How can I remove duplicate personal folders from Outlook 2007?

[Florio]

This morning when I turned on my PC and opened Outlook 2007, all of my personal folders had mysteriously disappeared. I immediately started panicking and tried all sorts of things before eventually just closing and reopening the program and finding that my folders had returned. The problem is that a couple of these folders (and not all of them) have now been duplicated and I cannot remove the duplicates.

Can someone help me here?

Florio

 

[Anak]

I am at a disadvantage because I do not use Outlook, but;

This can happen with certain type of mail profile corruptions. Most often this happens when you upgrade Outlook or pst-files get overwritten or are being replaced in a way other than via the Outlook or Mail Applet interface. In that case, you’ll have to recreate your mail profile to get rid of it.
Since the above suggestion can be a bit drastic when you have a complex mail profile configuration, there are some other things that you could try first.

Source: http://Delete duplicate pst folder set with same content | www.msoutlook.info

This site offers three different ways to correct your situation, plus a utility if those ways do not work. If they don't you will have to try re-creating your outlook profile, there is a link to do that in the quote and at the end of the article.


Also; Check to see if you can adjust your duplication rules:

To maintain the integrity of your data, it's a good idea to have rules in place to reduce duplicate records in the system. Microsoft Dynamics CRM includes default duplicate detection rules for accounts, contacts, and leads, but not for other types of records. If you want the system to detect duplicates for other record types, you'll need to create a new rule.

Source: http://Set up duplicate detection rules to keep your data clean | www.microsoft.com

This seems to describe a larger network or server setup if you have the Microsoft Dynamics CRM, but it wouldn't hurt to look there might be a similar setting for the regular Outlook program.

• Make sure that you have Administrator permissions.

• Go to Settings > Data Management. (If you have it.)

• Choose Duplicate Detection Rules. (If you have it.)

• Select or clear the Enable duplicate detection check box. (If you have it.)