HP Pavilion Laptop BSOD

apccpa

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I have a HP HP Pavilion DV6 laptop running Windows 7 Home Premium x64 OEM version pre-installed with an Intel Core 2 Duo T6600 @ 2.2 GHz· ATI Mobility Radeon HD 4650 with 8GB RAM

I have been getting random BSOD's lately and would appreciate any assistance that you can provide.


The separate dmp file is for BSOD the occurred right after I created this message.

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Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
Hey there!
Code:
BugCheck 1E, {ffffffffc0000005, fffff8800aea7570, 0, 0}

Probably caused by : nwifi.sys ( nwifi!Dot11AllocateSendPacket+58 )
Code:
BugCheck 1A, {41287, 9, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+41a95 )
Code:
BugCheck 4E, {7, 1cf48a, 13, 0}

Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_SEGMENT::SafeUnlockPages+31 )
Code:
BugCheck 18, {0, fffffa800c448990, 2, fffffffffffffff0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+487a1 )
Code:
BugCheck 1E, {ffffffffc0000005, fffff880084a4d60, 0, 0}

Probably caused by : tcpip.sys ( tcpip! ?? ::FNODOBFM::`string'+3254d )
Code:
BugCheck D1, {13e61, 2, 1, fffff88002509190}

Probably caused by : NETIO.SYS ( NETIO!FeNotifyFilter+3f )
Code:
BugCheck A, {2100000101, 2, 1, fffff80002eb8f36}

Probably caused by : ntkrnlmp.exe ( nt!KiDeliverApc+126 )
Code:
BugCheck 3B, {c0000005, fffff80002eb9002, fffff88008086e50, 0}

Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
Code:
BugCheck 24, {1904fb, fffff88003bb0588, fffff88003bafde0, fffff80002e59d22}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteScb+ff )
Code:
BugCheck A, {0, 2, 0, fffff80002ed3661}

Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+171 )
Code:
BugCheck 1E, {ffffffffc000001d, fffff800031b1560, 0, 2400}

Probably caused by : ntkrnlmp.exe ( nt!ApphelpCacheSendMessage+1e4 )
Code:
BugCheck 50, {fffffa806788ef44, 1, fffff88004d51e97, 5}


Could not read faulting driver name
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiProfilePerformanceTick+6ff )
Code:
BugCheck FE, {6, fffffa800a7a7058, 43787254, 0}

Probably caused by : USBPORT.SYS ( USBPORT!USBPORT_AssertSig+25 )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

If that dosen't work then your only hope is to wipe the drive and re-install Windows since there is an 0x24 and a whole bunch of BSODs.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thank you.

I was wondering. If I have disk problems and I am able to repair them but not able to fully repair Windows 7, would an upgrade install of Windows 7 over itself, or a Windows 10 upgrade install potentially fix the windows problem? I may copy everything to a new disk before doing the upgrade.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Scannow Log

Thanks Laith,

Chkdsk /r didn't find any disk errors.

I ran sfc /scannow and got a message that it found corrupt files but could not fix all the errors.

Attached is the log.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
Have you installed the latest updates from Windows Update?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Updates

Sorry, forgot to mention updates.

Yes, it is updated. I always keep it up to date.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
Install the latest DirectX drivers, if that dosen't work then your best bet is to re-install Windows as there is an 0x24 code in the dumps.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Directx

It should have the latest direct x driver but will update.

Would a Windows 10 upgrade possibly fix this?

What does 0x24 mean?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
It will probably fix it.
An 0x24 is an NTFS_FILE_SYSTEM, it is usually and HDD failure or an corrupted install of Windows.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
Yea, it will work too.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Thanks

Thanks Laith. Will go one with the Win7 or Win10 upgrade or maybe just get a new computer.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
Okay, hope it fixes it!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Fixed

I did the in-place upgrade to upgrade Win7 over itself and it's been 3 days and no BSOD so it seems like it worked!

Thanks again.
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion DV6-1362NR
OS
Windows 7 Home Premium
CPU
Intel Core 2 Duo T6600
Motherboard
HP
Memory
4 Gigs
Graphics Card(s)
AMD Mobility HD4650
Hard Drives
WD 750 Gig 7,200 rpm
No problem! It's my duty to help! :D
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
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