Hey everyone. First off I would like to say, I'm new to the forums so i'm sorry if this thread is located in the wrong place. So to get to the point...
I recently purchased a new hp dv6z laptop and decided to upgrade to windows 7. I now am currently running windows 7 professional, which is working very smoothly and fine. I only have a couple of problems but they are all minor - except for my webcam. I have a hp mediasmart webcam (built in) that is not working at all. I have a windows.old folder that contains the webcam application but when i try to open it, it starts to load up and then gives me an error message saying "Hp Mediasmart Webcam has stopped working."
I have looked for new drivers for my hp webcam but it keeps giving me this link Download HP Drivers I install this program and it says that i have the most recent drivers downloaded.
Is there any hope for my webcam to work or will i just have to deal without it? Thanks for all your help guys/girls!
I recently purchased a new hp dv6z laptop and decided to upgrade to windows 7. I now am currently running windows 7 professional, which is working very smoothly and fine. I only have a couple of problems but they are all minor - except for my webcam. I have a hp mediasmart webcam (built in) that is not working at all. I have a windows.old folder that contains the webcam application but when i try to open it, it starts to load up and then gives me an error message saying "Hp Mediasmart Webcam has stopped working."
I have looked for new drivers for my hp webcam but it keeps giving me this link Download HP Drivers I install this program and it says that i have the most recent drivers downloaded.
Is there any hope for my webcam to work or will i just have to deal without it? Thanks for all your help guys/girls!
My Computer
- Computer Manufacturer/Model Number
- HP Pavilion dv6 Notebook PC
- OS
- Windows 7 Professional Build 7600
- CPU
- AMD Athlon X2 Dual-Core QL-65, 2100 Mhz
- Graphics Card(s)
- ATI Radeon HD 3200 Graphics
- Monitor(s) Displays
- Generic PnP Monitor
- Screen Resolution
- 1366 x 768
- Keyboard
- Standard PS/2 Keyboard
- Mouse
- Synaptics PS/2 Port Touchpad