HP 2020 printer CD not recognizing me as admin

Hawker38

New member
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I just upgraded to a new HP computer and bought a HP 2020 laser jet printer. When I try to do the install with the CD it gets to a certain point and stops telling me that it can't go further because I need to be logged on as administrator. I double checked and I AM logged on as that. I've Googled for answers but can't seem to pinpoint anything.
Have updated my drivers and that didn't seem to help so I'm still stuck.
Does anyone have any solutions for me that might work?
Any help would be most appreciated as it's costing me time and money at this point.
Thanks.
Joe
 

My Computer

Computer Manufacturer/Model Number
HP TouchSmart
OS
Windows 7
Hawker, first I'd go to HPs website and download the latest appropriate 32 or 64 bit driver from there. Try temporarily turning UAC off or down then right click on the Setup.exe file for the HP driver and select Run as Administrator. Click the Start button and type UAC into the search box then click User Access Control in the list.
 

My Computer

OS
Windows
I just upgraded to a new HP computer and bought a HP 2020 laser jet printer. When I try to do the install with the CD it gets to a certain point and stops telling me that it can't go further because I need to be logged on as administrator. I double checked and I AM logged on as that. I've Googled for answers but can't seem to pinpoint anything.
Have updated my drivers and that didn't seem to help so I'm still stuck.
Does anyone have any solutions for me that might work?
Any help would be most appreciated as it's costing me time and money at this point.
Thanks.
Joe

Dear Hawker38,
Have you "activated" the Administrator account? If not, here's the way you do it.
Click on START>ALL PROGRAMS>ACCESSORIES> COMMAND PROMPT>Right click AND CHOOSE>RUN AS ADMINISTRATOR > Paste this command> net user administrator /active:yes > You can specify the password by pasting this Command >net user administrator password
Log off and restart. Courtesy:How To: Activate Hidden Windows 7 Administrator Account | TomsTricks.Com
Kindly post back the result!
regards,
sreedhav
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio C series VPCCB35FN laptop
OS
MS Windows 7 Home Premium 64-bit SP1
CPU
IntelCore [email protected]; Sandy Bridge 32nm Tech.
Motherboard
Sony Vaio Version:C609NJYJ
Memory
4096Mb RAM; Single ChannelDDR3@665MHz; DRAM Freq:662MHz
Graphics Card(s)
AMD Radeon HD 6630M; GPU:Whistler;BIOS Core&mem Clock:123.36
Sound Card
REALTEK High Definition Audio Device; INTEL Display Card
Monitor(s) Displays
Generic PnP Intel HD;Resolution:1920*1040 Pixels; BPP:32bits
Screen Resolution
Current Resolution:1920*1080 Pixels; Monitor Frequency:60Hz
Hard Drives
Internal HD:TOSHIBA MK5061GSY; Real Size:488 GB;NTFS; 3 Partitions; SATA; HEADS:16

External HDD: WD Elements 1023 PORTABLE; Estimated Size: 1TB; NTFS; 3 Partitions
Cooling
Lateral Exhaust with a Cooling Pad Placed Beneath.
Keyboard
Logitech Bluetooth+ Generic Integrated K-B
Mouse
Logitech Bluetooth
Internet Speed
2MBPS
Other Info
1)Trend Micro Titanium Maximum Security Suite Version:3
2)SAS-PRO

3)MBAM--PRO


4)WATERFOX+IE9 +WOT+LINKEXTEND+ DRWEBCUREIT LINK CHECKER

5)SPYWAREBLASTER

6) WINPATROL PLUS

7) SANDBOXIE and
8) A BIT OF COMMON SENSE.
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