and manage all your ...
mail.live.com/ - Cached - Similar

Open Windows Live Mail. If you cant see the toolbar (File, Edit, View etc.) Press Alt+M on your keyboard. Choose "Show Toolbar".
Click "File" Click "New Folder" Select where you want the new folder and give it a name. Job done!

 

[songkrai]

Songkrai, I created a screenshot of my windows live mail client and it shows how to create a folder in the dropdown menu on the left.

I don't have that screen when I get to Hotmail. And I don't know what way I get there other than www.hotmail.com. I actually have an icon on my destop that gets me there - and I dont' have a clue as to which way the icon is getting me there.

 

[songkrai]

Windows Live Hotmail
Powerful free e-mail with security from Microsoft - Windows Live Hotmail is a best in class e-mail service that helps you organize and manage all your ...
mail.live.com/ - Cached - Similar

Open Windows Live Mail. If you cant see the toolbar (File, Edit, View etc.) Press Alt+M on your keyboard. Choose "Show Toolbar".
Click "File" Click "New Folder" Select where you want the new folder and give it a name. Job done!

When I click on Alt+M all I get is a dialog box that states:

Google
Add or Change Homepage
Remove

That's it.

Thanks.

 

[songkrai]

I don't know if this makes any difference.

I have more than one Hotmail email address.

I signed out of my "problem" email address and signed into my other Hotmail address - and low and behold on the left side is "Manage Folders" in blue.

When I went back to my primary (the one I use the most) Hotmail email address - the "Manage Folders" is not there.

There must be a box, setting, default, or something that I have checked or unchecked that is missing on this one Hotmail email address.

 

[songkrai]

When viewing your inbox in Hotmail, scroll down the list of your current folders on the left side of the screen and you should see a link titled "Manage Folders". Click on that, which will bring you to a page where you can add new, rename or delete folders.

Thank you. THAT does sum up my issue. There is no Folders option. Folders is not there. I do have all my other folders. I have about a dozen and all do show up.

The Manage Folders is nowhere to be seen. It is not there. That is my issue. I have everything else. Everything but Manage Folders. And only on this one email address.

Others have asked how I access Hotmail. I have no idea what this means. I do not use Outlook. And if there are different ways to access Hotmail, then please state the different ways. And please be specific and detailed.

Thanks.

 

[songkrai]

I viewed this but I can't seem to find it. I went to Options, the More Options.

And I get a completely different screen with no option to revert back.


Switch back to original MSN Hotmail

If you want to revert back to MSN Hotmail, and don’t care whether you have the free 2GB mail space, click on Options on the top right corner (in full version, a pull down menu will be shown, where you should further click on More Options). You will see the following message.
For full version:

You’re using the full version of Windows Live Hotmail.
Click here to try the classic version, which is good for slow connections.
You can also Switch to MSN Hotmail.
​

For classic version:

You are using the classic version of Windows Live Hotmail.
Have a fast connection and want more features? Try the full version to see message previews in your inbox. (It’s free, too.)
You can also Switch to MSN Hotmail.
​

So to revert, click on “Switch to MSN Hotmail”. In the Switch Back page, confirm by clicking on Switch back button. And you’re back to original MSN Hotmail.

 

[roncerr]

... I went to Options, the More Options.

And I get a completely different screen with no option to revert back...

I get the same thing, no options to change versions. Here is the "more options" link:
Sign In

 

[songkrai]

Windows Live Hotmail
Powerful free e-mail with security from Microsoft - Windows Live Hotmail is a best in class e-mail service that helps you organize and manage all your ...
mail.live.com/ - Cached - Similar

Open Windows Live Mail. If you cant see the toolbar (File, Edit, View etc.) Press Alt+M on your keyboard. Choose "Show Toolbar".
Click "File" Click "New Folder" Select where you want the new folder and give it a name. Job done!

Thank you.

All I get when I do this is:

New Tab
New Window
New Session
Open
Edit (in light gray)
Save (in light gray)
Save as
Close tab
Page Setup
Print
Print Preview
Send
Imort and Export
Properties
Work Offline
Exit


I don't get any Folder options or New Folder.

 

[roncerr]

It looks like songkrai is referring to Windows Live HOTMAIL. Mitchel65 is referring to Windows Live Mail. The first is a website for web-based email and the latter is a downloadable email program.

 

[songkrai]

From reading all, I think my Hotmail account is web based.

So how does one change or fix a web based email account?