Solved How do I enable touchpad vertical scrolling?

[moonlightxmania]

When I go to the Control Panel > Mouse, I get an error message that says that my laptop is not recognizing my touchpad.



It still lets me open the configure window if I hit "no," and when I go to Device Settings > Scrolling > One-Finger Scrolling, it does not let me check the "Enable Vertical Scrolling" box. When I click the box, nothing happens.



My Synaptics driver is enabled to turn on at start up, so I don't know why this problem is happening.



I think I must have disabled something in msconfig without realizing it, because one day when I turned on my laptop I just wasn't able to use vertical scrolling. Any ideas? Advice would be much appreciated! Thank you!

 

[marsmimar]

Hello moonlightxmania and welcome to Seven Forums.

If this issue just recently started you may be able to roll back your computer to a date/time prior to when it first began. See if you have a restore point that goes back that far.

http://www.sevenforums.com/tutorials/700-system-restore.html

Another possibility is to see if you can update the Synaptics driver. Just as an example, my computer uses the Alps pointing device. When I go to control panel > mouse I get this:



When I click the Hardware tab and then double click on Alps pointing device I get this:



Click on the Driver tab and see if the "Update Driver" button can be clicked. (Mine is grayed out because I have the newest available driver.) If you can update the driver, do so. Please post back if your problem gets resolved.

 

[moonlightxmania]

I was able to update the Synaptics driver by downloading it from their website. Now everything works great! Thanks so much!

 

[marsmimar]

Glad to hear everything got sorted out. Thanks for posting back.