Looking for webcam that's compatible with HP Compaq 6000 Pro

[Maghdalena]

I'm looking for a new webcam. The old one I had, a Logitech c920 plugged in, but every time I restarted my computer, the HP splash page came up, but it didn't boot up Windows 7. I think the computer was looking for the OS from the webcam, but I'm not sure. Everything works until I restart the computer, so the Logitech c920 is incompatible with it I guess.

I have an HP Compaq 6000 Pro with Windows 7 Professional 64 bit PC with 8 GB Memory, standard integrated sound board and video card with the motherboard, Intel Core 2 Duo running at 3.00 GHz, 2TB Sata Hard Drive and a 3 TB Seagate External Hard Drive.

I was considering an Ausdom Webcam, or a Nano Shield Webcam, but I'll take any webcam that will work and be compatible with my computer. Is there such a thing that won't freeze the computer at the HP Splash Page, or do I have to unplug it every time I shut down the computer or what are my options? My husband's pressuring me to find a webcam that works with the computer. Does anyone have any ideas or recommendations? I'm running Debut Video Capture if that helps too. I kind of pitched the old webcam. :/

Help!

Any help would be appreciated.
Thank you for your time.
Sincerely yours,
Katherine "Maghdalena" Logan

PS: The computer works fine as long as I don't start it up with the webcam. It boots up OK with everything else.

 

[Megahertz07]

Katherine, it can be, but I don't think that the problem is the webcam.
Your webcam is connected to the computer by USB cable. I would say that the computer is trying to boot from the USB port and it locks on the HP splash page.

Try to boot without the webcam connected and when it is under windows, plug the webcam in.
Does the webcam work?

 

[Maghdalena]

I got rid of the webcam thinking it didn't work. I was considering that might be the case. So I really don't know, and I don't know anybody whose webcam I can borrow. Crap! If that's the case and it looks like it is, I don't think it matters which one I get. I do *like* Logitech, though, so I guess I could get another c920 or 922 and try it and see if it works or get a cheaper one like Ausdom. Sorry, I can't answer your question right now. Why do you think it was trying to boot up from the webcam? What causes it to do that? I don't mind unplugging it each time I shut down or go into hibernation. It's a pain, but I can manage with it. Is there a particular webcam you recommend, by any chance?

 

[Megahertz07]

Enter BIOS (normally hit Delete during POST) and look for boot priority disks. The priority disk should be the HDD.

 

[Vineet Garg]

Hi All,
Greets,
Sir(s),

1. Genius! I agree with sir Megahertz07 & appreciate his approach. Once the boot priority comes to HDD, System will look for boot from HDD first & it will get it there. After a successful boot, Web Camera should work properly like any other device. This way one need not unplug & plug web camera every now & then. This should work for a complete shut down. I have a little doubt about hibernation.etc. but i think it's more of a practical thing. Do it & get your truth. The direction has been given by sir!
If you face the same problem with a new/other web camera, you should follow the below steps.
2. Before doing permanent changes in the boot order, Just make sure the problem is with boot only. Let Web Camera be plugged in & use 'Shortcut to Temporarily Override Boot Order' here :
(i) Shut Down the computer.
(ii) Restart the computer and press F9 when the monitor light turns green.
(iii) After POST is completed, a list of bootable devices is displayed.
(iv) Use the arrow keys to select the preferred bootable device ( HDD here! ) and press Enter.
(v)The computer then boots from the selected non-default device for this one time.

NOTE: If you do not press F9/F10 at the appropriate time, you must restart the computer and again press F9/F10 when the monitor light turns green to access the utility.

3. If the One Time Boot goes well & Webcam works fine without unplugging & plugging, go for the permanent changes. To enter BIOS Setup & Change the boot order permanently in a Compaq
(i) press F10 repeatedly ( as you did for F9 above )
(ii) Navigate 'BIOS Setup > Storage > Boot Order'
(iii) Bring HDD to the first place in priority.
(iv) Save Changes & Exit.
If you have even a little hint of doubt about what you are doing, go for 'Ignore Changes & Exit'. It will not save any changes.

NOTE: If you do not press F9/F10 at the appropriate time, you must restart the computer and again press F9/F10 when the monitor light turns green to access the utility.

4. To enter BIOS Setup & make changes, a little guide is here : http://h10032.www1.hp.com/ctg/Manual/c01870907

Thanks & Regards. ...

 

[Maghdalena]

Enter BIOS (normally hit Delete during POST) and look for boot priority disks. The priority disk should be the HDD.

Thanks. I'll try that and get back to you, but I'll have to wait for a few weeks to get another webcam to see if it works. Thanks. That explains a lot!

 

[Maghdalena]

Hi All,
Greets,
Sir(s),

1. Genius! I agree with sir Megahertz07 & appreciate his approach. Once the boot priority comes to HDD, System will look for boot from HDD first & it will get it there. After a successful boot, Web Camera should work properly like any other device. This way one need not unplug & plug web camera every now & then. This should work for a complete shut down. I have a little doubt about hibernation.etc. but i think it's more of a practical thing. Do it & get your truth. The direction has been given by sir!
If you face the same problem with a new/other web camera, you should follow the below steps.
2. Before doing permanent changes in the boot order, Just make sure the problem is with boot only. Let Web Camera be plugged in & use 'Shortcut to Temporarily Override Boot Order' here :
(i) Shut Down the computer.
(ii) Restart the computer and press F9 when the monitor light turns green.
(iii) After POST is completed, a list of bootable devices is displayed.
(iv) Use the arrow keys to select the preferred bootable device ( HDD here! ) and press Enter.
(v)The computer then boots from the selected non-default device for this one time.

NOTE: If you do not press F9/F10 at the appropriate time, you must restart the computer and again press F9/F10 when the monitor light turns green to access the utility.

3. If the One Time Boot goes well & Webcam works fine without unplugging & plugging, go for the permanent changes. To enter BIOS Setup & Change the boot order permanently in a Compaq
(i) press F10 repeatedly ( as you did for F9 above )
(ii) Navigate 'BIOS Setup > Storage > Boot Order'
(iii) Bring HDD to the first place in priority.
(iv) Save Changes & Exit.
If you have even a little hint of doubt about what you are doing, go for 'Ignore Changes & Exit'. It will not save any changes.

NOTE: If you do not press F9/F10 at the appropriate time, you must restart the computer and again press F9/F10 when the monitor light turns green to access the utility.

4. To enter BIOS Setup & make changes, a little guide is here : http://h10032.www1.hp.com/ctg/Manual/c01870907

Thanks & Regards. ...

Thanks for the directions, Vineet! I agree with the suggestion to set a restore point first. Thanks a lot, and I'll print out your instructions. Thanks a lot, and I'll let you know how things work once we get another webcam, probably Logitech.
Thanks again,
Katherine "Maghdalena' Logan

 

[mrjimphelps]

The only thing I can suggest is that you get the webcam at a local retailer, so that it is easy to bring it back for a refund, if it turns out that it doesn't work well with your computer. Make sure that the information says that it is compatible with Windows 7, and go with a name brand. You have plenty of memory, so that won't be a problem; however, your computer is old - it came with either XP or Vista, and it was upgraded to Windows 7. Therefore, there may be an incompatibility issue, since HP likely didn't provide Windows 7 drivers for this computer. You'll just have to try different ones out till you find one that works well with your computer.

 

[Maghdalena]

The only thing I can suggest is that you get the webcam at a local retailer, so that it is easy to bring it back for a refund, if it turns out that it doesn't work well with your computer. Make sure that the information says that it is compatible with Windows 7, and go with a name brand. You have plenty of memory, so that won't be a problem; however, your computer is old - it came with either XP or Vista, and it was upgraded to Windows 7. Therefore, there may be an incompatibility issue, since HP likely didn't provide Windows 7 drivers for this computer. You'll just have to try different ones out till you find one that works well with your computer.

Actually, I got it refurbished and it came with Windows 7 Professional, but originally it might well have been upgraded to Windows 7 Professional from XP or Vista. It's definitely a little long in the tooth, lol, but so far, other than the webcam issue, I've been very happy with it and it does what I want it to. I agree about the name brand. I'm more comfortable with those anyway, except for Microsoft's LifeCam. I've heard that they have a lot of issues with Windows 7 as well as Windows 10 recognizing the camera. You'd think that a camera made by Microsoft would work out of the box (with their software, of course). Thanks again for the advice. I'll talk to my husband and consider your advice. Hope you all had a nice Thanksgiving if you were in the States.

Katherine

 

[Vineet Garg]

Hi All,
Greets,
Maghdalena : Mam,

1. I think compatibility may be an issue just because your laptop is an old one. May be it is not so friendly with the newest of devices. So, Sir mrjimphelps suggestions are good while choosing & buying a webcam but for deciding finally over the compatibility, the first thing would be to test it as said by Sir Megahertz07.

2. As for drivers, there are supported drivers for hp Compaq Pro 6005 for Xp, vista, win 7 & win 8 32/64 on the hp official product support page.
Access Denied

( The link takes you here : ''https://support.hp.com/in-en/drivers/selfservice/hp-compaq-6000-pro-small-form-factor-pc/4024462'' i.e. Without Quotes)

Still, there are possibilities for incompatibility issues due to drivers because the refurb installation may be still using xp/vista drivers for win 7. But a good refurb should not have that issue & you also say it is all good.
Besides, if drivers are the issue, they can be changed or making a clean install of win 7 with all win 7 drivers can change the things. In your case, some basic drivers may need to be changed. But it is all about experiments!

3. Apart from that, there may be USB port issues as well. For eg. ''Using other USB ports on the desktop, using USB 2.0 port instead of a USB 3.0 port, not using multiple USB ports at a time, etc.'' may return good.

Thanks & Regards. ...