How do i get my touchpad working?

[Unknown scout91]

Hello, Its been a year since installing windows 7 ultimate on my laptop (which ran windows 10 when i bought the laptop) After installing windows 7 i have been trying my hard to get drivers for my laptop and thank god most of the driver were installed like the: AMD Radeon 530 tm and intel (R) hd graphics 620 and webcam driver and usb 3.0 but the main problem i am facing right now is the touchpad driver

for every lenovo laptop you get this disk partition called: Lenovo


And they have drivers for this laptop but i did not notice and installed different versions of synaptics touchpad driver

this is what came in the disk partition


and this is what i installed


is there anything i can do to get my touchpad working?

 

[torchwood]

Hi

when i looked at the drivers page for that comp it only quoted Elan.... not Synaptics

 

[SIW2]

What is the device id ?

 

[Unknown scout91]

The thing is that its not even recognised so i dont know the device id and whenever i download these driver checking software they dont have a compatibale touchpad for my laptop

 

[flavallee]

The 71.4 MB size Windows 7 software driver package for the Lenovo IdeaPad 320 laptop appears to be for both Synaptics and Elantech touchpads.

What is the exact serial number on your laptop?

 

[SIW2]

msinfo32>components>problem devices

 

[Unknown scout91]

My laptop serial number is on this picture


And for SIW2 (username) Request Here is my system information for problem devices

 

[SIW2]

click file>export and save as .txt

then it is easy to copy and paste those problem ids here and to search tinternet for them

 

[Unknown scout91]

alright so what now?
i have send my laptop Serial number to make the search easier

 

[SIW2]

Touchpad Driver (Elan, Synaptics) for Windows 7 (64-bit) - Notebook - Lenovo Support GB

says it supports 320-141sk

worth a try https://download.lenovo.com/consumer/mobiles/fe3t01wf.exe



it also needs Intel Serial-IO (SIO) Driver for Windows 7 (64-bit). maybe this is also required for any touchpad drivers .

Intel Serial-IO (SIO) Driver for Windows 7 (64-bit) - Notebook - Lenovo Support US

https://download.lenovo.com/consumer/mobiles/fe3s01wf.exe

 

[Unknown scout91]

while trying to download the intel packcage lenovo made me put my serial number and i as i was searching for manual updates i found a touchpad driver package but for windows 10

Do windows 10 drivers work on windows 7?

- - - Updated - - -

And also
while installing that package for the touchpad i got this error message

 

[torchwood]

means its the wrong driver.....

post the ms32info report please

try this really old driver
https://download.lenovo.com/consumer/mobiles/tp111w7.exe

 

[flavallee]

According to post #7, you have THIS Lenovo IdeaPad 320-14IKB Type 80YD Model 002JAX Laptop which was purchased in September 2017 and came with Windows 10 Home 64-bit.

THIS is the Windows 10 64-bit driver for its touchpad.

THIS shows there is no Windows 7 64-bit driver listed for its touchpad.

 

[SIW2]

have a look in bios and see if you can set the touchpad to "basic" or something similar.

 

[flavallee]

Unknown scout91:

If the others here are unable to resolve your touchpad issue, my advice is to purchase a "plug and play" USB wireless mouse and receiver.

Personally, I find it quicker and easier to use than a built-in touchpad.

 

[SIW2]

mouse is much easier