Solved How to getSOUNDS to see Alexa device?

soho1

soho1

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I was playing sound through my Alexa bluetooth device on Windows 10 and recently "upgraded" from Win10 to Windows 7 Pro. Alexa announces that it is connected. Alexa's device also shows up in the device list under Devices and Printers. However, it does not show up in SOUNDS, so I cannot change from other speakers or headsets to Alexa (it's not in the list to change to.)

Suggestions?
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
Good news. the Windows 7 hardware troubleshooter seems to have solved Alexa's problem However, now I cannot connect to my other bluetooth device, a Taotronics headset.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
Did you verify that your device is compatible with 7? As much as we might want to hold on to 7 newer hardware might not be compatible with it especially if there aren't manufacturer's drivers.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 7 pro/Windows 10 ProIntel i7 860 Quad core 2.8 ghz8 gbATI Radeon HD 5770 1 gb ram
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavillion Elite HPE-250f
    OS
    Windows 7 pro/Windows 10 Pro
    CPU
    Intel i7 860 Quad core 2.8 ghz
    Memory
    8 gb
    Graphics Card(s)
    ATI Radeon HD 5770 1 gb ram
    Monitor(s) Displays
    Alienware 25 AW2521HF & Viewsonic
    Screen Resolution
    1920 x1080 & 1680x1050
    Hard Drives
    WD blue 1 tb & 500 gb.
    Browser
    FF of course.
    Other Info
    https://www.bestbuy.com/site/hp-pavilion-elite-desktop-intel-core-i7-processor-8gb-memory-1tb-hard-drive/9921493.p?skuId=9921493

  • At a glance

    Windows 2012 R2 Data center/Linux Minti3 9100 3.6GHz, 8M cache, 4C/4T8GB 2666MT/s DDR4 ECC UDIMM
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Dell Poweredge T140
    OS
    Windows 2012 R2 Data center/Linux Mint
    CPU
    i3 9100 3.6GHz, 8M cache, 4C/4T
    Memory
    8GB 2666MT/s DDR4 ECC UDIMM
    Monitor(s) Displays
    Viewsonic
    Screen Resolution
    1680x1050
    Hard Drives
    1 TB & 750 GB
    Other Info
    https://www.dell.com/en-us/work/shop/productdetailstxn/poweredge-t140?~ck=bt
Found an odd solution, but it seems to work. During paring, disable the Windows 7 bluetooth adapter and then enable it again. All the searching BT devices will get picked up and registered again properly.
 

My Computer My Computer

At a glance

Win 7 Pro 64-bitIntel Core i516 GB Dell, 6 GB ToshibaIntel crap on both but Dell also has nVidia G...
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Insprion 7559 next to a Toshiba Portege
OS
Win 7 Pro 64-bit
CPU
Intel Core i5
Motherboard
Intel
Memory
16 GB Dell, 6 GB Toshiba
Graphics Card(s)
Intel crap on both but Dell also has nVidia GeForce GTX960M
Sound Card
RealTek
Monitor(s) Displays
internal and external ACER KA270H 27"
Screen Resolution
1920x1080
Hard Drives
SSD 256 GB plus numerous WD Red or Purple on USB3 docks. Used to buy a lot of Seagate but tossed them the second time I got unrecoverable disc corruption in the midst of use.
Keyboard
Garage Mouse SW and some cheap Amazon China made USB device
Mouse
Garage Mouse and some cheap Amazon China made USB device
Internet Speed
50 Mbps (allegedly, depends on server)
Antivirus
Defender, Malwarebytes Premium and Kaspersky
Browser
IE 11, and Chrome something
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