HP Dv6 laptop keyboard and touch pad not respondng at all.cant log in

kkhan

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i have a HP Dv6 laptop..i am unable to use the keyboard on my windows 7 OS.not even the touchpad is working..so cant log in my system through windows. i cant even change the keyboard setting from USA to UK its not working. how ever when boot in with ubunto USB everything is working fine. how can i log inn and find out whats the issue...plz help..thxs
 

My Computer My Computer

At a glance

Windows 7 64bit4GB
Computer Manufacturer/Model Number
HP Dv6
OS
Windows 7 64bit
Memory
4GB
Welcome to the forum.

Have you tried an external keyboard?
 

My Computer My Computer

At a glance

Windows 10 Home 64BitIntel Core i5 10400 @ 2.90GHz8.00GB Single-Channel Unknown @ 1329MHz (16-2...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self assembled
OS
Windows 10 Home 64Bit
CPU
Intel Core i5 10400 @ 2.90GHz
Motherboard
Intel Corporation DG41WV (PROCESSOR)
Memory
8.00GB Single-Channel Unknown @ 1329MHz (16-20-20-38)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
DELL E170S
Screen Resolution
1280x1024 pixels
Hard Drives
931GB TOSHIBA DT01ACA100 (SATA)
238GB TEAM TM8PS7256G (SATA SSD)
Case
Nothing Fancy
Cooling
Fans
Keyboard
A4 Tech Co LTD
Mouse
A4 Tech Co Ltd/Logitech
Internet Speed
25 Mbps
hi koolkat

well if i boot fm unix usb my laptop keyborad works fine. when i use a usb keyboard for windows it works after i chnage the keyboard setting on the loginnn page from USA to UK..but it changes back its setting to USA and only the usb keyboard works..
 

My Computer My Computer

At a glance

Windows 7 64bit4GB
Computer Manufacturer/Model Number
HP Dv6
OS
Windows 7 64bit
Memory
4GB
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